It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is TA-145-959-3216-01. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
State tax ID - TA-145-959-3216-01
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety