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DoubleTree by Hilton York

4.0 star property

Photo gallery for DoubleTree by Hilton York

Exterior
Coffee shop
Café
Reception
Junior Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View map
St Maurices Road, York, England, YO31 7JA
  • Place, York St. John University
    ‪3 min walk‬
  • Place, York Minster
    ‪7 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

Room, 1 Double Bed (Cosy Room)

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2

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Exterior
Novotel York Centre
Fishergate
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,011 reviews
The price is AU$135
includes taxes & fees
31 May - 1 June
Novotel York Centre

About the area

York

With a stay at DoubleTree by Hilton York, you'll be centrally located in York, within a 10-minute walk of Shambles and York Minster. .This hotel is 1 mi (1.6 km) from Jorvik Viking Centre and 1 mi (1.7 km) from York Dungeon.

What's nearby

  • York St. John University - 3 min walk - 0.3 km
  • York Minster - 7 min walk - 0.7 km
  • Shambles - 7 min walk - 0.7 km
  • Jorvik Viking Centre - 12 min walk - 1.0 km
  • York Dungeon - 13 min walk - 1.2 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪The Last Drop Inn - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪The Old White Swan - ‬5 min walk
  • ‪The Cross Keys - ‬3 min walk

About this property

DoubleTree by Hilton York

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 143 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 for adults and GBP 8.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York

Monkbar York

Monkbar

Hotel Monkbar

DoubleTree by Hilton York York

DoubleTree by Hilton York Hotel

DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1010 reviews
Rating 8 - Good. 291 out of 1010 reviews
Rating 6 - Okay. 157 out of 1010 reviews
Rating 4 - Poor. 117 out of 1010 reviews
Rating 2 - Terrible. 61 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service, amenities
Room stank, dirty carpets, lipstick on tea mugs, mouldy bathroom,window didnt open, aircon didnt work, couldnt get hold of staff to assist.. booked on the back of the Hilton reputation, last time for me.
Stayed 1 night in Feb 2026

2/10 Terrible

Joel

Room 28, no heating and portable
Stayed 1 night in Feb 2026

6/10 Okay

Alan

Our first room was being redecorated our second room the heating would not work and it was freezing then our third room we was miss directed to nice staff but very poor check in
Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very very helpful, couldn’t fault the room.
Stayed 4 nights in Feb 2026

8/10 Good

Jon

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at hotel were amazing . Room was very spacious and clean.. Breakfast was very nice. Hotel is in a great location for exploring York. Would highly recommend this hotel.
Stayed 1 night in Feb 2026

2/10 Terrible

Andrew

The room (130) is simply too noisy to sleep in at night and I don't think you should make it available to guests without sorting out the sound proofing. We could hear everything outside the window. Cars waiting at traffic lights, bikes revving, people playing music, sirens. It fell well. below the standard I would expect of a DoubleTree or even a Travelodge for that matter
Stayed 1 night in Jan 2026

8/10 Good

Howard

Liked: Cleanliness, staff & service
room was nice. only issues were having to find everything, towels would have been better in the bathroom rather than in a wardrobe and the same for the kettle. Also for a premium room a coffee pod machine would have been nice rather than instant nescafé, some coffee bags as a minimum. Air con had to be turned off as blew in face at night , positioning of this unit could have been better. parking steep at £25 a night
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean & spacious room. Good location. Friendly staff. Parking was expensive though (but then seems to be the norm in York).
Stayed 1 night in Jan 2026

6/10 Okay

Jess

Travelled with partner
Liked: Amenities
Room was very dark, ok for one night but wouldn’t have wanted to stay any longer. Great location but needed better lighting and a new carpet
Stayed 1 night in Dec 2025

4/10 Poor

Daniah

Liked: Staff & service
Disliked: Amenities
The room temperature was all over the place. The lights didn’t work and it was super dark. Room was tiny, stayed in premier inns and travelodges that were bigger and brighter. Sink was so tiny all the water splashes straight out.
Stayed 1 night in Jan 2026

4/10 Poor

David

Disliked: Cleanliness, amenities
The room was neglected and cleanliness wasn’t great. We were first given a room that someone had already checked into. There was a very strong smell of dog in our room. The parking was a nightmare. Parking was offsite, in a public car park. Where we parked with our car loaded with suitcases.That evening we noticed there were cars parked in the loading parks and EV charging parks. When we enquired why we couldn’t park there, one staff member said it’s not allowed, and the guests in the parking will be fined. A different member of staff said the hotel has a policy that if the parks are empty after 8pm guests may park there.
Stayed 1 night in Jan 2026

4/10 Poor

Kirsty

Disliked: Cleanliness, staff & service, amenities
- wonky shelf led to glass breaking in bathroom sink - no phone to call for clean up - went to reception and no one was able to clean up (another room was offered but we were settled, unpacked and getting ready for a night out in York. - phone wasn't put in room when notified - therefore couldn't call for a bath mat or room service later - leaky shower curtain frame - mold in bathroom. Rusty metal around bathroom appliances (mirror etc). - but lovely big and comfortable room apart from those issues 😉
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Very helpful receptionist nothing was too much trouble the same applies to the restaurant staff & theaid who came to clean our room
Stayed 2 nights in Jan 2026

6/10 Okay

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel dated for a 4 star radiator not working and toilet roll holder hanging off the wall
Stayed 2 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff very helpful, loo roll holder needs fixing!
Stayed 1 night in Jan 2026

4/10 Poor

Ashley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Cant knock the staff i actually feel so sorry for them how they must deal with abuse daily when its not there fault. Double tree by the hilton needs to put money into the place, as there was no heating working in the rooms rubish and beer bottles left outside our door on arivel even tho room was ready for us. Stains all over carpet. Plug in heater to compensate for no heating which when gets hot turns off so at end of nov wen it was -2 didnt help whatsoever. Shame really as staff were lovely. All got resoveled in the end and got dealt with brilliantly by expedia would i stay again? Yes if they put money in to the hotel as its not worth what we paid but location is amazing
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
It would be good if the hotel was advertised as being positioned in the side of a busy road. We had a room right in the roadside and didn’t get a wink of sleep all night. Also our room was very cold. There was a small plug in heater which we put on as soon as we got in room but this didn’t make much difference for the small amount of time we were there. The room itself was clean, staff were friendly and breakfast was excellent value for money
Stayed 1 night in Jan 2026

4/10 Poor

Gayle

Stayed 1 night in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Jan 2026

8/10 Good

Hema

Liked: Cleanliness, staff & service, amenities
The room was lovely, good size family room. The reception staff were very friendly. Would be good if you coould provide a complimentary water bottle.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms very tired, breakfast was cold and had been stood for a while.
Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025