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Best Western London Heathrow Ariel Hotel

4.0 star property

Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Meeting facility
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Harlington Sports Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(146 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(126 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.7 mi (17.2 km) from LEGOLAND® Windsor.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 16 min walk - 1.4 km
  • Harlington Sports Centre - 6 min drive - 2.4 km
  • Windsor Castle - 18 min drive - 17.4 km
  • LEGOLAND® Windsor - 22 min drive - 24.1 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk

About this property

Best Western London Heathrow Ariel Hotel

Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 503 out of 1498 reviews
Rating 8 - Good. 462 out of 1498 reviews
Rating 6 - Okay. 277 out of 1498 reviews
Rating 4 - Poor. 145 out of 1498 reviews
Rating 2 - Terrible. 111 out of 1498 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kim

Liked: Staff & service
The 2nd floor had not been updated, it was shabby and the plumbing fixtures didn’t work properly.
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Monica, Bridgeport

Stayed 3 nights in Dec 2025

6/10 Okay

Tom

Does a job. Not fancy but fine
Stayed 1 night in Dec 2025

6/10 Okay

Ian

Room was ok for 1 night stay before flying tomorrow morning.
Stayed 1 night in Dec 2025

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Denyze

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Dec 2025

6/10 Okay

Bill

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The building needs maintenance. Other than that, it was fine for me alone, but I wouldn't have wanted my wife to stay there with me. Access to the bus lines was excellent, the breakfast offered a full selection of hot and cold traditional English breakfast items, and the staff was great. Convenient to Heathrow but outside the flight paths, so it was pretty quiet. Take the Elizabeth Line instead of the Piccadilly Line into the city. It's faster. 40 min. to an hour depending on your destination. No frills, but that's fine if you're looking to save some money. Would definitely stay there again if travelling solo.
Stayed 8 nights in Dec 2025

10/10 Excellent

Reza danesteh

Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room, comfy bed and request for airport view was given.
Stayed 1 night in Dec 2025

4/10 Poor

Natalie

Travelled with family
Disliked: Room comfort
Pillows were the most lumpy and uncomfortable I have ever tried to sleep with.
Stayed 1 night in Dec 2025

6/10 Okay

Ed

The room and bathroom both look dated and could use a update.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The overriding impression is of surly, unsmiling staff. On checking in it felt like I was nuisance, the barman that evening personified unfriendliness, and the restaurant staff the following morning were positively rude in pushing past the guests.
Stayed 1 night in Dec 2025

2/10 Terrible

Farhan

Stayed 1 night in Dec 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
A short overnight stay. All good. Breakfast good choice.
Stayed 1 night in Dec 2025

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Carpark notices everywhere saying pay pay pay and at the entrance a big electronic board saying pay here so I did only to find if I paid at the desk it was £10 less, wasn't very happy so had a free breakfast but I didn't enjoy the coffee and juice at breakfastthe rest was good . Room a little small
Stayed 1 night in Dec 2025

4/10 Poor

Luca, Fort Lauderdale

Disliked: Amenities, property conditions & facilities
It’s an okay place, but definitely not a 4 stars.
Stayed 1 night in Dec 2025

10/10 Excellent

Didier

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room quiet hotel
Stayed 6 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Great bacon at breakfast.
Stayed 1 night in Dec 2025

8/10 Good

ronnie c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a much older Hotel but it is clean and the staff are very professional. Can be a little noisy at night cuz you are very close to the airport. I would stay there again
Stayed 6 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Room was fine. Clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Nice and easy check in
Stayed 1 night in Dec 2025

8/10 Good

Melissa Esther

Travelled with family
Liked: Staff & service, amenities
Accomodation was good but room small and tight to move around. Good for a night sleep and if not fussy. Bath could have been better cleaned around tiles need a good bleach. Bed was comfortable and breakfast was good variety.
Stayed 1 night in Dec 2025

4/10 Poor

Korey

Stayed 2 nights in Dec 2025