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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property

Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Breakfast, lunch and dinner served
Property video
Serves lunch, dinner and happy hour
Outdoor spa tub
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Ripon Road, Harrogate, England, HG1 2HU
  • Place, Royal Hall
    ‪5 min walk‬
  • Place, Harrogate Convention Centre
    ‪5 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel cot

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | Minibar

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds

Superior King Room, 2 Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 King Beds

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About the area

Harrogate

A stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa places you in the heart of Harrogate, within a 5-minute walk of Royal Hall and Harrogate Ringway. .This spa hotel is 12.2 mi (19.6 km) from Yorkshire Dales National Park and 0.3 mi (0.4 km) from Turkish Baths and Health Spa.

What's nearby

  • Royal Hall - 5 min walk - 0.4 km
  • Harrogate Convention Centre - 5 min walk - 0.4 km
  • Mercer Art Gallery - 6 min walk - 0.5 km
  • Turkish Baths and Health Spa - 7 min walk - 0.7 km
  • Harrogate Theatre - 8 min walk - 0.7 km

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬5 min walk
  • ‪Christies - ‬6 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Ice Scoop Gelato - ‬5 min walk
  • ‪Cattlemen's Grill - ‬7 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Victorian hotel with a full-service spa and a health club
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Harrogate Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 184 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Carters, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harrogate? This hotel has 157 square feet (15 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Carters - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Frederick's - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Carters
  • Frederick's

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference centre (157 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1901
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 18 per night
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
From September 1st 2025,Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 4 PM to 6 PM.
Access to the poolside spa facilities and indoor pool is included for 60 minutes per person, per day of stay (subject to availability)
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a convent location
Stayed 1 night in Sep 2025

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tired Hotel and the room was very rundown but the staff including Katie on Reception and Shiela the Duty Manager really did try to resolve the room issues but were let down by maintenance and I assume Senior Management
Old plug socket
Just needs grouting
Dust
Dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Friendly staff, great amenities and the perfect location for shopping and restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice toom. Spa good. Liked the salt wall in the sauna.
Stayed 2 nights in Oct 2025

8/10 Good

Alexa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rooms were clean, the man on reception was very condescending however the lady who was checking in next to us was very sweet.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn't quite how we expected based on the picture provided at point of booking, but was ok. The bed was on the former side but reasonably comfortable, as we're the pillows. The spa facilities were excellent and and well maintained. Breakfast was also excellent and staff were well presented (if a little inexperienced, save for the Maitre D). Staff providing room service was very polite & delivered our room service exactly on the time requested. Overall, quite possibly our favourite UK hotel so far.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
very good all round
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Travelled with family
Disliked: Staff & service
The rooms were very hot with no air conditioning. Toilets near the bar were dirty and not maintained. Only one lift was working which was very small so long waits with luggage. We felt the majority of staff didn't really care except for reception team who were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Stayed 1 night in Sep 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice anniversary touches,outdoor hot tub closed

The only disappointing thing about the spa was that the outdoor hot tub wasn't open which we really wanted to use. Lovely touches for our anniversary so thankful for that.
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

"Upgraded" to a smaller room with black mould

Checked in and we were given a smaller room than we'd booked. When we asked if perhaps we had been given the wrong room, the receptionist tried to tell us we actually had an upgrade. Windows barely opened and were thick with black mould. A housekeeping team member came to clean but only brought glass cleaner which doesn't kill mould. Here are pics of the windows AFTER housekeeping cleaned. We were eventually given our original booking after two requests & even had to take the photographs of mould down to reception to be believed. Not a great beginning to our stay by any means.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and spa facilities Spent a lovely two days with my granddaughter.
Stayed 2 nights in Aug 2025

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Break at Harrogate

Nice break. Excellent and very courteous service. No issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Spa facilities were great
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Stayed 1 night in Sep 2025

8/10 Good

Jackie

Stayed 1 night in Sep 2025

10/10 Excellent

Joela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gareth

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was comfy,shower was dirty with black mould.On the Saturday it was very noisy with a wedding,and didnt use the bar because it was so busy with a wedding.
Stayed 2 nights in Sep 2025