6/10 Okay
Natalie
Travelled with family
10 Nov 2025
Liked: Cleanliness
Unfortunately there was an issue in the kitchen meaning no hot food was available which we were unaware of until check in, choice of continental breakfast or refund via booking agent which was a time consuming process.
Bar area felt soulless, minimal staff. Lady that was manning the door on Saturday night doubled up serving us drinks and was very nice.
50/50 experience with friendliness of other staff, gentleman at check in/out excellent, lady serving from bar on Saturday afternoon rude and uninterested.
Basement rooms a real negative, whilst the room itself was ok other than the lumpy pillows the corridors and area outside the lift were damp and smelly and as a lone female guest I didn’t feel particularly safe walking to my room.
Room reset during the day but tea, coffee etc not replenished.
Natalie
Stayed 2 nights in Nov 2025


















