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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Lunch and dinner served, British cuisine
Front of property
Champagne bar
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Place, Sheffield Town Hall
    ‪1 min walk‬
  • Place, Sheffield Hallam University
    ‪2 min walk‬
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

City view

Privilege, Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Room amenity

Privilege, Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(89 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room

Privilege, Room

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Sheffield

With a stay at Mercure Sheffield St Paul's Hotel & Spa, you'll be centrally located in Sheffield, steps from Sheffield Winter Garden and Millennium Gallery. .This spa hotel is 0.1 mi (0.2 km) from Sheffield Town Hall and 0.2 mi (0.2 km) from Peace Gardens.

What's nearby

  • Sheffield Town Hall - 1 min walk - 0.2 km
  • Crucible Theatre - 1 min walk - 0.2 km
  • Sheffield Hallam University - 2 min walk - 0.2 km
  • Sheffield City Hall - 3 min walk - 0.3 km
  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪Caffè Nero - ‬1 min walk
  • ‪The Fargate - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪The Bessemer - ‬3 min walk
  • ‪Marmadukes - ‬1 min walk

About this property

Mercure Sheffield St Paul's Hotel & Spa

Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Yard at St. Pauls, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Denise

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were really friendly, and Hotel was relevantly clean. However, rooms are very tired and in need of some light renovations. the card key had to activate the toilet kept running all night and the carpets done with a good clean could’ve done some decent pillows as well. I would say this hotel is.2 star
Stayed 3 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, room comfort
Room needed a bit of TLC and air conditioning did not work on first night but sorted on second night when reported. Had to get room keys re programmed several times. Very friendly and attentive reception staff who could not do enough for you.
Stayed 2 nights in Dec 2025

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
The room was excellent and the hotel was really lovely but the breakfast was not great - not much variety of fruit and not very tasty , there were only croissants no other pastries and the croissants were so overcooked they were in edible! The coffee in the machine was awful!! I love fresh coffee and it was not nice at all! I’ve stayed in many hotels and had much better breakfasts for that price! We chose this hotel because of the location and for the spa facilities and we felt the pool area needed some attention- wasn’t very clean and there was a funny smell in there , there were used towels all over the place and generally it was all a bit of a mess and grubby down there! Definitely didn’t want to take my flip flops off! I really think a few simple improvements could really help to make the pool area a nicer place and I this information can be relayed to your staff .
Stayed 1 night in Nov 2025

8/10 Good

Shirley

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities
Yes, very much so.
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities, room comfort
My room on the first floor was very noisy from what sounded like a generator. The beds are two singles pushed together old and springy. The kettle in the room did not work. The ground floor has a lovely modern feel but the rooms are dated and tired.
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Great stay TV not working in one out rooms
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Faraz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious rooms
Stayed 3 nights in Nov 2025

6/10 Okay

NICOLA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Been staying here since 2014, it’s getting tiered. Terrible mattress, could feel the springs. Won’t be staying again after all these years.
Stayed 1 night in Oct 2025

4/10 Poor

Gilluan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean , but there was only one mirror in the bathroom which made it difficult to dry or straighten your hair without a mirror near a plug socket. The bed was supposed to be a king size bed but in actual fact it was two beds pushed together which made the middle of the bed very uncomfortable because there was a big ridge right down the middle of the bed .I also thought the room was cold, especially throughout the night.For the money paid for the room £166 I’ve had much better. I did mention this to reception staff she couldn’t make things any better she could just say sorry.
Stayed 1 night in Nov 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities
The staff were great. Everyone we encountered were helpful, polite. There was a convention going on so it was busy but staff were really organised and good with everybody. We were on the 5th floor, great room. Breakfast could have been slightly better in terms of the continental…..plus no small cups for espressos. The room as mentioned was spacious but. There was a lack of light above the dressing table, that was my only criticism. Loved the spa facilities and the general area. Would love to stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning suite and staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2025

6/10 Okay

Jayne

Travelled with group
Liked: Staff & service
The staff were friendly and helpful. The room was clean, but the room was too warm and the aircon was not working. We were supplied fans for the room but this only moved the hot air around. Horrible nights sleep
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is a bit tired and doesn't live up to the Mercure brand or the price
Stayed 2 nights in Oct 2025

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room and staff all very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Great city centre location, well appointed and upmarket feel to the hotel, spa and pool facilities are excellent. Room spacious and well presented.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Staff
Stayed 3 nights in Oct 2025

6/10 Okay

Chris

Liked: Staff & service
Stayed at this hotel 20 times in the last 15 years. Needs some money spending on it. First time I can say the mattress was below standard. Bathroom looking a bit sad. Indeed first we may look elsewhere next time we make our regular Sheffield trips.
Stayed 2 nights in Oct 2025

6/10 Okay

barbara

Disliked: Property conditions & facilities
Good location but some issues, long wait to check in as only one member of staff available, unpleasant smell in bathroom and the fridge in my room wasn't working Stayed in this hotel a couple of times before but disappointing this time
Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

Travelled with family
Room ok. Had everything we needed in it. Our second night was so noisy. The extractor fan was so noisy and kids were running up and down the corridor banging on peoples doors so didn’t have much sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge room, very well placed for theatres and restaurants
Stayed 1 night in Oct 2025