Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property

Photo gallery for Hyatt Regency Waikiki Beach Resort & Spa

Fountain
Creator video - submitted by Caligirlwholoves2travel
Couples treatment room(s), sauna, body treatments, aromatherapy
Fountain
On the beach, beach towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
2424 Kalakaua Ave, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪1 min walk‬
  • Place, International Market Place
    ‪3 min walk‬
  • Place, Kuhio Beach
    ‪3 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(130 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Room, 1 King Bed, City View (Waikiki)

8.8 out of 10
Excellent
(166 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Queen Beds, Oceanfront

8.6 out of 10
Excellent
(41 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Penthouse (Suite)

8.0 out of 10
Very good
(3 reviews)
  • 133 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(51 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(86 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Room, 2 Queen Beds (Waikiki View)

8.6 out of 10
Excellent
(260 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 1 King Bed, Ocean View (High Floor)

8.8 out of 10
Excellent
(53 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Room, 2 Queen Beds, Ocean View (High Floor)

8.6 out of 10
Excellent
(106 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Room, 1 King Bed, City View (High Floor, Waikiki View)

8.8 out of 10
Excellent
(76 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

8.8 out of 10
Excellent
(59 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(132 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Room, 1 King Bed, Oceanfront (Diamond Head)

8.2 out of 10
Very good
(23 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Room, 2 Queen Beds, Oceanfront (Diamond Head)

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Room, 1 King Bed, Accessible (with Roll-in Shower)

8.8 out of 10
Excellent
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Suite, 1 Bedroom (Waikiki View)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.0 out of 10
Very good
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Junior Suite, 1 King Bed with Sofa bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Similar properties

About the area

Honolulu

With a stay at Hyatt Regency Waikiki Beach Resort & Spa in Honolulu (Waikiki), you'll be within a 5-minute walk of Kuhio Beach and International Market Place. .This beach resort is 0.5 mi (0.8 km) from Honolulu Zoo and 0.8 mi (1.4 km) from Waikiki Shell.

What's nearby

  • Waikiki Beach - 1 min walk - 0.1 km
  • International Market Place - 3 min walk - 0.3 km
  • Kuhio Beach - 3 min walk - 0.3 km
  • Royal Hawaiian Center - 8 min walk - 0.7 km
  • Honolulu Zoo - 8 min walk - 0.8 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 31 min drive

Restaurants

  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Eggs ‘n Things – Waikiki Beach “Eggspress” - ‬2 min walk
  • ‪Honolulu Coffee Company - ‬2 min walk
  • ‪Maguro Spot - ‬4 min walk
  • ‪Splash Bar - ‬2 min walk

About this property

Hyatt Regency Waikiki Beach Resort & Spa

Oceanfront resort with poolside bar, near International Market Place
Hyatt Regency Waikiki Beach Resort & Spa offers 1230 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to lanais. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na Ho'ola Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 1230 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Shor Restaurant, one of the resort's many dining establishments, which include 4 restaurants and 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Honolulu? This resort has 10000 square feet (929 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Shor Restaurant - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare.
Kai Coffee - Onsite coffee shop. Open daily.
Tucker & Bevvy - This café serves breakfast, lunch, and light fare. Open daily.
The Buffet at Hyatt - This buffet restaurant overlooks the ocean. Open daily.
SWIM - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 60 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 42.99 to 42.99 for adults and USD 21.49 to 42.99 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kai Coffee
  • Shor Restaurant
  • SWIM
  • The Buffet at Hyatt
  • Tucker & Bevvy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Beach towels
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 40 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 42.99 to 42.99 for adults, and USD 21.49 to 42.99 for children
  • Covered self parking fee: USD 60 per night (in/out privileges)
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's TAT number is TA-020-671-2832-01.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number 260230090000

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2973 out of 4739 reviews
Rating 8 - Good. 1060 out of 4739 reviews
Rating 6 - Okay. 436 out of 4739 reviews
Rating 4 - Poor. 146 out of 4739 reviews
Rating 2 - Terrible. 124 out of 4739 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcos

Stayed 4 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 4 nights in Oct 2025

2/10 Terrible

Gonzalo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel advertised on the beach, it's not on the beach, very misleading. AC in the room needs work. The buffet is in need of a whole redo, it gets a 1 star rating. Toilet over flows easily, needs work.
Stayed 5 nights in Oct 2025

8/10 Good

Ashley

Stayed 7 nights in Oct 2025

6/10 Okay

Breanna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall The staff were friendly. However the Hyatt regency in Waikiki is painfully below average and I expected way more for such a high price point. On top of 300$ a night rooms, You’ll then pay a 60$ resort fee and The “amenities” you get for the resort fee are beach towels and beach chair rentals if wanted. Parking is 80$ for valet service which is almost necessary since the parking structure is a terror if you have anything bigger than a compact car or 65$ to self park. We tried to self park, however had to eventually valet as all the self serve parking spots were full. Its also imperative to know that Each tower only has four elevators to accommodate 40 floors. during high traffic times like morning from 7-9 am or evenings from 4-8 pm expect to wait at least 15 minutes to get on an elevator. The rooms were outdated and had peeling and chipping paint. Our bed also had a puke stain dripping down the bedskirt which was a lovely welcome present. Lastly their pool is TINY, maybe 12 feet by 20 feet at most. Good luck finding a chair to sit at the pool at or renting one of their two cabanas or one of their 3 plush chairs. Overall I’m extremely disappointed and feel bamboozeled. The Hyatt regency was a huge bust and I will honestly never stay here again or recommend this hotel to anyone. Do yourself a favor and take your money to Marriott.
Stayed 4 nights in Oct 2025

10/10 Excellent

Miok, Elpaso

Stayed 7 nights in Oct 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms and friendly staff. Beach access, chairs and boogie boards a nice touch.
Stayed 2 nights in Oct 2025

10/10 Excellent

shelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wssbt a vuew of the veach ftom my room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Olga Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so wonderful
Stayed 7 nights in Oct 2025

6/10 Okay

Harold

Travelled with partner
Liked: Cleanliness, staff & service
They are building a new high rise right next door. You can see in my pics. I can NOT recommend staying here until that bldg is finished! The crew there gets started very early. It's incredibly loud. The room was adequate updated and had lots of electrical outlets. That was really nice. Elevators are kinda slow. Super tiny pool on floor 3. Hotel is right across st from beach. A definite plus. We didn't eat at any of the restaurants. The in room coffee was junk and the coffee spot on ground floor, wasn't much better, just pricier. We also had an iron that turned on but never got hot. Hotel DID accommodate an early check in. Charging a resort fee should NOT be for this hotel, but I imagine it's the way of all the other hotels. They need to offer a bit more to justify a resort fee to me.
Stayed 3 nights in Oct 2025

8/10 Good

Hannah Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience! The food in the hotel is expensive but GREAT! The only downside was the parking. The parkade is across the road and fills FAST. It’s $65 US PER NIGHT for parking and $85 US if you want valet. The valet parking is from floor 1-5 then self parking is 6-8, the floors fill up very fast and sometimes there is no parking. The views are beautiful and everything needed is walking distance from the resort. Beach is right across the road with free use of beach chairs !!
Waterfront room view
Waterfront room view
Inside the hotel
Stayed 8 nights in Oct 2025

6/10 Okay

dennis j.

Travelled with family
This hotel is a stone’s throw away from the beach, but if you have a rental car you will have to pay a $40 per night parking charge so keep that in mind! Restaurants and shopping is very accessible and just a few blocks away!
Stayed 6 nights in Jul 2025

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The time to check in could be a few hours earlier
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great coming back next year. Everyone very friendly
Stayed 4 nights in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property. Ocean front room gave us awesome view of the ocean, pool and street. Property was clean and our room serviced every day. The gym was great, u could hit a workout at 5am, showered and fed by 630a and then walk to the beach and enjoy the day. Overall it was a great vibe. We would stay here again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable room. friendly and helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice beach view
Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Diamond tower made us feel like royalty. We were on the 39th floor and the ocean views and sunsets are top notch!
Stayed 2 nights in Oct 2025

4/10 Poor

Thomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Huge hotel with tacky mall/lobby. Dirty floors. Cluttered signage. Good part is it’s right across from the beach Waikiki is sad. Gigantic concrete parking structures, terrible planning. Nothing green. Throngs of tourists. Can’t believe they call this paradise.
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
So one of the worst experiences I’ve had checking in. Hot, humid, long line with no option for electronic or online check-in. At least at other places I have had to wait for check-in, the lobby was air-conditioned. The room wa oceanfront with a spectacular view of Waikiki. The room itself was dated and worn. The bed, while ok is not as comfortable as their grand hyatt propertis. The pillows were too small for a king bed. The staff faithfully refreshed the room each day at a convenient time. There was only a problem one weekend day when they came later than usual and we were not able to let them in at that time, but was rectified with one call to housekeeping. Though not right on the beach. It is convenient enough to be right across from it is separated only by a smallish street. In terms of food, there were four options, none of them stellar with two exceptions: the breakfast buffet was very good and the ahi poke bowl at Swim was outstanding. (Tiny pool ) Kai coffee was pretty good and had all the basics. The dinner buffet was shocking both for its lack of choices and for food handling standards. Many of the deserts were left out in the heat and humidity and looked it. The kimchis were very good though. Also, you may not have bought tickets to the low qualify luau with a Don Ho wannabe and a badly off key female singer, but you will be forced to hear it anyway at the dinner buffet. This might be good enough for tour bus tourists, but does not a resort make.
Stayed 8 nights in Oct 2025

10/10 Excellent

Marvin Tejada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Oct 2025

6/10 Okay

Nicole Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything. Did not like the resort fee added since it does not feel like a resort, dies but have the amenities of a resort.
Stayed 6 nights in Oct 2025