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Hotel Shepherds Bush London

3.5 star property

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room
Hallway
Standard Quadruple Room
Lobby sitting area
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Place, Hyde Park
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds)

Triple Room (3 single beds)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

London

With a stay at Hotel Shepherds Bush London in London (Hammersmith and Fulham), you'll be steps from Bush Theatre and 7 minutes by foot from MATRADE Loftus Road Stadium. .This hotel is 0.6 mi (1 km) from Westfield London Shopping Centre and 1.5 mi (2.4 km) from Olympia Conference and Exhibition Centre.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.7 km
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.8 km
  • Kensington High Street - 3 min drive - 1.8 km
  • Hyde Park - 8 min drive - 5.0 km
  • Marble Arch - 10 min drive - 5.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Zizzi - ‬5 min walk
  • ‪Ayam Zaman - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Sweet Caroline - ‬1 min walk

About this property

Hotel Shepherds Bush London

Hotel with a bar, steps from Bush Theatre
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, a television in a common area, and a living plant wall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in.
A complimentary manager's reception is offered each day.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Reviews

Hotel Shepherds Bush London Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 192 out of 464 reviews
Rating 8 - Good. 163 out of 464 reviews
Rating 6 - Okay. 60 out of 464 reviews
Rating 4 - Poor. 32 out of 464 reviews
Rating 2 - Terrible. 17 out of 464 reviews

Reviews

6/10 Okay

amy

Travelled with group
Liked: Cleanliness
Overall the stay was pleasant, we were only booked for one night so the room we had (4 people sharing) was ideal. At night the property was nice and quiet however in the morning due to us being in the basement area of the hotel it was very noisy above, you could hear all movement above us. Also the plumbing was very noisy so flushing the toilet in the night was a concern for waking others in the room. We were also surprised to find a member of staff letting themselves into our room at around 0730 which woke us all up. I would stay here again however i wouldnt want to be in the rooms downstairs
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Lovely London Stay

The hotel is superb. Very accessible to the tube station which is Shepherds Bush Market Station. As soon as you get off the station, turn left and you're there. Very clean and the room I booked was just right for our family of 4 adults. A/C is really good, just what I wanted. The only downside is that you can hear the guests from the corridor when they are going into neighbouring rooms. But in general, the location is good. About 15-20 minutes to King's Cross Station. The staff are all excellent and friendly. It was far more worth the price.I would definitely stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Allan

Disliked: Property conditions & facilities
Very good location matching that requirement. Reception staff pleasant and helpful. Although generally clean it was a basic room smelling a bit of damp or poor ventilation. (Room was at back of hotel and while on same ground level as reception seems to be a basement at back.) Shower didn’t drain properly, no plug in sink, no iron or ironing board although rooms should apparently have them. Perhaps I was unfortunate with the room but although a budget hotel still seemed overpriced for what was delivered.
Stayed 1 night in Jun 2025

10/10 Excellent

Angie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly from check-in to check-out, sociable and helpful. As for the room, it’s good and had great air-conditioning. Is a bit small but to be expected for London and the price we paid. The soundproofing was excellent as we were a bit concerned about hearing trains, but didn’t hear a thing and was a good nights sleep. Bathrooms are clean and do the job fine. Again a bit small but nothing drastic, was a great stay. Still well worth it with an excellent location next to a tube station and also opposite shepherds bush msrket station. Would stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel in 2022, and enjoyed it then, so that's why we went back we had the best time again at this hotel, it definitely ticks the right boxes for,, excellent service,, cleanliness,,and comfort, A massive Thankyou to the Staff for making us feel so welcomed, we will definitely come back, great central location for plenty of eating places and nice bars and restaurants,, we would definitely Recommend the Shepherds bush hotel and it's surroundings to all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katalin

Liked: Cleanliness, property conditions & facilities
Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mitchell

Stayed 4 nights in May 2025

4/10 Poor

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were dog barking in one of the room. The building looks rough
Stayed 5 nights in May 2025

10/10 Excellent

Coby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 2 nights in May 2025

6/10 Okay

Ed

Stayed 6 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MIKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and helpful staff. Room did everything that it needed to do. Would’ve been good to have a lamp in the room, as it was a basement room so no natural light - and the ceiling lights were a little overbearing. All round great hotel tho! Surrounding area isn’t the best, but that’s no fault of the hotel.
Stayed 1 night in May 2025

8/10 Good

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2025

8/10 Good

Kirsten

Stayed 1 night in Apr 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Ok but not great

The room was clean and the ac worked well. The room felt a bit small but this is likely because of the layout. For one or two nights it would be ok but not much longer. The main downside was the smell in the bathroom in the mornings. It was as though there were no traps in the drains allowing all the sewer gases into the room.
Stayed 3 nights in Apr 2025