Best Western London Heathrow Ariel Hotel

4.0 star property

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Executive Room, 1 Double Bed, Non Smoking
Lobby sitting area
Meeting facility
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Parking available

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪6 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(125 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(102 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.5 mi (16.9 km) from Kensington High Street.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Stockley Park - 6 min drive - 4.7 km
  • Brunel University - 8 min drive - 7.8 km
  • Twickenham Stadium - 12 min drive - 8.0 km
  • Thorpe Park - 15 min drive - 15.5 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1390 reviews
Rating 8 - Good. 442 out of 1390 reviews
Rating 6 - Okay. 257 out of 1390 reviews
Rating 4 - Poor. 119 out of 1390 reviews
Rating 2 - Terrible. 104 out of 1390 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to return rental car. Comfortable stay, friendly reception staff
Stayed 1 night in May 2025

6/10 Okay

Sheena

Travelled with partner
Parking shiuld be provided by property. Very expensive parking.
Stayed 1 night in May 2025

8/10 Good

Sonya

Stayed 1 night in May 2025

10/10 Excellent

Francesca

Stayed 1 night in May 2025

8/10 Good

Edward

Stayed 1 night in Apr 2025

10/10 Excellent

steven

Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Clean comfortable room
Stayed 1 night in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport parking
Stayed 1 night in Apr 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok but they didn't have me booked in couldn't find my booking but found me a room which was good of them however I think I deserve to know why I wasn't
Stayed 2 nights in May 2025

2/10 Terrible

Cathy

Travelled with family
Disliked: Property conditions & facilities
I am hoping we could have some kind of refund for our stay. The room was just awful and dirty. There was lint from the vent falling in the bathroom outside the bathtub the caulking, and there was metal pieces falling off. I do have pictures if we could rectify this that would be a great.
Stayed 1 night in May 2025

10/10 Excellent

benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 3 nights in Apr 2025

8/10 Good

Christopher, alcester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Graham, Campbell River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff,good food, great price
Stayed 1 night in May 2025

8/10 Good

Owen

Liked: Staff & service, property conditions & facilities
Bed ws comfortable, some ofvthe features were a bit tired, good price for the location.
Stayed 1 night in Apr 2025

2/10 Terrible

marino

Disliked: Property conditions & facilities, room comfort

Oooooo

Stayed 3 nights in Apr 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closeness to heathrow
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy, Oshawa

Liked: Cleanliness, staff & service, amenities
Property was perfectly located in relation to the airport. Table in room was outdated but other than that it was great. Especially for the cost.
Stayed 1 night in Apr 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Car parking too expensive.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Jennie

Stayed 1 night in Apr 2025

8/10 Good

Angela

Stayed 2 nights in Apr 2025