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Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property

Photo gallery for Hyatt Regency Waikiki Beach Resort & Spa

Interior
Creator video - submitted by Caligirlwholoves2travel
Couples treatment room(s), sauna, body treatments, aromatherapy
On the beach, beach towels
Fountain

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
2424 Kalakaua Ave, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪1 min walk‬
  • Place, International Market Place
    ‪3 min walk‬
  • Place, Kuhio Beach
    ‪3 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(138 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Waikiki)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Waikiki)

8.6 out of 10
Excellent
(173 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(49 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 133 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(51 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(104 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Waikiki View)

8.6 out of 10
Excellent
(278 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (High Floor)

8.6 out of 10
Excellent
(60 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (High Floor)

8.6 out of 10
Excellent
(116 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (High Floor, Waikiki View)

8.6 out of 10
Excellent
(86 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

8.8 out of 10
Excellent
(64 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(139 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (Diamond Head)

Room, 1 King Bed, Oceanfront (Diamond Head)

Room, 1 King Bed, Oceanfront (Diamond Head)

8.2 out of 10
Very good
(23 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront (Diamond Head)

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (with Roll-in Shower)

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Waikiki View)

Suite, 1 Bedroom (Waikiki View)

Suite, 1 Bedroom (Waikiki View)

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Children’s activities
Hilton Hawaiian Village Waikiki Beach Resort
Waikiki
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 9,042 reviews
The price is AU$442
includes taxes & fees
30 May - 31 May
Hilton Hawaiian Village Waikiki Beach Resort

About the area

Honolulu

With a stay at Hyatt Regency Waikiki Beach Resort & Spa in Honolulu (Waikiki), you'll be within a 5-minute walk of Kuhio Beach and International Market Place. .This beach resort is 0.5 mi (0.8 km) from Honolulu Zoo and 0.8 mi (1.4 km) from Waikiki Shell.
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Waikiki Beach - 1 min walk - 0.1 km
  • International Market Place - 3 min walk - 0.3 km
  • Kuhio Beach - 3 min walk - 0.3 km
  • Royal Hawaiian Center - 8 min walk - 0.7 km
  • Waikiki Beach Walk - 10 min walk - 0.9 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 31 min drive

Restaurants

  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Honolulu Coffee Company - ‬2 min walk
  • ‪Eggs ‘n Things – Waikiki Beach “Eggspress” - ‬2 min walk
  • ‪Splash Bar - ‬2 min walk
  • ‪Maguro Spot - ‬4 min walk

About this property

Hyatt Regency Waikiki Beach Resort & Spa

Hyatt Regency Waikiki Beach Resort & Spa offers 1230 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to lanais. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na Ho'ola Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 1230 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Shor Restaurant, one of the resort's many dining establishments, which include 4 restaurants and 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Honolulu? This resort has 10000 square feet (929 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Shor Restaurant - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare.
Kai Coffee - Onsite coffee shop. Open daily.
Tucker & Bevvy - This café serves breakfast, lunch, and light fare. Open daily.
The Buffet at Hyatt - This buffet restaurant overlooks the ocean. Open daily.
SWIM - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 65 per night; includes in/out privileges)
  • Covered valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 42.99 to 42.99 for adults and USD 21.49 to 42.99 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kai Coffee
  • Shor Restaurant
  • SWIM
  • The Buffet at Hyatt
  • Tucker & Bevvy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Beach towels
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 40 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 42.99 to 42.99 for adults, and USD 21.49 to 42.99 for children
  • Covered self parking fee: USD 65 per night (in/out privileges)
  • Covered valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's TAT number is TA-020-671-2832-01.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number 260230090000

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3192 out of 5039 reviews
Rating 8 - Good. 1101 out of 5039 reviews
Rating 6 - Okay. 459 out of 5039 reviews
Rating 4 - Poor. 157 out of 5039 reviews
Rating 2 - Terrible. 130 out of 5039 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynda Elsie

Stayed 8 nights in Feb 2026

10/10 Excellent

Zachary

Stayed 3 nights in Feb 2026

10/10 Excellent

Alexus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, loved the room, the service, and the location !
Stayed 3 nights in Nov 2025

8/10 Good

Janean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, actually felt like you received items that made the resort fee worth it. Only downfall is the price for parking. Turns out costing more than our rental car did for the week. Seems excessive.
Stayed 6 nights in Feb 2026

10/10 Excellent

Richard Gary

Stayed 6 nights in Feb 2026

6/10 Okay

Eddie

Travelled with partner
Liked: Cleanliness
It's actually not too bad. It is an older hotel but well kept. At that price, its surprising to find no bathrobe, no room service menu, not all the maid perform the same level of quality work... but, over all, it is still an interesting stay.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jacqueline

Stayed 2 nights in Feb 2026

10/10 Excellent

Frankii C

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean, comfortable bed beautiful views best experience will be back that’s for sure
Stayed 6 nights in Jan 2026

10/10 Excellent

Mylene R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the hotel was absolutely fantastic! The staff were incredibly welcoming and accommodating. The best part was definitely having a room right in front of the beach.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place was amazing.
Stayed 4 nights in Feb 2026

4/10 Poor

Joung soo, Torrance

Stayed 4 nights in Feb 2026

8/10 Good

juan carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, just too noisy for the elevators.
Stayed 7 nights in Feb 2026

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was amazing and staff extremely helpful.
Stayed 7 nights in Feb 2026

10/10 Excellent

Gabriela Anguiano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing- from the staff, to the location, to the room.
Stayed 6 nights in Feb 2026

10/10 Excellent

John Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Chloe, Playa Vista

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Corner with a balcony which was nice.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dawn M

Stayed 7 nights in Feb 2026

8/10 Good

Annalyn

Stayed 3 nights in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, great amenities, felt like a true vacation
Stayed 4 nights in Feb 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Make
Stayed 3 nights in Feb 2026

10/10 Excellent

Darlene

Stayed 2 nights in Feb 2026

4/10 Poor

Theodore

Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with the condition of the room given the price point and brand expectations of this property. The room showed clear signs of deferred maintenance. Paint was peeling in multiple areas, the bottom of the doors were visibly deteriorating, and the trim throughout the room had mismatched paint. The exterior door curtain was torn, preventing the room from being properly darkened. These were not isolated cosmetic issues but multiple visible defects within a single room. Additionally, rusted ventilation grates were present in several public restrooms throughout the resort, which raised concerns about overall upkeep. While I understand that wear occurs over time, the cumulative condition did not align with what one would reasonably expect from a Hyatt resort. I also found the pricing practices concerning. A 10 percent discount was offered only to local residents, while all guests using a credit card were charged an additional 3 percent fee. Given that most travelers rely on credit cards, this effectively increases the cost without meaningful alternatives.
Stayed 4 nights in Feb 2026

8/10 Good

sojourner

Stayed 4 nights in Feb 2026

10/10 Excellent

bettigene

Stayed 6 nights in Feb 2026

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first trip to Hawaii, and everything about this resort was amazing!!! The breakfast buffet was delicious, wide offering of food. The staff , especially Lisa in the restaurant was great, extremely friendly and attentive as well as the bartenders at the Shore , the room was spacious with an amazing view of the ocean and just a walk across the street for the beach. We also went to the onsite luau which was so much fun ! Looking forward to returning next year !
Stayed 8 nights in Jan 2026