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DoubleTree By Hilton Hotel & Spa Liverpool

4.0 star property

Photo gallery for DoubleTree By Hilton Hotel & Spa Liverpool

Lobby
Indoor pool
Bar (on property)
Indoor pool
Presidential Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
6 Sir Thomas Street, Liverpool, England, L1 6BR
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Royal Albert Dock
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Single Beds, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

With a stay at DoubleTree By Hilton Hotel & Spa Liverpool, you'll be centrally located in Liverpool, within a 10-minute walk of Liverpool ONE and St. George's Hall. .This luxury hotel is 0.5 mi (0.8 km) from World Museum Liverpool and 0.6 mi (1 km) from Walker Art Gallery.

What's nearby

  • World Museum Liverpool - 4 min walk - 0.4 km
  • St. George's Hall - 4 min walk - 0.4 km
  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool ONE - 5 min walk - 0.4 km
  • Royal Albert Dock - 12 min walk - 1.0 km

Getting around

  • Moorfields Station - 3 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • ‪The Dead Crafty Beer Company - ‬2 min walk
  • ‪Kaspa's - ‬2 min walk
  • ‪The Vernon Arms - ‬1 min walk
  • ‪Lemon & Lime - ‬3 min walk
  • ‪German Doner Kebab - ‬2 min walk

About this property

DoubleTree By Hilton Hotel & Spa Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Eforea Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning.
DoubleTree By Hilton Hotel & Spa Liverpool has a restaurant on site.
Brasserie - This restaurant specializes in British cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available

Food and drink

  • Daily full breakfast available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • The Library Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 per person
  • Offsite parking fee: GBP 14 per day (1 mi away)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee is charged per hour to access the spa.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Liverpool
DoubleTree Hotel Liverpool
Hilton DoubleTree Liverpool
Liverpool DoubleTree
DoubleTree Hilton Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel
DoubleTree By Hilton Hotel & Spa Liverpool Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Polly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, spacious and good value for money. Staff very friendly and helpful, good leisure facilities, overall a very nice stay
Stayed 1 night in Feb 2026

2/10 Terrible

Graeme

Disliked: Cleanliness, staff & service, amenities
I stayed at the location on 20th Jan and paid a refundable deposit of £50. This deposit has conveniently not been refunded
Stayed 1 night in Jan 2026

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Anthony on reception was fantastic, a lovely greeting as we arrived , a charming young man who looked immaculate . We love room 616 very clean big comfy bed and great bathroom . We went out to a jazz club and returned to hotel and room service , again super service by a nice young man and the food was excellent . It was nice and quiet on the sixth floor . Next morning we had a nice breakfast again great staff . We Will definitely be returning thank you team Hilton
Stayed 1 night in Feb 2026

8/10 Good

Catherine

Room was spacious Bathroom spotless Breakfast only just ok nothing special & food not the best temperature Reception staff on arrival were slow and kept a queue waiting whilst she was on the phone
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Polite staff. Beautiful building. Lovely room. Magnificent shower!
Stayed 1 night in Jan 2026

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of feedback is that a £50 security deposit is charged, and takes 3 to 5 business days to be returned. Staff were very friendly. Hotel clean and tidy. Heating did not work in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Stayed 1 night in Jan 2026

6/10 Okay

Gaynor

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean bed was comfortable but was kept awake most the night by the footfall of other guests doors slamming. Ordered a drink from the bar as a nightcap and was charged £36.30 for a double brandy & ice. Nearly fell off my buffet. Check in was a bit cold the receptionist did come across a bit frosty. Checkout was a lot better.
Stayed 1 night in Jan 2026

2/10 Terrible

Sabrina

Stayed 1 night in Jan 2026

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dear Hotel Manager, I am writing to formally complain about my recent stay at DoubleTree by Hilton Hotel & Spa Liverpool, room number 604. Unfortunately, my experience was very disappointing and far below the standard I expect from a Hilton property. Firstly, when I attempted to order food, I was informed that there were no sandwiches available except for one tuna option. Shortly after, I was told that no sandwiches were available at all. As an alternative, I ordered a Margherita pizza, which arrived completely burnt and very hard, making it extremely difficult to eat. This is unacceptable food quality for a hotel of this reputation. Secondly, and more importantly, I had a very unpleasant interaction with a reception staff member named Cony. She was extremely rude, unprofessional, and spoke in a disrespectful manner to both me and my partner. Her attitude and behavior were shocking and made the situation even worse. This kind of treatment towards guests is unacceptable and does not reflect Hilton’s values or standards of hospitality. I am requesting that this complaint be reviewed seriously, and I would like to receive a response directly from the hotel manager explaining how this matter will be addressed. I also expect appropriate action to be taken regarding both the service issues and the staff behavior. I look forward to your response. Kind regards, Room 604 Please write me in my email address or phone number u gonna find it with booking reservation
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Stayed 1 night in Jan 2026

4/10 Poor

XU

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid Room 606. Ventilation pipe next to window. Loud nosie 24 hours
Stayed 1 night in Dec 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but cold room but they did bring extra quilt when I asked, bath was great really deep and there was a shower and double sinks,was a bit disappointed in the spa again it was quite cold not the best environment for a massage so I didn’t really enjoy it even though my therapist was really good at her job, breakfast was ok great sausages
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a fantastic stay with the double Tree at the Hilton. Superb service and location. Highly recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large rooms, quick service and lovely staff
Stayed 1 night in Dec 2025

4/10 Poor

Nichola

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room cold , plumbing issue in Bathroom so would t take a bath . Breakfast extremely poor , very little hot food. Breakfast on PDF menus is classed as a la Carte breakfast and you are only allowed have the buffet . Standing around waiting for food . I have never experienced this in any other Hilton .
Stayed 2 nights in Dec 2025

6/10 Okay

Ralph Jon

Stayed 1 night in Dec 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, amenities
Room was great - restaurant was poor. Food arrived unlike what was described on the menu. Sticky table. No cocktail menu available.
Stayed 1 night in Dec 2025

8/10 Good

Hywel

Stayed 1 night in Dec 2025

4/10 Poor

Ellen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very cold, we were given a small heater which was useless, we all got a cold because of this stay. Carpets very dirty, it will do with renovation, we could hear the people booked above us walk and this disturb our sleep throughout the night. We had to constantly ask for milk , sugar etc. it was a waste of money. I will never recommend anyone to go there .
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities
I spoke to reception after night one about a noise in the pipes in my room. When I came back later that day it was resolved. Thank you !
Stayed 2 nights in Nov 2025

8/10 Good

Vee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok but no one explained the card operated the lights and we had not used that system so took us a while to work that out
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

Business traveller
Stayed 2 nights in Nov 2025