2/10 Terrible
Althia
Travelled with family
14 June 2025
Disliked: Property conditions & facilities
I had to complain about dark yellow water from bathroom taps. Our room located close to a lift. Guests using lifts all hours of the night. My elderly mother and myself, we hardly slept from the continuous loud noises from groups of people, but that lift was no use to us because we were on they called it "upper ground level" so we had to climb 18 steps each time as the lift there only went up to 2nd floor and not the level we were on. The other lift was out of service the whole time. The beds were rock hard, at night room was cold in evenings. The manager Timothy seemed annoyed we had to complain as he never even apologised once! We would not stay there again, even if it was free! Only a dark skin man in the dining area was one of the nicest people you could meet, so helpful considerate and always smiling and greeting customers. Unfortunately i forgot to get his name. Dont know how he works with the other cold hearted staff. Dont bother stressing yourselves and better still dont take your elderly relatives there! Nice view of the beach, thats it!
Althia
Stayed 3 nights in Jun 2025