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The Grand Hotel Birmingham

Property class: 4

Photo gallery for The Grand Hotel Birmingham

Restaurant
Restaurant
Reception
Bar (on property)
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Colmore Row, Birmingham, England, B3 2BS
  • Place, Birmingham Cathedral
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪6 min walk‬
  • Place, Broad Street
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

9.6 out of 10
Exceptional
(50 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Twin Room

9.6 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Accessible Double Room

Grand Accessible Double Room

Grand Accessible Double Room

8.2 out of 10
Very good
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Triple Family Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Triple Family Room

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Loft Double Room

Grand Loft Double Room

Grand Loft Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

A stay at The Grand Hotel Birmingham places you in the heart of Birmingham, within a 15-minute walk of Bullring & Grand Central and International Convention Centre. .This hotel is 0.5 mi (0.9 km) from Broad Street and 0.9 mi (1.5 km) from Utilita Arena Birmingham.

What's nearby

  • Birmingham Cathedral - 1 min walk - 0.0 km
  • Bullring & Grand Central - 6 min walk - 0.6 km
  • The Mailbox - 9 min walk - 0.8 km
  • Broad Street - 10 min walk - 0.9 km
  • International Convention Centre - 12 min walk - 1.0 km

Getting around

  • Birmingham Snow Hill Station - 2 min walk
  • Bull Street Station - 4 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Damascena - ‬2 min walk
  • ‪200 Degrees Coffee - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Wellington - ‬2 min walk
  • ‪Fumo - ‬2 min walk

About this property

The Grand Hotel Birmingham

The Grand Hotel Birmingham offers 185 air-conditioned accommodations with espresso makers and safes. 40-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 185 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 10 meeting rooms available for events.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Grand Hotel Birmingham has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1879
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 10521069

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Birmingham Birmingham
The Grand Hotel Birmingham Hotel
The Grand Hotel Birmingham Birmingham
The Grand Hotel Birmingham Hotel Birmingham

The Grand Hotel Birmingham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 888 out of 1170 reviews
Rating 8 - Good. 187 out of 1170 reviews
Rating 6 - Okay. 57 out of 1170 reviews
Rating 4 - Poor. 23 out of 1170 reviews
Rating 2 - Terrible. 15 out of 1170 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service
We were delighted with our stay. The room was large and everything was great quality. Breakfast was very good and all the staff we encountered were professional and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Nichole

Stayed 1 night in Oct 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our stay at the grand. Staff were really friendly and the hotel is beautiful. We stayed on New Year’s Eve and they had a jazz singer performing in madeleine’s bar downstairs which was lovely for drinks before we headed out. However, there were a couple of issues. The room was very cold and no matter what temperature we set the AC, it wasn’t heating up. There was also an issue with the key cards not working for rooms so we had to keep approaching hotel staff to be let into our room. Finally, we requested late checkout, which was accepted, but half an hour before we were meant to check out a member of staff knocked on our door to tell us we needed to check out. I explained that we had requested late checkout and he was very polite and apologised for the communication issue, but I was disappointed by the disorganisation nonetheless. Regardless of these issues, we still had a great time and would stay there again.
Stayed 1 night in Dec 2025

6/10 Okay

Sophie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Breakfasts was average, staff were lovey, no heating in the bathroom, tops broken off the toiletries. Great sized rooms and comfy beds though, with coffee machine and kettle.
Stayed 1 night in Jan 2026

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not have breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Jordan, London

Stayed 2 nights in Jan 2026

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Lovely stay. Staff were attentive. Room was spotlessly clean
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Ademide

Stayed 1 night in Dec 2025

10/10 Excellent

Riona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay in a fantastic central location. The staff were very friendly and welcoming, and the room was extremely clean. The penhaligons luxury soaps were a lovely added touch and really elevated the experience.
Stayed 2 nights in Dec 2025

6/10 Okay

Craig

Liked: Cleanliness
Yes but tv not working properly
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph, Birmingham

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, great service
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Liked: Cleanliness
Room was lovely and in a great location however the room was cold, after speaking with the staff on several occasions and them sending maintenence to the room this wasnt fixed. So a cold stay for us!
Stayed 2 nights in Dec 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness
The room is amazing . However the clumsy check in and terrible bar service in the evening let the stay down. The Bar was unwelcoming by the servers, we ordered our drink and went up stairs a very disappointing experience
Stayed 1 night in Dec 2025

8/10 Good

Ellen

I love this hotel
Stayed 1 night in Dec 2025

6/10 Okay

Kris, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice enough but consistently let itself down with poor service. Lack of response to communications. Complimentary drinks promised but never delivered. Taking over 30 minutes to bring coffee whilst serving those who came after. And the worst part, it was clear that staff really weren’t bothered by any of this. Neither the impending Christmas closure of the presence of a famous football team are mitigating factors for paying guests. This was three star service masquerading as something else.
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly beautiful building in a great location with period features, glamorous cabaret bar, all staff friendly and helpful. Amazingly efficient lifts! Only suggestion is that guests are advised that they should book for the Fri & Sat cabarets due to popularity. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel. Very central.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
We booked for in advance for a planned festive shopping trip to Birmingham and chose the Grand as it was in a great location and looked wonderful. We had hoped to start our evening with a few drinks in the beautiful bar before dinner. Sadly this was not possible as the hotel only allow guests to use the bar if they’ve made a reservation. We were not made aware of this at the time of booking or when we checked in! This was a big let down as we could see the bar had available seating later in the evening because people had reserved but not arrived. I think the hotel needs to rethink this policy as you are losing customers who would otherwise have spent in the hotel bar and enjoyed the full enjoyment of the hotel setting.
Stayed 1 night in Dec 2025

10/10 Excellent

W

Lovely room
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

KEITH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and courteous staff, one of two minor blemishes around the shower, but a very comfortable bed.
Stayed 1 night in Dec 2025