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Crowne Plaza London Heathrow T4 by IHG

4.0 star property

Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
Reception
Daily full breakfast (GBP 19.95 per person)
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Parking available

Explore the area

View map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪13 min drive‬
  • Hampton Court Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(250 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club Floor)

Room amenity

Premium Room, 1 King Bed (Club Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room

9.6 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(13 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Crowne Plaza, Club Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Crowne Plaza, Club Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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1 bedroom, premium bedding, in-room safe, desk

Holiday Inn Express London Heathrow T4 by IHG

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  • Air conditioning
4.5 out of 5, Wonderful, 4,457 reviews
The price is AU$176
includes taxes & fees
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About the area

Hounslow

Located in Hounslow (Heathrow Villages), Crowne Plaza London Heathrow T4 by IHG is within a 15-minute drive of Twickenham Stadium and Runnymede Air Forces Memorial. .This hotel is 6.8 mi (11 km) from Royal Botanic Gardens, Kew and 7.2 mi (11.6 km) from Thorpe Park.

What's nearby

  • Airport Bowl - 5 min drive - 3.7 km
  • Twickenham Stadium - 13 min drive - 9.6 km
  • Thorpe Park - 13 min drive - 10.5 km
  • Windsor Castle - 16 min drive - 17.5 km
  • Hampton Court Palace - 16 min drive - 13.4 km

Getting around

  • Heathrow Terminal 4 Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 17 min walk
  • Heathrow Airport (LHR) - 18 min drive

Restaurants

  • ‪Caffè Nero - ‬16 min walk
  • ‪Leon - ‬14 min drive
  • ‪Pret a Manger - ‬14 min drive
  • ‪The London's Pride, Heathrow - ‬13 min drive
  • ‪The Perfectionists' Café - ‬14 min drive

About this property

Crowne Plaza London Heathrow T4 by IHG

Art Deco hotel with a restaurant connected to a rail/subway station in Hounslow
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 304 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include gift shops/newsstands, a television in a common area, and a banquet hall.
Stop by the hotel's restaurant, Urban Brasserie, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hounslow? This hotel has 1313 square feet (122 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Urban Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar - This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Secured, covered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 19.95 for adults and GBP 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Handrails in stairways (105 centimetre high)
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height bed (64 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 9.00 for children
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 2 (one-way), (up to 12 years old)
  • Covered self parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1045 out of 1606 reviews
Rating 8 - Good. 382 out of 1606 reviews
Rating 6 - Okay. 100 out of 1606 reviews
Rating 4 - Poor. 47 out of 1606 reviews
Rating 2 - Terrible. 32 out of 1606 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julius, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel due to its convenient location. It has a bridge link to Heathrow airport Terminal 4. It is an easy walk. No need to take an uber. You could also walk to Terminal 4 to get to 2 Underground/Tube lines (Elizabeth and Picadilly) to get to downtown London. Staff were friendly. Breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

No complaints

I thought this hotel exceeded my expectations for an airport hotel. Great customer service, a large pleasant room, good bar and restaurant. No complaints.
Stayed 1 night in May 2025

8/10 Good

Lydia

Liked: Amenities
What I liked about the peoperty was the closeness to the airport. My room was really nice and clean.
Stayed 1 night in May 2025

10/10 Excellent

Zackaria, Washington

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, and very close to the airport and parking. Would also recommend if you are visiting London as the tube is only 30 mins away😁
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

DEWAN

great hotel. great staff.
Stayed 1 night in May 2025

6/10 Okay

Angela

Run down and basic breakfast
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Stayed 1 night in May 2025

6/10 Okay

Qian

Travelled with partner
Liked: Staff & service, amenities
The room I got smells. I got there late and had to get up early to catch a flight so I did not want to waste more time to ask for a new room so I was not sure that was the condition of the hotel or just that particular room. Also, if your terminal is 5, it is not that convenient to get to the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check was easy and everyone was polite and helpful. We were given specific instructions how to get to the train and she was very patient with us after a long day of traveling. The room was spacious, quiet, and the beds were very comfortable. I would highly recommend this hotel if you need to catch a plane at Heathrow.
Stayed 1 night in May 2025

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Big stains on the carpet.
Stayed 6 nights in May 2025

8/10 Good

William, Cremorne Point Point

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a 1 night layover.
Stayed 3 nights in Apr 2025

6/10 Okay

Stephen

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo-Anne, Marsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable and convenient for all terminals.
Stayed 1 night in May 2025

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is everything

Location of this hotel to T4 is perfect.
Stayed 1 night in May 2025

10/10 Excellent

MARILYN, MABLETON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, but seemingly lax enforcement of the “no smoking” policy.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ruth Wangari

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible to the trains
Stayed 4 nights in Apr 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Room was a good size. Modern bathroom and lights. Appreciate the removal of key in box by door turns lights off after a delay.
Stayed 3 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Mark John Mapili, Garden Grove

Stayed 1 night in Apr 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Ok for overnight but that is it

The hotel was ok for an overnight stay. The carpet was dirty in areas, there was someone else’s hair in the shower, soap dispenser in the shower was empty.
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Stayed 1 night in Apr 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover

Allocated a twin room-not what was booked
Stayed 1 night in Apr 2025