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Golden Strand Hotel

3.0 star property

Photo gallery for Golden Strand Hotel

Fridge, electric kettle
Exterior
Fridge, electric kettle
Exterior
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
85 Shepherds Bush Road, London, England, W6 7LR
  • Westfield London Shopping Centre
    ‪13 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Ensuite

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Suite, Ensuite

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Triple Room, Ensuite

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

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About the area

London

Located in London (Hammersmith and Fulham), Golden Strand Hotel is within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3 mi (4.9 km) from Hyde Park and 3.3 mi (5.4 km) from Marble Arch.

What's nearby

  • Westfield London Shopping Centre - 13 min walk - 1.2 km
  • Eventim Apollo - 13 min walk - 1.2 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 14 min walk - 1.2 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Hammersmith Station - 9 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • Deluxe Coffeeworks
  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪The Queen's Head, Hammersmith - ‬5 min walk
  • ‪Los Molinos - ‬2 min walk
  • ‪Richmond Arms - ‬2 min walk

About this property

Golden Strand Hotel

Hotel in London, near Kensington High Street
Golden Strand Hotel offers 18 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 18 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Featured amenities include express check-in, express check-out, and luggage storage.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Golden Strand Hotel
Golden Strand Hotel London
Golden Strand London
Golden Strand Hotel London, England
Golden Strand Hotel Hotel
Golden Strand Hotel London
Golden Strand Hotel Hotel London

Golden Strand Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 109 reviews
Rating 8 - Good. 35 out of 109 reviews
Rating 6 - Okay. 39 out of 109 reviews
Rating 4 - Poor. 12 out of 109 reviews
Rating 2 - Terrible. 11 out of 109 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
Checked in around 10pm, key left in a drop box in reception- no staff around at all. Booking was for a quadruple room - 1 double & 2 single beds. In reality room had only 2 single beds. None of the contact phone numbers given work so absolutely no chance of getting hold of anyone to sort the situation out. Absolutely disgraceful that 2 guests were left without beds & forced to sleep on the floor overnight. .. Surprise, surprise not able to contact the hotel for an explanation / refund either!!... Avoid at all costs!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
On arrival there were no staff present, someone turned up after over an hour and many phonecalls (trying to find the correct number). When someone finally arrive they could not find our booking (the hotel was sold after I had made the booking and apparently it had not been transferred) after another half hour a manager turned up, he could not find any information about my booking either, they eventually gave us a room which was clean, but the bathroom had a damp smell.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very rude staff, broken bed

The bed was broken so I asked the ignorant and rude receptionist to change my room - she refused and said there are no other rooms available and apparently she didn't know the bed was broken which I don't believe as someone must have complained, it was the last double bedroom available - for obvious reasons. I asked hotels.com to arrange a refund but the hotel didn't agree with that. The room was a decent size but not as clean as it could be. The bed sheets had period stains which is disgusting. The shower cap was very dirty. The hotel offers free breakfast, there is a kitchen with an oven, toaster etc. When I came to the kitchen for breakfast, two foreign ladies (one young, one older) told me that it is self service so I was going towards the toaster to toast some bread and I was told in a very rude and aggressive way that I can't touch the toaster even though they just said it's self service. I asked for a toast and the angry girl told me in her usual aggressive way that she will bring it to me so I can sit down but I wanted to wait for it and have a look at other food options - both the girl and the lady were looking at me in an angry way. When the toast was ready the girl put the toast on the table in a strong way, I'm surprised the plate didn't break. Exceptional rudness. There is seriously something wrong with the staff and their attitude - terrible experience.
Stayed 1 night in Aug 2018

6/10 Okay

Wiliam

Liked: Cleanliness
Disliked: Staff & service

About 30 -40 mins away from everything

This was a basic hotel about 30-40 min train ride from the airport or down town. With access to the tube station. Great for a one day layover. Breakfast was good , rooms were clean. Bed reminded me of the spring beds we had in army cadet camp, but they were not bad. Reception staff appears to be just someone higher to process the payments. Not helpful in suggestiING good place to eat or little things like that. But it's a budget hotel so that's to be expected
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

You get what you pay for

Fit for purpose. Fine for a night. Not romantic or anything just good for a concert in Hammersmith Apollo. Would stay again. Room was small but clean and warm.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

For the price, a very good option.

Considering it's a budget option. For one night in London I was pleasantly surprised. Chap at desk was polite and efficient. The room was small, but clean and modern with a clean modern bathroom. Bed wasn't the most comfortable, kind of like staying in someone's spare room but perfectly fine for the price. The walls are a little thin and I could hear people talking in the room above until quite late but it wasn't too loud and didn't stop me sleeping. Continental breakfast included too. Overall excellent value for money compared to other budget options in London (I paid £55 for a double room with en suite). It's also walking distance to both Hammersmith tube and Shepherds Bush tube. Westfield shopping centre and a ton of restaurants and pubs and is in a safe and nice area.
Stayed 1 night in Oct 2017

6/10 Okay

sabrina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch out got double charged!

Nice room as upgraded to a family room. Breakfast was lovely start to the day. Had no shower head on shower but that's was sorted quickly by maintainance. What ruined the stay was being charged twice for the stay on my credit card! Mistakes happen but I had to contact the hotel in several occasions. HOTELS.com we're useless as well they took payment then would not help me get my money back. Was sorted eventually after perseverance.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
+ clean and confort bed - breakfast served until 9am SHARP, 5mn late and we couldn't even get a coffee. quite rude behavior
Stayed 1 night in Aug 2017

8/10 Good

Sara

Liked: Cleanliness, staff & service
The room was small. The location is awesome and so was the staff.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Grand strand hotel (saba)

Sign on hotel said check in @ saba down a block and that's where we slept..all good except promise of airport shuttle as stated when I booked was NOT true.. Smart people would ask for first floor unless u like trudging up stairs and bathroom too small but served purpose.Only ten min walk to underground station.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy room, staff very nice.

8/10 Good

Shirl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

10mins walk from hammersmith metro station. Near shops and mall.Good breakfast. However, the room got smell and the shower has leaks. A very good budget hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Okay for a night

Hotel itself was nice, found the room to be very small and difficult to move around in. Wouldn't stay longer then a few nights. Expensive for what it was but then again it's London, things were connected to the walls for ventilation but wires weren't long enough to plug in, waste of space. Staff were v kind and friendly, rooms very clean. Beware of the unregulated temperature shower, it's a nasty shock.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Temitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassan was excellent. Give that guy a medal!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mrs Sarah, Stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay

Great location for visit to London. Lovely hotel. Clean and Comfortable

6/10 Okay

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cramped room but perfect for quick overnight

Comfortable but very small room. Host was very polite and friendly. Breakfast the next morning was good and the women we helpful and friendly. Half mile walking distance from good pubs and is located inside district 2 so a day train ticket works to get you around on the district line. We got a 'secret price', probably wouldn't have been happy with paying more than 80€ a night for such a small room.

8/10 Good

Tim, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doing marathon so ideal for what we needed. clean tidy good breakfast.staff friendly and helpful

8/10 Good

Dana, St. George, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victorian Charm

This hotel is charming; it's a 10-minute walk from an underground station that took us wherever we wanted to go. It's about a 30-minute ride to Heathrow, about 30 minutes to the Tower of London, and maybe 20 minutes to the British Museum. The hotel is on a main street, but the rooms are in the back, so we heard no traffic noise. The room is very cozy - think cruise ship cabin. The breakfast is excellent. The front desk is open 24-hours. They very conveniently sell (for 5 pounds) power converters - handy since we left ours at home. I would recommend this place.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Charlotte, Stoke on Trent

Disliked: Cleanliness, property conditions & facilities, room comfort
We had a bathroom which was freezing with tissue paper around window to try and stop the draft. A dirty towel in room folded ready for us to use also

8/10 Good

Gary, Shrewsbury

Liked: Cleanliness, staff & service, room comfort

Two day London break

Hotel was in a good location in Shepherd's Bush two tube stations ten minutes walk away . Plenty of places to eat around the area, seemed a safe area.hotel was clean .breakfast was ok pleasant staff .

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away! Rude, lazy staff, no hot water!

It was the worst hotel experience i've ever had. And i'm gold expedia member for years and spend 50-60 nights per year in different countries. The indian who was working day shifts lied to me few times and was extremely rude, screaming and almost hitting me. THERE WAS NO HOT WATER!!!!!! just very cold, or not that cold water in the shower. Rooms extremely small and noisy. Stay away, way overpriced, wouldn't go there even if they pay me