I chose Tahiti Village based on solid recommendations, website reviews, and a few phone calls to the resort itself to talk with a representative. I have traveled and stayed in Motel 6 all the way up to 5-star resorts, so I am pretty flexible where I stay. This experience with my sister and young daughter was disappointing.
I will be sending a separate detailed e-mail or letter, but in summary:
- Not able to check in until after 4 p.m.
- Denny's food was subpar.
- Lazy river and adult hot tub were closed.
- Dishwasher in our room was not anchored for use
- Pull out bed was like sleeping on a sheet of plywood (we went and bought a foam bed topper to make it tolerable)
- TV was not a smart TV as advertised
- Arcade had an off smell of sweat or the like
- We did not find out until day 4 that there is no housekeeping service for stays less than 7 days. Took 3 phone calls to get fresh towels, garbage taken, and an extra blanket.
- We were encouraged by phone, door hanger, and in the lobby to claim our gift at the concierges desk, only to find out it was for a timeshare meeting that we were not eligible because our spouses weren't there (and then suggested to 'just say we were single') not my M.O.
While the palm trees, parking, and lobby were very nice and the weather could have been better (out of human control) - details matter, and these were pretty big details that disappointed.
Maybe try again another year or season, but not anytime soon.