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'Alohilani Resort Waikiki Beach

5.0 star property

Photo gallery for 'Alohilani Resort Waikiki Beach

Fireplace
Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
Outdoor pool, open 8 AM to 10:00 PM, pool cabanas (surcharge)
Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
5 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Gym
  • Pet-friendly
  • Breakfast available
  • Pool

Explore the area

View map
2490 Kalakaua Avenue, Honolulu, HI, 96815
  • Waikiki Beach
    ‪2 min walk‬
  • International Market Place
    ‪5 min walk‬
  • Honolulu Zoo
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Bathtub Grab Bars

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room, 2 Queen Beds, Bathtub Grab Bars

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room, 2 Queen Beds, Roll-in Shower

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Waikiki Mountain View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Waikiki Mountain View)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Roll-in Shower, Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub Grab Bars, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Bathtub Grab Bars, Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bathtub Grab Bars

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room, 1 King Bed, Bathtub Grab Bars

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room

  • 31 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

7.6 out of 10
Good
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Diamond Head Ocean View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Diamond Head Ocean View)

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Diamond Head Ocean View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Diamond Head Ocean View)

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Oceanfront

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Partial Ocean View

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Waikiki Mountain View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Waikiki Mountain View)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Classic Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Honolulu

Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is within a 5-minute walk of Kuhio Beach and Duke Kahanamoku Statue. .This beach resort is 0.6 mi (0.9 km) from Honolulu Zoo and 0.9 mi (1.5 km) from International Market Place.
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Waikiki Beach - 2 min walk - 0.2 km
  • Kuhio Beach - 3 min walk - 0.3 km
  • International Market Place - 5 min walk - 0.5 km
  • Honolulu Zoo - 8 min walk - 0.8 km
  • Waikiki Beach Walk - 12 min walk - 1.0 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Eggs 'n Things - ‬1 min walk
  • ‪Kai Coffee - ‬1 min walk
  • ‪Oahu Mexican Grill - ‬3 min walk
  • ‪Kai Coffee Hawaii - ‬3 min walk

About this property

'Alohilani Resort Waikiki Beach

Luxury resort on the beach, with outdoor pool
'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished lanais. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 839 guestrooms featuring espresso makers and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private furnished lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Kai Coffee, one of the resort's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Kai Coffee - Onsite coffee shop.
Longboard Club Lounge - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Swell Pool Bar Restaurant - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Momosan - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Morimoto Asia - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 40 to 40 for adults and USD 20 to 20 for children
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kai Coffee
  • Longboard Club Lounge
  • Momosan
  • Morimoto Asia
  • Swell Pool Bar Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Shopping
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Utility fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 63.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 40 to 40 for adults, and USD 20 to 20 for children
  • Covered self parking fee: USD 50 per day (in/out privileges)
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-114-954-4448-01
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property collects an hourly fee for late check-out.
Property Registration Number 260260200000

We should mention

Pool access available from 8 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Beach Pacific Hotel
Pacific Beach Honolulu
Alohilani Resort
Pacific Beach Hotel Honolulu
Pacific Beach
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Alohilani Waikiki Beach
Alohilani
Alohilani Resort Waikiki Beach
Pacific Beach Hotel
'alohilani Waikiki Honolulu
'Alohilani Resort Waikiki Beach Resort
'Alohilani Resort Waikiki Beach Honolulu
'Alohilani Resort Waikiki Beach Resort Honolulu

'Alohilani Resort Waikiki Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1766 out of 3154 reviews
Rating 8 - Good. 673 out of 3154 reviews
Rating 6 - Okay. 386 out of 3154 reviews
Rating 4 - Poor. 200 out of 3154 reviews
Rating 2 - Terrible. 129 out of 3154 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaymen

Stayed 4 nights in May 2025

2/10 Terrible

Henry

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay.

I was given a corner room which I thought would be good but right outside the side widow was the tennis courts and workout area. It was the same level as my balcony. So it wasn’t private at all. I cannot believe the added fees. I really don’t understand how tourists afford hotels in Waikiki. Not sure since I booked through Hotel.com that decided the room you’re going to get. Probably will not visit this hotel again.
Stayed 1 night in May 2025

10/10 Excellent

Anzhela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Stars for an Unforgettable Stay! Our stay at the Alohilani Resort Waikiki Beach exceeded all expectations. The hotel is perfectly located — right across from Waikiki Beach, offering breathtaking views of the ocean and sunsets that stay with you forever. The rooms are modern, cozy, and thoughtfully designed. Everything was spotlessly clean, the beds were incredibly comfortable, and the balcony with an ocean view became our favorite spot for morning coffee. A special highlight was the stunning rooftop infinity pool — a true paradise with a relaxing atmosphere, delicious cocktails, and outstanding service. The staff was exceptional — polite, attentive, and always ready to assist. We especially appreciated the attention to detail, from the smooth check-in to the personalized care throughout our stay. Dining at Morimoto was a culinary delight. The menu, presentation, and ambiance were all top-tier — an experience we didn’t want to end. This hotel is the perfect choice for anyone seeking comfort, style, and genuine Hawaiian hospitality. We will definitely be coming back!
Stayed 5 nights in May 2025

10/10 Excellent

Leia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!!

Alohilani Resort is the perfect stay if you’re in Waikiki. It was a quick walk to the beach and had many amenities our entire group could enjoy. We loved the pool and bar during our late nights. Staff were super friendly and welcoming. We would love to come back again!
Stayed 3 nights in May 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Ilie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recomand this place
Stayed 7 nights in May 2025

10/10 Excellent

Tian

Stayed 3 nights in Apr 2025

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location- very walkable to several beaches and zoo.
Stayed 7 nights in May 2025

10/10 Excellent

Jinisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across the street from the beach. The pool and Swells bar was great. Every interaction with every staff member was so so friendly. They were very warm and welcoming. It was hubbys birthday and they made it extra special for him. Housekeeping was very lovely lady. They let us checkin early after 10hours flight with 2 small kids that was amazing. Truely appreciated that. My kids loved watching the big fish tanks and feeding times. The activities were lovely, though we didn't get to do much because of limited time in Waikiki. I would highly recommend this place to anyone at saying there .
Stayed 7 nights in May 2025

10/10 Excellent

Ruben

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Charges hotel doesn’t tell you on line

At check in hotel will charge your cc $100/ night security fee, supposedly refundable. Still waiting after 7 days, cannot reach real person at hotel. Also hotel will email you daily about non smoking policy and $500 fine if you smoke/vape. For non smoker this is annoying. Hotel is front and center Waikiki Beach..hotel parking lot filled w others not staying at hotel. BTW $50/day self park. Room was adequate but bathroom tiny. Not able to adjust A/C fan speed or vents in room. Probably should look at Airbnb before choosing.
Stayed 4 nights in May 2025

10/10 Excellent

Antwane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Madison

Stayed 7 nights in May 2025

10/10 Excellent

Spencer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so expensive we didn’t even try it, $50 per person…. I hope it came with steak and lobster. Overall the facilities are amazing. The staff was friendly, room was great, everything was nice and clean.
Stayed 5 nights in May 2025

8/10 Good

Heidi Ranghild

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Xzavier

Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Kahealani Jerica Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
honestly no complaints, there was frequent housekeeping, the staff is super friendly, the hotel is very clean and pleasant to the eye. and this hotel is close to the beach, zoo and malls and such. since we don’t reach the age requirement to rent a car, the hotels location was very convenient for us to walk.
Stayed 7 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ngoc Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Levent

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but when asked for my upgrade they did not offer anything. They were always trying to upsell me for a better room even though I was supposed to get it granted freely .the hotel is across the street from Beach & grocery stores. It’s a very good location.
Stayed 4 nights in May 2025

6/10 Okay

Tan k

Stayed 7 nights in Apr 2025

6/10 Okay

Nekelia

Travelled with family
Disliked: Staff & service
Property Security followed my sister back to our room and asked to enter our room because they claimed to have smelled "smoke"! Although there was no smoking on the property. It was scary and intrusive. I had to inform management of this extremely disturbing experience and accusation. Management seemed receptive of the feedback and offered just an apology. Please be safe, Hotel security does not always mean patrons are secure, something we learned staying at this property. So disappointing, the treatment of security is very poor or at least with certain (specific) individuals they choose to target and give poor treatment, this even occurred after spending thousands at the resort during our stay!
Stayed 5 nights in May 2025