York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)
Front of property
Bar (on property)
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • University of York
    ‪17 min walk‬
  • York Racecourse
    ‪5 min drive‬
  • York Minster
    ‪6 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

York

With a stay at York Pavilion Hotel, Sure Hotel Collection by Best Western, you'll be centrally located in York, within a 5-minute drive of York City Walls and University of York. .This boutique hotel is 2.5 mi (4 km) from York Minster and 1.9 mi (3.1 km) from Jorvik Viking Centre.

What's nearby

  • University of York - 17 min walk - 1.5 km
  • Shambles - 4 min drive - 3.0 km
  • York City Walls - 4 min drive - 3.0 km
  • York Racecourse - 5 min drive - 4.7 km
  • York Minster - 6 min drive - 4.0 km

Getting around

  • York (QQY-York Train Station) - 10 min drive
  • Leeds (LBA-Leeds Bradford) - 51 min drive

Restaurants

  • ‪The Courtyard - ‬4 min drive
  • ‪200 Degrees Coffee Shop - ‬5 min drive
  • ‪Fulford Arms - ‬16 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪The Lighthorseman - ‬2 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Georgian hotel with a restaurant and a bar
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Georgian hotel include concierge services, wedding services, and a communal living room.
You can enjoy a meal at Langton's Brasserie serving the guests of York Pavilion Hotel, Sure Hotel Collection by Best Western, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in York? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily.
Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Restaurants on site

  • Langton's Brasserie

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 😍 as always......
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

RENEE

Travelled with family
Liked: Staff & service
Could do with an update.Dining floors needed a good clean- glass around on the floor from the night before
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Beth

Liked: Staff & service
Expedia rate offers very good value for money. Hot water, clean towels, lovely breakfast team.
Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay, real review

I stayed at the Pavilion 21.02.25 room 42. Lovely room, quiet, bed was very comfy. Room and bathroom clean, room carpet a little bit tired, but had been cleaned. Room and breakfast value for money. Full English breakfast was good, staff attentive when needed. Be aware of the parking charge, dont think this is mentioned in the booking. 15 Pounds to park overnight. York is expensive for parking anyway. Hotel and stay was great, im usually one to moan and pull my face. But i have to say, it was all good, thank you staff at the Pavillion. If i was to return to York, id definitely consider staying with you again.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daphne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Beatrice

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing visit this time.

Stayed at this hotel previously & had no issues. This last visit however we arrived to find the car park charge had increased to £15 per night, we asked about a discount as we were staying for 2nights, but the receptionist said no! Best Western was advertising on the radio as we drove to York saying they were giving free breakfast to guests, same receptionist said no when I asked & said you had to book direct with BW. Our room, 27, was small & dingy, the window frames were filthy. Sunday morning we woke to no heating, freezing cold, tried to ring reception but the phone wasn't connected. Sent a message & a lovely lady brought 2 heaters. Check out the receptionist didn't say had we had a good stay or anything, we gave her the questionnaire which was left in the room but she didn't bother looking at it. Also this hotel does not have any designated Disabled Bays in the car park
Stayed 2 nights in Feb 2025

4/10 Poor

Richard

Liked: Room comfort
Disliked: Cleanliness, staff & service

Just a bit rough around the edges

Stayed 2 nights in Jan 2025

8/10 Good

Darren

Stayed 4 nights in Feb 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The staff were very professional and helpful. The hotel was really well kept and felt like I'd gotten a proper bargain for the room. Breakfast was lovely with it being both table service and a buffet. we absolutely want to stay again, we only stayed one night so wish to stay longer to enjoy it more!
Stayed 1 night in Feb 2025

8/10 Good

C J

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Pavillion

Staff very helpful and friendly. Breakfast very disappointing. The price of the drinks is very expensive.
Stayed 1 night in Feb 2025

8/10 Good

Yesmina

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant lovely breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 2 .2 mile from city centre warm clean vintage style dining room staff very polite as was bar staff paid £30 parking 2 nights went in vip hotel per my blue light card nothing vip given As nothing available per reception staff when booking in on Friday room was cleaned and towels changed while there so overall fine
Stayed 2 nights in Jan 2025

10/10 Excellent

Hans Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Stayed 1 night in Feb 2025