Hotel Indigo Liverpool City Centre by IHG

4.0 star property

Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Exterior
Exterior
Reception
2 bars/lounges, cocktail bar
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View map
10 Chapel Street, Liverpool, England, L3 9AG
  • Place, Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Place, Cavern Club
    ‪5 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(94 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.2 out of 10
Wonderful
(48 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Liverpool

A stay at Hotel Indigo Liverpool City Centre by IHG places you in the heart of Liverpool, within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal. .This boutique hotel is 0.6 mi (1 km) from Royal Albert Dock and 2.5 mi (4.1 km) from Anfield Stadium.

What's nearby

  • Liverpool Town Hall - 2 min walk - 0.2 km
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.4 km
  • Cavern Club - 5 min walk - 0.4 km
  • Liverpool ONE - 5 min walk - 0.4 km
  • Royal Albert Dock - 9 min walk - 0.8 km

Getting around

  • Moorfields Station - 4 min walk
  • John Lennon Airport (LPL) - 33 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Rudy's - ‬4 min walk
  • ‪Ma Boyles Oyster Bar - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪The Railway Tavern - ‬3 min walk

About this property

Hotel Indigo Liverpool City Centre by IHG

Boutique hotel with bars, 6-minute walk to Liverpool ONE
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 151 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Chapel + Barrel, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Chapel + Barrel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chapel + Barrel
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 52 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good thank you, with service very good. I didn’t have breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Braintree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great City Centre hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Terrific location And a fabulous dinner was enjoyed
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Check in was fast, friendly and helpful. Our room was clean but the net that covered the window had a large tear. There was a leak outside of our bedroom window which because of the rain kept me awake all night. Lovely fresh breakfast even though it was busy
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Oct 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent modern hotel with a great location and the recommended parking around the corner was great values. We only stayed one night but we'd be happy to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophia, Grand Cayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Indigo never disappoint! Always helpful and friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher, Central Avenue

It’s ok
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fabulous Breakfast lush Would recommend to everyone
Stayed 3 nights in Oct 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean quiet and comfortable space, staff also lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, easy walking
Stayed 2 nights in Sep 2025

8/10 Good

Nathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jill

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and quiet
Stayed 3 nights in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel but work to do

Nice hotel good staff the choice in the free mini bar was abit poor and the English breakfast was small
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and clean. Rooms were nice. There was no parking although a parking garage was close by. We thought the hotel was good value.
Stayed 2 nights in Sep 2025

8/10 Good

Norris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool weekend

Lovely hotel only problem my room on No the first floor when it rained there were shutters on the outside that made so much noise i couldn’t sleep!! Apart from that all goid
Stayed 2 nights in Sep 2025