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The Burlington Hotel

3.0 star property

Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
View from property
Beach/ocean view
Beach
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
Grand Parade, Eastbourne, England, BN21 3YN
  • Eastbourne Pier
    ‪1 min walk‬
  • Eastbourne Beach
    ‪1 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪12 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(30 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.8 out of 10
Good
(51 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Basic Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.4 out of 5, (1005)
The price is AU$113
for 1 room
includes taxes & fees
25 Aug - 26 Aug
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About the area

Eastbourne

With a stay at The Burlington Hotel in Eastbourne (Eastbourne City Centre), you'll be within a 5-minute drive of South Downs National Park and Eastbourne Beach. .This hotel is 0.1 mi (0.1 km) from Eastbourne Pier and 0.4 mi (0.6 km) from Eastbourne Heritage Centre.

What's nearby

  • Eastbourne Pier - 1 min walk - 0.2 km
  • Eastbourne Beach - 1 min walk - 0.2 km
  • Eastbourne Bandstand - 4 min walk - 0.4 km
  • Devonshire Park Lawn Tennis Club - 12 min walk - 1.0 km
  • Congress Theatre - 12 min walk - 1.0 km

Getting around

  • Eastbourne Station - 11 min walk

Restaurants

  • ‪To the Rise Bakery - ‬2 min walk
  • ‪The Chippy on the Pier - ‬8 min walk
  • ‪Cafe Nikoletta - ‬3 min walk
  • ‪Qualisea Fish Restaurant - ‬3 min walk
  • ‪Cafe Express - ‬7 min walk

About this property

The Burlington Hotel

Hotel in Eastbourne with a 24-hour front desk and a restaurant
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 159 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
You can enjoy a meal at the restaurant serving the guests of The Burlington Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Burlington Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 462 out of 1280 reviews
Rating 8 - Good. 388 out of 1280 reviews
Rating 6 - Okay. 214 out of 1280 reviews
Rating 4 - Poor. 126 out of 1280 reviews
Rating 2 - Terrible. 90 out of 1280 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buyer Beware

I made the reservation from the website of a nice picture of a sea view room which was spacious and modern and updated. The room I got which did have a sea view, was dilapidated, cramped, and bacteria of different kinds growing in the shower and ceiling and on the windows. There were two cramped chairs without a table in front of the window. The shower was broken and leaked and didn't stand upright. The drain was clogged in the shower and backed up. The room wasn't sound proof and the neighbours were not respecting quiet hours after 1130 pm and had a party in their room until 4am. I couldn't sleep. The pictures of the rooms on the website do not match the rooms at all. Buyer Beware of False Advertising. Caveat Emptor!
Stayed 2 nights in May 2025

4/10 Poor

Louise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay could only be described as a Fawlty Towers episode! As a disabled customer I found it extremely hard to get around the hotel. In and out the hotel was by steps and later found a door via the restaurant which had an awkward bumpy slope . Ladies Toilets down stairs. No accesible toilet on ground floor. Only two lifts for entire hotel which were slow. One lift you could just about fit in two people. They were filthy. The entire place is so run down. The ceilings are peeling. Mould in my bathroom. I had to walk up hill to get to my en-suite, which had black mould. The shower was awful. No toilet roll holder, toilet rolls just left on cistern. Doors to room were filthy. Beds very uncomfortable. The corridors creaked and there were holes in the floor, and corridor doors filthy. Breakfast was ok, staff were helpful and friendly. To be honest, the staff were the only nice thing about the stay. Definitely not somewhere I will be returning to.
Stayed 1 night in May 2025

8/10 Good

Mitesh

Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Burlington

Nice room, good breakfast, car park convenient, friendly staff
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Staff & service, amenities
The hotel was very good value for money, lovely rooms but needs cleaning properly
Stayed 1 night in May 2025

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at the Burlington, highly recommend a sea view room and book the breakfast
Stayed 1 night in May 2025

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and homely

Burlington hotel is a clean and comfy hotel. The staff helpful and friendly. Is convenient for theatres and shops. Have stayed here many times its like coming home.
Stayed 1 night in May 2025

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, Staff very helpful, however in need of some updating.
Stayed 2 nights in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

Needs an upgrade and clean

Stayed for a 3 night break to see family . Bedding was clean and carpet was clean . few little issues the bathroom on first impressions was a little bit grubby. On closer inspection was dirty . lots of mould and mildew on the handrail to get in and out of the bath ,taps and round edges of bath lots of mould and mildew. Basin had a crack in it and the plug didnt keep water from staying in the sink. Reception staff very polite and welcoming. Cleaning staff need to move away from the front of the entrance when smoking as on entering the hotel the smell of cigarettes was over powering and when we were waiting for a taxi to go out staff were sat on the steps with a mop bucket and smoking . preventing guests entering the hotel also the smell is lingering . Lots of open space in the hotel but needs a big deep clean and upgrade. Good location for the pier . Did not eat there so cant comment on the food .
Stayed 3 nights in May 2025

8/10 Good

Julie

Travelled with group
Liked: Staff & service, room comfort

Friends get away

Very enjoyable stay, staff excellent and helpful. Entertainment very good. Food was very good .
Stayed 4 nights in May 2025

8/10 Good

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
I loved the view of the sea and pier. The staff and especially the barman are friendly and nice. The entertainment is very good. Everyone seems friendly.
Stayed 2 nights in May 2025

4/10 Poor

martin

Room was in need of critical attention to the decoration and shower tray had not seen a drop of bleach in months. Black mould around the shower tray, shower drain was full of mouldy hair and stank. I shall not be staying there again
Stayed 1 night in May 2025

6/10 Okay

Andree

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location but the hotel is very dated. The windows are hard to close because these are very old and the floors in the bedroom & bathroom are uneven. The hotel is noisy because of its age, there is very little insulation.
Stayed 3 nights in May 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always this hotel ticks all our boxes :) Well done especially the very helpful receptionist who checked me in
Stayed 1 night in Apr 2025

8/10 Good

Carmen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for a 1 night stay
Stayed 1 night in May 2025

6/10 Okay

Berrie

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, amenities
Hotel and staff lovely hotel a bit outdated and around back seagulls have been in bin
Stayed 2 nights in May 2025

8/10 Good

Eteri

Stayed 2 nights in May 2025

2/10 Terrible

Steven

Disliked: Property conditions & facilities
The hotel look nothing like the picture and very dirty but the location is good
Stayed 2 nights in May 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service
Building is tired, especially the lifts, one of the two is exceptionally small.
Stayed 1 night in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort

Do not book their standard rooms

I booked a standard room for me and my husband but when we got there the room was very disappointing with one window quite high up that you cannot look outside and it was right at the back. There was also a big gap between the bed and the headboard as it was where their plugs were! So I asked to be transferred to a room with seaview with an extra £50. The room where we transferred was amazing with seaview, very clean, spacious and comfy. The whole hotel was old and needs renovating but they are doing their best to keep it clean. Breakfast was a standard buffet, on our first morning the staff were lovely but on our second morning there was one female staff who would only choose who to greet, not friendly at all to people like us, coloured people. The young lady at the reception was brilliant though, very friendly and warm(you should employ more people like her). She went the extra mile by letting me choose between 2 rooms where I want to be transferred to. She’s amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Stayed 4 nights in Apr 2025

4/10 Poor

Florence Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities
It was awful. We paid for a superior room with sea view. We got the sea view! The rubbish bins weren't emptied the only thing done to our room was to fill.up.the beverages. The shower was filthy certainly not useable. Breakfast was ok evening menu was restricted (I suffer with a hyatus heria so there are things I cannot eat.) We have used the Burlington Hotel for many years but it had deteriorated to an unacceptable level.
Stayed 2 nights in Apr 2025