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Sheraton Skyline Hotel London Heathrow

4.0 star property

Photo gallery for Sheraton Skyline Hotel London Heathrow

Property amenity
Exterior
Club Room, Club lounge access, Guest room, 1 Queen | Living area
Cocktail bar, poolside views, open daily
Cocktail bar, poolside views, open daily

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Bath Road (A4), Hayes, England, UB3 5BP
  • Place, Airport Bowl
    ‪5 min walk‬
  • Place, Cranford Countryside Park
    ‪19 min walk‬
  • Place, Harlington Sports Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min drive‬

Room options

View all photos for Club Room, Club lounge access, Guest room, 1 Queen

Premium bedding, minibar, in-room safe, desk

Club Room, Club lounge access, Guest room, 1 Queen

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(89 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.2 out of 10
Very good
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Hayes

With a stay at Sheraton Skyline Hotel London Heathrow in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. .This hotel is 11.5 mi (18.5 km) from Wembley Stadium and 11.9 mi (19.1 km) from LEGOLAND® Windsor.

What's nearby

  • Airport Bowl - 5 min walk - 0.4 km
  • Cranford Countryside Park - 19 min walk - 1.6 km
  • Harlington Sports Centre - 6 min drive - 2.7 km
  • Windsor Castle - 18 min drive - 16.8 km
  • LEGOLAND® Windsor - 21 min drive - 23.5 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 11 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Pret A Manger - ‬9 min drive
  • ‪LEON - ‬9 min drive
  • ‪Trunk Bar & Restaurant - ‬5 min walk
  • ‪Bijou Bar - ‬6 min walk

About this property

Sheraton Skyline Hotel London Heathrow

Sheraton Skyline Hotel London Heathrow offers 350 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features shopping on site, wedding services, and a television in a common area.
Enjoy Indian cuisine at Madhus Heathrow, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Hayes? This hotel has 18148 square feet (1686 square meters) of space consisting of a conference center and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Madhus Heathrow - This restaurant specializes in Indian cuisine and serves dinner only.
Sports Bar and Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Sky Bar - This poolside cocktail bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: GBP 17.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Madhus Heathrow
  • Sky Bar
  • Sports Bar and Grill
  • Starbucks

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,148 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (190 centimetre wide door)
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 12
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 12 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the amount of your stay as well as a deposit for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heathrow Skyline Sheraton
London Heathrow Sheraton Skyline
London Sheraton Skyline
Sheraton London Skyline
Sheraton Skyline Hotel London
Sheraton Skyline Hotel London Heathrow
Sheraton Skyline London
Sheraton Skyline London Heathrow
Skyline Hotel London Heathrow
Skyline Sheraton Heathrow London
Hayes Sheraton
Sheraton Hayes
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel Hayes

Sheraton Skyline Hotel London Heathrow Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 562 out of 1135 reviews
Rating 8 - Good. 255 out of 1135 reviews
Rating 6 - Okay. 168 out of 1135 reviews
Rating 4 - Poor. 80 out of 1135 reviews
Rating 2 - Terrible. 70 out of 1135 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Carey

Stayed 1 night in Dec 2025

8/10 Good

Kim

The room was clean and the staff courteous and polite.
Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff. The beautiful Lily in reception was extraordinary, her service and attention to details was outstanding. Thank you very much.
Stayed 1 night in Nov 2025

6/10 Okay

Megan

Business traveller
Disliked: Staff & service, property conditions & facilities
I would have expected a more up-to-date room. The front desk staff are pretty snotty, it's a Sheraton. No pet fee, but it's a shared ride to Heathrow at 10$. I was expecting something cleaner and not so out of date. No plugs by the bed. No usb ports the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Peni

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean comfy room with good range of channel. Fast WiFi, nice bathroom and quiet even though close to runway. Had food in the sports bar which was really good along with nice service from staff. Special mention for the guys booking me in (didn’t get his name but a Liverpool fan (boo)) who gave such a nice welcome that I was immediately as ease with being there. Well done to him.
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Please update the hallways and rooms! Just like the Marriott next door.its outdated! Add handles in the bathrooms for safety! Some of the bath tubs are very high up! No where to grab in case you are unstable. Also, maybe add an airport shuttle? Also the lady at the Starbucks, she seemed very stingy. I asked for a cup of water and she charged me for the cups. Also, they should have boxes ready in the dining room for people who order separate food and would like to bring food back to the room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Staff was great. Room was clean and ready for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and the staff were nice. Our room was clean and the bed was comfortable. Perfect after a long flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas, Warrandyte

Stayed 2 nights in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent breakfast. 10 minute shuttle to terminal 5.
Stayed 1 night in Nov 2025

8/10 Good

Venkata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are good easy access to airport. No hotel happy service to the hotel. Have to walk 5 mins from bus stop. Rooms look bit outdated but fine for early departures from LHR
Stayed 1 night in Nov 2025

10/10 Excellent

matthew

Stayed 1 night in Nov 2025

4/10 Poor

parveen

Travelled with family
Disliked: Amenities
Rooms are very old , carpet was old and dirty, closet door was broken, AC was not working, requested twice before they fixed, fire alarm at night 3 am, raining , cold, everyone was out in the parking lot , 15 mins later everyone was moved in the lobby, after 45 mins everything sorted out by staff and security. No apology at all from the staff. Will not recommend at all.
Stayed 2 nights in Oct 2025

8/10 Good

Herve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convient and affordable for overnight flight transfer.
Stayed 1 night in Nov 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service, amenities
I have stayed at the Sheraton many times. However, rather put out that the water system was broken therefore no water for us shower before a 24 flight
Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel does what it should, the only issue was lack of transportation - kind of important when choosing a hotel close to the airport.
Stayed 1 night in Nov 2025

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, staff & service
Really comfortable bed and although the room was dated very clean. Room exceptionally hot overnight and the thermostat was broken actually it was bare wires and we were left a letter in the room saying we could be disturbed due to maintenance early. Car park was £17 for overnight would of been cheaper to pay an extra nights parking at purple park.
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities
This is the second time that I have stayed at this hotel. The other one was a year ago, as I was there for an event. And nothing has improved. It is like going back to the 1970's with the dark furniture in the rooms. First of all, the TV in the room wouldn't switch on. Then, the air conditioning didn't work so, the room wouldn't cool down and there were no windows that could be opened. Furthermore, the room thermostat was damaged and the cover was missing. Fortunately, it is very low voltage. So, there was no risk of shock. Apart from the shock of it being missing. Upon making a complaint in the morning at checkout (I was only there for one night), I was greeted with a semblance of an apology. I recall that the last time that I stayed, the cover was missing from the thermostat in that room, too. It's simply not good enough.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Stayed 2 nights in Nov 2025

2/10 Terrible

Kellie

Business traveller
Disliked: Cleanliness, staff & service, amenities
Terrible check in , left waiting over an hour to get my room and wasn’t able to get my room before 8.30 pm as a solo female traveller this is not acceptable
Stayed 1 night in Nov 2025

4/10 Poor

Tracey

Stayed 1 night in Nov 2025

6/10 Okay

MST MUKTA

Stayed 9 nights in Nov 2025

10/10 Excellent

Louise

Stayed 1 night in Nov 2025