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Sapphire Hotel

3.0 star property

Photo gallery for Sapphire Hotel

Front of property – evening/night
Triple Room, Private Bathroom
Lobby
Property grounds
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

7.8 out of 10
Good
(46 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
Wedgewood Hotel
  • Free WiFi
  • 24/7 front desk
3.3 out of 5, 1,000 reviews
The price is AU$115
includes taxes & fees
16 Jan - 17 Jan 2026
Wedgewood Hotel

About the area

London

Located in London (Hammersmith), Sapphire Hotel is within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This hotel is 2.3 mi (3.7 km) from Royal Albert Hall and 2.9 mi (4.7 km) from Hyde Park.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km
  • Eventim Apollo - 16 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Reviews

Sapphire Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 200 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 114 out of 1005 reviews

Reviews

10/10 Excellent

Shoaib

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Holly

Liked: Room comfort

Ended up in a different hotel?

We did not end up staying in the Saffire hotel as when we got there as looked like there was work getting done, we were directed to a couple of doors down to a different hotel - pearl hotel. We were placed in a basement room which had a very strong smell of damp! The fire alarm outside the door was beeping none stop to which we were told someone was coming today to fix it which they didn’t. There was even anti mould paint left out that they had been using!! It was not good - damp and no fire alarm in a basement room is a health risk! Requested to move room due to the smell and noise. Moved into the pearl hotel which was better. Very basic but comfy bed and nice big windows. Was okay for what it was didn’t have much. Tea and coffee, but no milk. Cleaner had been in and left windows open so it was freezing when we got in, and it had been raining. Was an alright stay but confused why we were able to book the saffire hotel when it wasn’t there where we were put! So room was different to what we booked so not very impressed with that. Location was good, close to transport.
Stayed 2 nights in Sep 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The proper manager was unbelievably rude. I don’t think I’ve ever been treated like that before. This is a terrible property. The bathroom had a nauseating smell. The fan didn’t work. It was hot and we had to drag her suitcases up six flights of stairs. With the windows open, sirens, blared, people yelled on the streets and big trucks rambled by all night. Never, never never.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Value for money for a builder

Value for money but ten minute walk to nearest tube and very basic and small . Ok for builders working away but not family.
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

6/10 Okay

Philip

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Basic value hotel, but in need of some updating. The carpet was in a terrible state and the chair was broken.
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Everything was fine up until some random guy from the hotel came in the room stating that we had to check out when in fact we didn’t until the following day. He did apologize but should have made it more aware of coming instead of simply coming in then closing the door and knocking to then say what I stated above.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Overall good, friendly, and quiet
Stayed 2 nights in Sep 2025

8/10 Good

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it very much
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff cream and quiet room
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Earl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good enough. My Friend and I were out most of the time. We booked the small room with 2 twin beds and prívate bathroom on the first floor it was comfortable . The staff were nice . The area didn’t look secure BUT tbh we never had any problem of safety. Transportation was good. I just wish they had like a long mirror in the room. Overall it was good!
Stayed 4 nights in Aug 2025

10/10 Excellent

Amal

Stayed 1 night in Aug 2025

10/10 Excellent

Mis p

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Isabell

Travelled with group
Liked: Property conditions & facilities, room comfort
Was a bit hard to get in contact with the hotel. Room was great, clo
Stayed 3 nights in Aug 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located budget hotel

Well located budget hotel. The rooms were cleaned every day and for the price, the amenities were excellent. Overall, great value for money.
Stayed 3 nights in Aug 2025

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Rooms small and the stairs to the top was a pull. Otherwise no issues
Stayed 3 nights in Aug 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property manager and his cleaning staff was very professional property manager was very kind and helpful
Stayed 8 nights in Aug 2025

10/10 Excellent

Agnis

Stayed 7 nights in Jul 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy room in a great spot for tube and airport access
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

helle filskov

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Felix Fernando

Stayed 2 nights in Aug 2025

6/10 Okay

Yuliana

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
El área super bien ubicada , solo se escuchaba demasiado ruido de las otras habitaciones ,la alfombra demasiado sucia y vieja , los baños tienen moho , pero es una opción barata y bien ubicada , tienes que cargar tus maletas por unas escaleras muy angostas y no hay personal que te ayude .
Stayed 3 nights in Aug 2025