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Queen Kapiolani Hotel

Property class: 4

Photo gallery for Queen Kapiolani Hotel

Breakfast, lunch and dinner served
Outdoor pool
Beach/ocean view
Grand Suite, 1 Bedroom, Ocean View (Leahi) | Living area
Premier Room, 1 King Bed, Balcony, Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View map
150 Kapahulu Ave, Honolulu, HI, 96815
  • Place, Honolulu Zoo
    ‪2 min walk‬
  • Place, Waikiki Beach
    ‪2 min walk‬
  • Place, Kuhio Beach
    ‪2 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

8.2 out of 10
Very good
(16 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Diamond Head View)

Room, 1 King Bed, Balcony (Diamond Head View)

Room, 1 King Bed, Balcony (Diamond Head View)

8.2 out of 10
Very good
(19 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, City View

7.8 out of 10
Good
(37 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Balcony, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, City View

7.6 out of 10
Good
(18 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Diamond Head View)

Room, 2 Queen Beds, Balcony (Diamond Head View)

Room, 2 Queen Beds, Balcony (Diamond Head View)

7.2 out of 10
Good
(15 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony (Diamond Head View)

Hypo-allergenic bedding, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Balcony (Diamond Head View)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, Ocean View

8.0 out of 10
Very good
(43 reviews)
  • Ocean view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Balcony, City View (Suite)

Penthouse, Balcony, City View (Suite)

Penthouse, Balcony, City View (Suite)

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Penthouse, Balcony, Ocean View (Suite)

Penthouse, Balcony, Ocean View (Suite)

Penthouse, Balcony, Ocean View (Suite)

  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony, City View (ADA)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Balcony, City View (ADA)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Ocean View (ADA)

Premier Room, 1 King Bed, Balcony, Ocean View (ADA)

Premier Room, 1 King Bed, Balcony, Ocean View (ADA)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room (Leahi Jr.)

Grand Twin Room (Leahi Jr.) | Terrace/patio

Grand Twin Room (Leahi Jr.)

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, Balcony, City View (ADA, Suite)

Penthouse, Balcony, City View (ADA, Suite)

Penthouse, Balcony, City View (ADA, Suite)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Junior Double Room, Balcony, Ocean View (ADA)

Junior Double Room, Balcony, Ocean View (ADA)

Junior Double Room, Balcony, Ocean View (ADA)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View (ADA)

Room, 1 King Bed, Balcony, Ocean View (ADA)

Room, 1 King Bed, Balcony, Ocean View (ADA)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Leahi)

Grand Suite, 1 Bedroom, Ocean View (Leahi) | Terrace/patio

Grand Suite, 1 Bedroom, Ocean View (Leahi)

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Mobility Accessible, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, Mobility Accessible, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible, Balcony (Diamond Head View)

Room, Mobility Accessible, Balcony (Diamond Head View)

Room, Mobility Accessible, Balcony (Diamond Head View)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Mobility Accessible, Ocean View

Studio, Mobility Accessible, Ocean View

Studio, Mobility Accessible, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Honolulu

With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 3 minutes by foot from Waikiki Beach. .This hotel is 0.7 mi (1.1 km) from International Market Place and 0.7 mi (1.1 km) from Kaimana Beach.

What's nearby

  • Honolulu Zoo - 2 min walk - 0.2 km
  • Waikiki Beach - 2 min walk - 0.2 km
  • Kuhio Beach - 2 min walk - 0.2 km
  • International Market Place - 10 min walk - 0.9 km
  • Royal Hawaiian Center - 15 min walk - 1.3 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪Lulu's Surf Club - ‬2 min walk
  • ‪Deck. - ‬1 min walk
  • ‪Kai Coffee - ‬7 min walk
  • ‪Denny's - ‬2 min walk
  • ‪M.A.C. 24/7 - ‬6 min walk

About this property

Queen Kapiolani Hotel

Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Honolulu hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 315 guestrooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features concierge services, gift shops/newsstands, and a ballroom.
Stop by the hotel's restaurant, DECK. Bar & Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DECK. Bar & Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 59.36 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 62.83 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 27 for adults and USD 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DECK. Bar & Grille

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • In a regional park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 300 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 59.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

The listed mandatory service fee covers porterage fees, applied only to bookings of 8 or more rooms.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Fee for in-room wireless internet: USD 59.36 per night (rates may vary)
  • Valet parking fee: USD 62.83 per day (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-956-5824-01
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GET:156-767-1808-01 TAT:156-767-1808-01 TMK:260270180000

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Queen Kapiolani Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 88 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Tara

Overall sub standard rooms, cheap linens/towels, dirty windows. Good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Queen Kapiolani was a wonderful place to stay, with fun and ever-helpful staff, especially front desk and housekeeping. Terrific unobstructed views of Diamond Head across the park, and of the ocean a block away. We loved our little balcony and used it often. Lobby coffee shop is on point; the Deck restaurant/bar has the view but we found it otherwise unremarkable. There can be an unexpected amount of urban noise from time to time. Parking is expensive but Uber/Lyft was easy to use here. Neighboring hotel has a car rental desk for a longer day drive. All in all, good value, comfy room, nice shower with eco-friendly amenities, awesome location and terrific ambience.
Stayed 7 nights in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Staff were very courteous. The hotel itself is a little rough around the edges, but it’s serviceable. The location is great—though not on the beach, it is a short walk to a lovely part of Waikiki beach.
Stayed 2 nights in Jan 2026

10/10 Excellent

Oscar

Stayed 3 nights in Jan 2026

6/10 Okay

Jennifer

Stayed 8 nights in Jan 2026

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Here’s a polished version that clearly conveys disappointment while staying factual and credible: ⸻ The location is the only redeeming quality of this hotel. It’s close to the zoo and the beach and offers a great view. Unfortunately, that’s where the positives end. The room was very disappointing. The king bed was completely lopsided and extremely uncomfortable. I brought this to the attention of the front desk, but the staff member simply looked at me and took no action whatsoever. The overall energy among most of the staff felt flat and disengaged. This was especially noticeable at the coffee bar, where my coffee was barely warm and the barista seemed uninterested when I mentioned it. Later, when I went to the restaurant for dinner, I was told I needed a reservation for one person—even though the restaurant was half empty. It felt unnecessarily rigid and unwelcoming. I will not stay here again or recommend this hotel, especially when there are plenty of other first-class hotels that actually deliver first-class service.
Stayed 7 nights in Jan 2026

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
The location was most important to me & this location has saved me so much time driving to and from UH & my daughter’s house! Also, I’m kind of pickY & this hotel is absolutely beautiful & perfect! Rates - really fair, common areas - lots of beautifully furnished spaces, gorgeous pool level open air restaurant, pool - gorgeous & has comfortable high end cushioned loungers, staff - so accommodating & lovely, rooms - beautiful! Highly recommend the Diamond Head view!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was eager to help at all times. Excellent options at the restaurant. All in all a very enjoyable stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jean

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Carmen

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

Jordan Elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had severeal unexpected, hidden fees that came up and almost doubled the total cost of our stay. For example, this hotel requires a $50 per day hotel resort fee be paid for each day of the stay. In addition, the valet fee is $60 per day and there are no other options for parking nearby besides a metered lot that only takes 2-3 hours of money at a time. Lastly, we had some time before our checkout and asked if they were able to watch our luggage in the meantime, and they even charge $2 per suitcase for that. Just a lot of fees to take advantage of travelers who come a long way with limited or no other options. We had booked the room for 4 adults to stay in but our first night we only had 2 towels, and most nights for the rest of our stay we were not given towels and wash cloths for 4 people, leaving one person without clean towels. Lastly, about an hour before we checked out we had a "maintenance man" walk into our room while multiple adults were in various states of undress and verbally/loudly telling them not to. When we brought up the concern to the front desk they did not seem to care. If that was necessary for him to enter our room he could have waited 60 minutes for us to vacate the room or the hotel could have communicated and gotten confirmation that we knew someone would be entering our room. Staying here just added more stress and financial strain than was ever necessary.
Stayed 7 nights in Dec 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities
We loved this hotel!!!! We are locals who did a stay cay. I would have given it a 5/5 but the water pressure was bad. For the price you can't beat it! We had a premier ocean view room. Yes, it's a tad small but this is an older property so that is to be expected. The customer service was excellent!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tristan Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were amazing!
Stayed 4 nights in Jan 2026

2/10 Terrible

Josh

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Upon check-in, the room was visibly unclean with hair in the bed linens, on the couch, and in the bathroom sink. We did not stay in the room and secured accommodations elsewhere immediately. This was a failure to provide a habitable room at check-in. Since I booked through Expedia, I was unable to secure an immediate refund.
Stayed 5 nights in Jan 2026

2/10 Terrible

Mariah Joy

Disliked: Cleanliness, property conditions & facilities
Room was dirty, extremely loud we experienced 2 weddings/receptions in our 1 week stay that lasted until 12am. Also for 4 days straight they were testing their fire alarm system that consisted of random men coming into our room at 8 am AND a speaker that would randomly go off like a walky talky at all random times. Staff was not warm or inviting felt like inconvenience if I asked anything.
Stayed 8 nights in Jan 2026

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
The whole experience was phenomenal! The desk staff greeted us and welcomed us in an excellent customer service demeanor, and professionalism! Oh our room was breathtaking. It was clean and worked every penny that we paid. I was overwhelmed and it was my birthday so it was an especially celebratory and applicable for the occasion I will definitely be back. Can’t wait to return.!
Stayed 2 nights in Jan 2026

10/10 Excellent

Roxane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and with walking distance to beach.
Stayed 5 nights in Jan 2026

8/10 Good

Bella

Stayed 5 nights in Dec 2025

10/10 Excellent

jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel we stayed at (but no fan in bathroom, and I could smell smoke on our balcony)
Stayed 2 nights in Jan 2026

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a dump. I paid for an ocean view room and got a view of Diamond Head. The hotel made no adjustment in the cost. They said it was because this reservation was through a third party, Expedia. Will not recommend this place to anyone.
Stayed 1 night in Jan 2026

10/10 Excellent

Felice

Travelled with family
Liked: Cleanliness, amenities
Yes
Stayed 5 nights in Jan 2026

10/10 Excellent

Loren

Stayed 5 nights in Jan 2026