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Sheraton Maui Resort & Spa

4.0 star property

Photo gallery for Sheraton Maui Resort & Spa

5 restaurants, breakfast served
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Hot tub
  • 24/7 front desk

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Kaanapali Beach
    ‪2 min walk‬
  • Whalers Village
    ‪7 min walk‬
  • Black Rock
  • Kahului, HI (OGG)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront) | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lanai (Oceanfront)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Lanai (Oceanfront)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Oceanfront)

Room, 1 King Bed, Non Smoking (Oceanfront)

Room, 1 King Bed, Non Smoking (Oceanfront)

8.4 out of 10
Very good
(14 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Oceanfront)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Oceanfront)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

9.2 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai) | Living room

Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Oaha Doubles)

Suite, 2 Double Beds, Non Smoking (Oaha Doubles) | Living room

Suite, 2 Double Beds, Non Smoking (Oaha Doubles)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Resort View

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Resort View

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Partial Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View

8.6 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Ohana King)

Suite, 1 King Bed, Non Smoking (Ohana King) | Living room

Suite, 1 King Bed, Non Smoking (Ohana King)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living room

Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Oceanfront)

Suite, 1 Bedroom, Non Smoking (Oceanfront) | Living room

Suite, 1 Bedroom, Non Smoking (Oceanfront)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Resort View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About the area

Kaanapali

With a stay at Sheraton Maui Resort & Spa in Kaanapali, you'll be on the beach, a 3-minute walk from Kaanapali Beach and 12 minutes by foot from Whalers Village. .This beach resort is 7 mi (11.2 km) from Napili Bay and 7.4 mi (11.9 km) from Kapalua Beach.
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 2 min walk - 0.2 km
  • Whalers Village - 7 min walk - 0.6 km
  • Kaanapali Kai Course at Kaanapali Golf Resort - 15 min walk - 1.3 km
  • Kaanapali Golf Courses - 15 min walk - 1.3 km
  • Hanakaoo Beach Park - 4 min drive - 3.1 km

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪Haagen-Dazs Whalers Village - ‬9 min walk

About this property

Sheraton Maui Resort & Spa

Family fun on the beach, with outdoor pool, near Whalers Village
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 508 air-conditioned rooms featuring LCD televisions. Rooms have private lanais. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a lazy river. Additional features at this resort include concierge services, gift shops/newsstands, and wedding services.
Grab a bite at Teppan-yaki Dan, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kaanapali? This resort has 42307 square feet (3930 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Teppan-yaki Dan - This restaurant serves dinner only. Reservations are required.
The Sandbar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Open daily.
Cliff Dive Grill - This beach restaurant serves lunch and dinner. Open daily.
Mai Tai Bar - Overlooking the ocean and pool, this bar serves lunch only. Open daily.
Coral Reef - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Sheraton Maui Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1010 reviews
Rating 8 - Good. 249 out of 1010 reviews
Rating 6 - Okay. 127 out of 1010 reviews
Rating 4 - Poor. 56 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This could be a lean to and I’d still say it’s the greatest. This is BLACKROCK! It’s sacred and it’s awesome! Property is huge and has all manors of lodging. They have classic Hawaiian dishes and performances. Best part, it’s on Kaanapali beach. With waves as high 15feet sometimes coming in. Sometimes, it’s only a foot. Whichever, doesn’t matter, because it’s one of the greatest beaches in the world. Shopping within walking distance. Food within walking distance. Whales within walking distance. Cmon. That’s funny. Always great staff. Always fast check in. Always accommodating.
Stayed 2 nights in Jan 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Bradley Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Loved how beautiful the property was. When we booked our room we did not know how far away from the lobby the room would be, the additional parking lot was helpful with that. Was also a bit of a walk with multiple elevators to get to the pool/beach. Inside of room was nice, seemed a little dated
Stayed 8 nights in Mar 2025

8/10 Good

tony

Travelled with family
Liked: Staff & service
A bit dated…one of the older resorts…but the staff was awesome….did not do my duty to research the facility but learned where I stayed was seconds down the road from the fire storm that made the news….was proud to give the locals my business and help the community…..lovely facility and lots of traffic was not empty….will be back again……love you Maui……thank you…….Maui Strong!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Erin at the lounge bar
Stayed 11 nights in Mar 2025

8/10 Good

Jamil

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

4/10 Poor

Lillian

Stayed 4 nights in Mar 2025

2/10 Terrible

Mohammed Asad

Stayed 2 nights in Mar 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Spa treatments are NOT private!

I was extremely Disappointed with the Spa services. I was told that the outdoor Spa was supposed to be relaxing with the sounds of the ocean in the outdoor cabana. BUT I was NOT able to get the full experience with all the noise and activity JUST OUTSIDE NEXT TO THE SPA TABLES!!!! I expressed my concern both at the time of the service as well as afterwards. I feel that I spent way too much for the upgraded treatments that did NOT deliver as promised!
Stayed 5 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 recommend for family vacation spot!

Our stay at the Sheraton was amazing! We had a ground floor room with a lanai. The room was clean and spacious, and my kids loved playing around on the large grass area outside. The lazy river pool with a small slide was a hit. You can walk right onto a swim-able beach and rent patio chairs and an umbrella which made beach days perfect! The hotel location is walkable to many great restaurants and Whalers village. Everything we needed was at our fingertips.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and convenient to everything. We will be back soon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Clean rooms. Nice linens. Tasty food options throughout the day. Lovely music in the evenings. Great snorkeling a short walk away. Site adjacent to public beach. Pretty pricey at $1K /night (without breakfast). Unfortunately none-resort residents walk the resort, use the resort's bathroom & outdoor shower facilities and pool. Ironically on my last day, one of the staff asked me for my room number when I asked for a towel by the pool- not their practice to ask, it was his way of testing if I was actually staying at the resort, even though I was wearing the Sheridan wrist band. At check-in only orientation given was a pamphlet and was actually 'pointed' in the direction of elevator (not even told it was in the next building). Did give us a nice room. Only upon checkout did I learn a map was available and offered to guests at check-in. Only by chance learned there was a shopping village and host of restaurants a short walk away. Would have been nice to receive a 3 min orientation up front. Had a great view from the balcony; however, the hum of motors/HVAC from across the site was louder than the birds and ocean waves. Pool was nice. Pool walls in visual disrepair in some spots as are some of the pool side cabanas. Nice landscaping. Lovely koi and koi pond. Great place to whale watch. Flight left late at night so after check-out stored luggage with parking attendant (don't know actual position name)- the persons there were SOOOOO very nice!
Stayed 5 nights in Feb 2025

10/10 Excellent

Bill

Stayed 4 nights in Jan 2025

10/10 Excellent

Anita Scott

Stayed 7 nights in Feb 2025

6/10 Okay

seyed hamidreza

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms are very run down and need remodeling. Motel 6 is a couple of levels better than this. Our friends staying had cockroaches in their room and were told that it is common. The only thing saving it is the great location. Their included breakfast option is weird that it can only be ordered and for buffet you need to pay extra. Why not make it easier and just include buffet. Otherwise great chill and relaxed place. Now too crowded.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly service.
Stayed 5 nights in Feb 2025

8/10 Good

Barney E

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t like expensive parking charge. The bathroom needs to be updated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th stay at the Sheraton Maui Resort and Spa. I can’t say enough about it. I always ask to stay in the Moana section. It’s the most secluded section of the resort. This section has the most amazing views of the ocean. If you are coming for whale watching season, you can just sit on your balcony and watch in the morning and evening to see them. The rooms were furnished nicely and very clean. This resort is walking distance to Whaler’s village for some great dining. Or it’s a very short drive to Lahaina for dinner at many of the restaurants that have recovered since the fire. If you play golf, you have many choices near the resort. I’ve stayed at two other Ka’anapali resorts, but they do not compare to the Sheraton. You will love it!
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Great and beautiful property
Stayed 6 nights in Feb 2025

10/10 Excellent

Jackie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean front rooms and ocean views from these rooms are breathtaking! The room could stand to be updated by replacing carpet, or removing carpet....very outdated. Overall, wonderful stay!
Stayed 7 nights in Feb 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and location are fantastic. The only complaint I have is the room shower or specifically where the shower head was located. Instead of putting it on the short side of the shower (think rectangle) it was on the long side. That plus a curtain instead of shower door caused water to get all over the floor. To avoid that we took shower handle off and be very arre careful
Stayed 6 nights in Feb 2025

8/10 Good

Thomas A, Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Jan 2025