Leonardo Royal Hotel Birmingham

4.0 star property

Photo gallery for Leonardo Royal Hotel Birmingham

Bar (on property)
Property preview
Reception
Lobby sitting area
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
245 Broad Street, Birmingham, England, B1 2HQ
  • Place, International Convention Centre
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Place, The Mailbox
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

Superior King Room

9.0 out of 10
Wonderful
(34 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room

9.4 out of 10
Exceptional
(49 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(110 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Birmingham

Leonardo Royal Hotel Birmingham is centrally located in Birmingham, a 4-minute walk from International Convention Centre and 5 minutes by foot from Library of Birmingham. .This hotel is 0.4 mi (0.7 km) from The Mailbox and 0.9 mi (1.5 km) from Utilita Arena Birmingham.

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • Symphony Hall - 3 min walk - 0.3 km
  • International Convention Centre - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 5 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.4 km

Getting around

  • Brindley Place Tram Stop - 1 min walk
  • Birmingham Five Ways Station - 12 min walk
  • Birmingham Airport (BHX) - 29 min drive

Restaurants

  • ‪The Figure of Eight - ‬1 min walk
  • ‪Pitcher & Piano Birmingham - ‬3 min walk
  • ‪The Brasshouse - ‬2 min walk
  • ‪Gourmet Burger Kitchen - ‬2 min walk
  • ‪Rosies - ‬1 min walk

About this property

Leonardo Royal Hotel Birmingham

Hotel with a restaurant, 4-minute walk to International Convention Centre
Leonardo Royal Hotel Birmingham offers 445 air-conditioned accommodations with hair dryers and irons/ironing boards. 28-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access.

Make yourself at home in one of the 445 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and you can also request cribs/infant beds (complimentary).
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a fireplace in the lobby and a banquet hall.
For lunch or dinner, stop by The Grill on Broad Street, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
The Grill on Broad Street - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 18.50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grill on Broad Street

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 18.50 per day
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Birmingham Jurys Inn
Jurys Birmingham
Jurys Birmingham Inn
Jurys Inn Birmingham
Birmingham Jurys Hotel
Jurys Hotel Birmingham
Jurys Inn Birmingham Hotel Birmingham

Leonardo Royal Hotel Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1822 out of 2858 reviews
Rating 8 - Good. 618 out of 2858 reviews
Rating 6 - Okay. 214 out of 2858 reviews
Rating 4 - Poor. 100 out of 2858 reviews
Rating 2 - Terrible. 104 out of 2858 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and lots of space,
Stayed 1 night in Aug 2025

10/10 Excellent

Jemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Niki

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location
Stayed 1 night in Oct 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2025

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, check in and out was easy. Rooms were great. In good time walking distance for the hat we needed.
Stayed 1 night in Oct 2025

8/10 Good

Yasmin

Business traveller
Liked: Room comfort
Great location central to shops and restaurants.
Stayed 2 nights in Sep 2025

2/10 Terrible

Isaac

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed at the Leonardo Royal Hotel from 19 to 21 September and had an appalling experience despite the hotel’s decent location and appearance. I extended my stay specifically to relax after a concert and a few hectic weeks, but instead endured abysmal customer service. On Saturday, I spent most of the day calling room service, at least 7 times, and only once did anyone answer. Reception promised a callback, but none ever came. Paying premium rates to waste my day chasing staff completely ruined my stay. I complained in person and was told I could call reception directly, yet once again no one answered. When I finally managed to order food around 5pm, I was given a glass bottle without an opener. Later, I left my tray outside as instructed and it remained there until the following day. A staff member even visited my room at 9pm, saw the tray, and ignored it. This disregard for cleanliness and hospitality is unacceptable. Instead of resting, I left stressed, frustrated, and regretting ever booking here,. The service fell far below expectations, and I would never recommend this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Lucky

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at property when jurys inn Seems to have been updated But everything was excellent From check in to check out
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Didn't stay as our concert at the O2 Academy was cancelled.
Stayed 1 night in Jun 2025

10/10 Excellent

Annemarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

JM

Business traveller
Liked: Cleanliness, staff & service, room comfort
I had a short stay here and found the team to be friendly and helpful. The hotel was tired in various areas, but that did not change that it was comfortable and clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

OK but very noisy

Overall, an OK stay. However, the hotel is directly over some nightclubs and the noise and the shaking kept me and others awake until 3:30/4:00 AM.
Stayed 1 night in Sep 2025

8/10 Good

Maxamuud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property..
Stayed 5 nights in Sep 2025

6/10 Okay

Pam

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel catered for all our needs, although being in a very lively area, we stayed on the 7th floor and managed to get a good nights sleep with very little noise heard from our room. The hotel is close to plenty of restaurants and bars, and is within 10mins walking distance of the shops and bullring. The staff we interacted with were very friendly and approachable.
Stayed 1 night in Sep 2025

10/10 Excellent

QueenCaribbean:

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very welcoming. Exactly what you need from front desk staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great; it was well staffed even late at night and the breakfast was amazing! Beds were very comfortable too.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at check in. Clean room with good tea and coffee facilities. The buffet breakfast was great. There was a good selection of cooked food items. The coffee was lovely too. Location wise, the hotel is well situated and about a 15 minute walk from Birmingham New Street train station. The hotel is pretty close to the library, bars and a few of restaurants. There is also a Five Guys about 5 minutes away. If you need a Sainsbury’s local or a Tesco local they are also within a 5 minute walk away too.
Stayed 1 night in Sep 2025

4/10 Poor

Keith

Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Stayed 1 night in Sep 2025

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities
Everything was great apart from breakfast. I’ve never seen a more badly run operation. Not sure if you were understaffed or if it was poor management Either way there were no clean tables and no mugs or glasses. The restaurant literally looked like a bomb site. Zero stars for that.
Stayed 1 night in Sep 2025