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Novotel Southampton

4.0 star property

Photo gallery for Novotel Southampton

Bar (on property)
Bar (on property)
Superior Room, 1 Queen Bed with Sofa bed
Bar (on property)
Dock

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪9 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(70 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(18 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Leonardo Hotel Southampton
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,206 reviews
The price is AU$130
includes taxes & fees
26 Oct - 27 Oct
Leonardo Hotel Southampton

About the area

Southampton

A stay at Novotel Southampton places you in the heart of Southampton, within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre. .This hotel is 5.7 mi (9.1 km) from New Forest National Park and 8.9 mi (14.3 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪Costa Coffee - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy international cuisine at Elements, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Southampton? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Reviews

Novotel Southampton Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 1018 reviews
Rating 8 - Good. 314 out of 1018 reviews
Rating 6 - Okay. 162 out of 1018 reviews
Rating 4 - Poor. 74 out of 1018 reviews
Rating 2 - Terrible. 60 out of 1018 reviews

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
the Hotel suited our purposes it was very basic.
Stayed 5 nights in Jul 2025

6/10 Okay

Denise

It was really warm and the fans provided did not keep it cool enough. Everything else was very good…
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Would def stay again. Note that there is no AC in this hotel. They do provide a fan but it was quite warm even with. Kudos for doing their best given the heat. Stayed here for one night prior to cruising — can walk to cruise ship from hotel no problem. Lots of things to in the area. Very close to Southampton central station as well.
Stayed 1 night in Jul 2025

2/10 Terrible

David, Watsonville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would not stay here. The hotel does not have air conditioning and they advertised a pool but i did not find one. They first said no pool thèn they said under maintenance. The temperature in London over 90F and no AC expedia did not show no ÀC.
Stayed 2 nights in Jul 2025

6/10 Okay

Nural

Liked: Cleanliness, staff & service
Hotel rooms need modernising
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good but could do with a refurb

A bit tired. Shame pool out of use. Service, staff and apart from one meal, food, all very good however
Stayed 4 nights in Jul 2025

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities Friendly staff Excellent breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walkable location from Southampton Central (5min). There’s a McDonalds across the parking lot that we had dinner and breakfast at. It was easy to book a cab for the cruise ship terminal on the self-service tablet in the lobby and the cab arrived within a few minutes. The location is outside the old part of the town so it’s not very scenic but was good for what we needed. There were three of us in the room and the pull out bed was bit squeaky with some springs sticking out. There is no AC and just a table fan so it was quite warm at night. Overall we would stay here again. The room isn’t fancy but serviceable and clean and we had no serious issues beyond being a bit warm at night.
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Stayed 1 night in Jun 2025

8/10 Good

Julie

Stayed 1 night in Jun 2025

8/10 Good

Mohammad

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 1 night in Jun 2025

4/10 Poor

Andy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Uma

Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Stayed 1 night in Jun 2025

6/10 Okay

Donalda

Travelled with family
Liked: Room comfort
We booked this hotel because it had a pool and spa are which were out of order the day we arrived.
Stayed 1 night in Jun 2025

4/10 Poor

trevor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First room given wasn’t ready, voucher given for one drink when two occupants staying. We had an executive room. Poor overall condition glad we didn’t get a standard. Wood chip wall paper 1980’s separate toilet to bathroom. Wedding on, constant vibrating/droning from above. Breakfast not the best, decor dated and threadbare Never again.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night before embarking on a cruise ship. Cathy the receptionist was extremely helpful when my husband discovered he had forgotten to print some documents he needed for parking at cruise terminal. We were upgraded as it was our Ruby Wedding Anniversary and as a real treat was greeted with a lovely dessert treat saying Happy Anniversary and drinks voucher. Whole experience was 10/10 and a big thank you to Cathy and staff again. You made us a very happy couple .
Stayed 1 night in Jun 2025

10/10 Excellent

bonnie

Stayed 1 night in Jun 2025

6/10 Okay

ad

Stayed 1 night in Jun 2025

8/10 Good

Martin

Stayed 1 night in Jun 2025

8/10 Good

Lindsay

Stayed 1 night in Jun 2025

8/10 Good

WEN

Travelled with partner
Liked: Cleanliness
walking distance to cruise terminal. The amenities are outdated
Stayed 1 night in May 2025

6/10 Okay

james

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating stuck in the 90s! Bathtub very high to get in and out of for showing. Sofa bed for 3rd person really uncomfortable, springs in ribs!
Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating, its's stuck in the 90s. Way Overpriced
Stayed 1 night in May 2025

10/10 Excellent

Dalia

Stayed 1 night in Jun 2025