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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Daily to-go breakfast for a fee
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
28-36 Glenthorne Road, London, England, W6 0LS
  • Place, Eventim Apollo
    ‪8 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

8.6 out of 10
Excellent
(49 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

8.8 out of 10
Excellent
(16 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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Exterior
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  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 722 reviews
The price is AU$106
includes taxes & fees
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About the area

London

Located in London (Hammersmith), Heeton Concept Hotel - Luma Hammersmith is within a 5-minute drive of Eventim Apollo and Olympia Events. .This hotel is 1.5 mi (2.4 km) from Westfield London Shopping Centre and 2.5 mi (4 km) from Natural History Museum.

What's nearby

  • Eventim Apollo - 8 min walk - 0.7 km
  • Thames River - 10 min walk - 0.9 km
  • Olympia Events - 19 min walk - 1.7 km
  • Kensington High Street - 19 min walk - 1.7 km
  • Westfield London Shopping Centre - 6 min drive - 2.0 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪Joe & the Juice - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Deluxe Coffeeworks - ‬10 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 89 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Heeton Concept Hotel - Luma Hammersmith. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel

LUMA Concept Hammersmith

Heeton Concept – Luma London

Heeton Concept Hotel – Luma Hotel

Heeton Concept Hotel – Luma London

Heeton Concept Hotel – Luma Hotel London

LUMA Concept Hotel Hammersmith

Heeton Concept Hotel Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith Hotel

Heeton Concept Hotel - Luma Hammersmith London

Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Harry

Stayed 3 nights in Feb 2026

10/10 Excellent

Davey, Hove

Stayed 4 nights in Jan 2026

10/10 Excellent

leanne

Stayed 1 night in Jan 2026

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities
Another great annual stay at Heeton Concept Hotel - Luma!
Stayed 4 nights in Jan 2026

10/10 Excellent

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

8/10 Good

Karol

Stayed 7 nights in Jan 2026

6/10 Okay

Halcyon

Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Great stay. Room was very clean, shower nice and powerful and the bed very comfortable - we slept very well. Staff on the front desk were very welcoming too. We will definitely stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Raúl

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and good price
Stayed 1 night in Jan 2026

10/10 Excellent

Sulayman

Stayed 1 night in Dec 2025

10/10 Excellent

Tenagne

Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities
The price, cleanliness and location were all superb. It was quiet in the streets nearby, yet close to great pubs and restaurants, as well as the tube. Only downside was layout of the toilet, meant privacy was more limited. Otherwise great stay!
Stayed 2 nights in Dec 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked a superior room but got a room in the basement packed with beds. No separate sitting room as described. No bedside tables or shelves to put drinks or phones on. If ypu made a drink you gave to put your drink on the floor as only place to sit is on beds.
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The bathroom is quite small but that’s fine
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The room was clean and decorated with balloons for my birthday! Thank you so much, we really enjoyed our stay.
Stayed 2 nights in Nov 2025

8/10 Good

stacey

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Magno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2025

6/10 Okay

Stephan, London

Liked: Cleanliness, staff & service
Unsure if Expedia or Hotel to blame - but my booking wasn't on the system on arrival so it was a half hour faff. Staff at reception was nice and sorted it in the end; but not what I needed at 11pm arrival :( Rooms a bit odd. - no side table for the bed and wardrobe so close to bed it didn't open??
Stayed 1 night in Dec 2025

8/10 Good

JAMES

Stayed 1 night in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price!
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities
The bed and pillows made for a comfortable stay. The room was clean and ther staff were very helpful.
Stayed 1 night in Nov 2025