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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property

Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from property
Suite, Multiple Beds, Lanai
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

View map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Place, Turtle Bay
    ‪1 min walk‬
  • Place, Turtle Bay Beach
    ‪10 min walk‬
  • Place, Sunset Beach
    ‪10 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪74 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Lanai, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Lanai

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Lanai

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

Bungalow, 1 King Bed, Patio, Oceanfront | Living area

Bungalow, 1 King Bed, Patio, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Queen Beds, Patio, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay films

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed, Patio, Oceanfront

Club Bungalow, 1 King Bed, Patio, Oceanfront | Living area

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, 2 Queen Beds, Patio, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay films

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Villa, 4 Bedrooms, Lanai, Ocean View

  • 222 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Villa, 3 Bedrooms, Lanai, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 156 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Partial Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Lanai

Suite, Multiple Beds, Lanai

Suite, Multiple Beds, Lanai

  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Suite, 1 Double Bed, Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

Room amenity

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 137 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll in Shower)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kahuku

Located in Kahuku, The Ritz-Carlton O‘ahu, Turtle Bay is by the ocean, within a 15-minute drive of Turtle Bay Beach and Sunset Beach. .This beach resort is 5.4 mi (8.7 km) from Banzai Pipeline and 6.2 mi (10 km) from Pupukea Beach Park.
View more Resorts in KahukuOpens in a new window

What's nearby

  • Turtle Bay - 1 min walk - 0.0 km
  • Turtle Bay Beach - 10 min walk - 0.9 km
  • Sunset Beach - 10 min drive - 7.5 km
  • Banzai Pipeline - 12 min drive - 9.8 km
  • Polynesian Cultural Center - 16 min drive - 13.4 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 76 min drive

Restaurants

  • ‪Ted's Bakery - ‬7 min drive
  • ‪Tanaka Kahuku Shrimp - ‬4 min drive
  • ‪Beach House by Roy Yamaguchi - ‬3 min walk
  • ‪Da Bald Guy - ‬7 min drive
  • ‪Ry's Poke Shack - ‬7 min drive

About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort with 4 restaurants and 5 outdoor pools
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 443 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools or 2 hot tubs. Additional amenities at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at Alaia, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kahuku? This resort has 27997 square feet (2601 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Alaia - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip - This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (USD 50.26 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 50.26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alaia
  • Lei Lei's Bar & Grill
  • Off the Lip
  • Roy's Beach House
  • Sunset

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 5 outdoor pools
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 27,997 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in room
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (87 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 50.26 per night (in/out privileges)
  • Uncovered valet parking fee: USD 50.26 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 807 out of 1005 reviews
Rating 8 - Good. 117 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 7 nights in Jul 2025

8/10 Good

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Stayed 5 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, lots of dining options.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautiful grounds. Access to several beaches.
Stayed 3 nights in Jul 2025

10/10 Excellent

Howard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 8 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and even better staff!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Aggeliki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Stayed 7 nights in Jun 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence redefined

Top notch service all around in this astonishing property! I HIGHLY recommend anyone going to Oahu to spend AT LEAST one or two nights in the North Shore and do it here at the Ritz!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Varied beaches, abundance of activities, excellent service from employees, 5 star quality of the resort. An overall exquisite experience. Would definitely return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

6/10 Okay

Jayachandra, San Jose

Stayed 4 nights in Jul 2025

10/10 Excellent

Anastasiya

Stayed 1 night in Jun 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Rise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jun 2025

10/10 Excellent

Cordelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
Stayed 10 nights in Jun 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oceanview, great food and services, kid-friendly environment. A wonderful place to stay for family with children.
Stayed 5 nights in Jun 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at the Ritz Carlton Turtle Bay for 3 nights. Our only regret was that we didn’t stay longer! In addition to world class facilities and restaurants, the naturalistic preservation of the Turtle Bay area is something that every person should enjoy! A truly wonderous and restorative experience that the whole family enjoyed! We thoroughly and highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible resort.
Stayed 7 nights in Jun 2025

8/10 Good

TIMOTHY, San Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like having the option of going to the pool or the beach each day. We also like that there was a restaurant option available all day and through late evening. Some hotels we have gone to don't have options between breakfast and dinner even though they have a nice lobby area that would be perfect.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. We go back to stay every year.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Stayed 4 nights in Jun 2025