Hilo Reeds Bay Hotel

2.0 star property

Photo gallery for Hilo Reeds Bay Hotel

View from property
View from room
Standard Studio (1 King Bed) | Terrace/patio
Parking
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

View map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Place, University of Hawaii at Hilo
    ‪5 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

Studio, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(22 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Hilo

Located in Hilo (Keaukaha), Hilo Reeds Bay Hotel is within a 5-minute drive of Coconut Island Park and Hilo Shopping Center. .This beach hotel is 1.9 mi (3.1 km) from Hilo Farmers Market and 2 mi (3.2 km) from Port of Hilo.

What's nearby

  • Coconut Island Park - 10 min walk - 0.9 km
  • Port of Hilo - 3 min drive - 1.9 km
  • Hilo Farmers Market - 3 min drive - 2.7 km
  • Hilo Shopping Center - 4 min drive - 3.1 km
  • University of Hawaii at Hilo - 5 min drive - 3.8 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬8 min walk
  • ‪Hilo Bay Cafe - ‬11 min walk
  • ‪Big Island Coffee Roasters - ‬7 min walk
  • ‪Verna's Drive In - ‬7 min walk
  • ‪Ka Lihikai - ‬6 min walk

About this property

Hilo Reeds Bay Hotel

Bayside hotel in Hilo with an outdoor pool
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and luggage storage.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Reviews

Hilo Reeds Bay Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 419 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

Reviews

6/10 Okay

Noelle

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Cheri

Travelled with family
Disliked: Amenities
Love that it is right on the water. Be sure you know that there is no air conditioning in these rooms which can be hit or miss as far as temperatures and humidity levels in what you are used to goes. For the price for a two star hotel, I thought it was a little pricey for the accommodations that they have or don’t have. I feel like they are monopolizing on the fact that they are near the water, which is nice, but I still feel the prices should be cheaper for the very minimal amenities in the rooms and the hotel itself.
Stayed 12 nights in Jul 2025

10/10 Excellent

Ashli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Serghio

Stayed 1 night in Jul 2025

10/10 Excellent

Michael T

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Megan

Liked: Amenities, property conditions & facilities
Close to a beach & right on the water. Parking available & easy access! Fridge & microwave available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vivian

Liked: Amenities
Highly recommended fpr low budget traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret, Madera

Location & price.
View from balcony.
Stayed 3 nights in Jul 2025

10/10 Excellent

jr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
The check in process was amazing. The room had dirty food wrappers under the bed and popcorn under the beds and dry boogers on the blankets and sheets
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very clean property and friendly people. We’ll stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher, Mason

Travelled with family
Friendly staff. Location is a little rough and hotel is well worn, but room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a bed and a shower it worked.
Stayed 1 night in Jul 2025

6/10 Okay

Arup

Travelled with family
Liked: Cleanliness, staff & service
Internet connection in room need to improve.
Stayed 4 nights in Jul 2025

6/10 Okay

Darryl

Stayed 3 nights in Jul 2025

10/10 Excellent

Frederic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable to stay at.
Stayed 3 nights in Jun 2025

8/10 Good

Keithen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome & super accommodating !!! Beautiful view !!! Definitely a beautiful view !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a unique service that is it provides kitchen utilities. It provides ceramic dishes, cups, bowls, knives, forks, spoons, dish washing liquid, and so on in the room. It has a big refrigerator also.
Stayed 10 nights in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay overnight.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Tucson

Travelled with partner
Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for a business visit. A little noisy from other guests at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty location, easy parking, very helpful front desk.Very good price. Room was plane jane, but clean and very adequate fo just myself.with nice view of the Hilo harbor area. I will stay there again on future visits to Hilo.
Stayed 2 nights in Jun 2025