St James Hotel, BW Premier Collection

4.0 star property

Photo gallery for St James Hotel, BW Premier Collection

Reception
Library
Suite, 1 King Bed, Non Smoking (Four Poster Bed)
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪3 min walk‬
  • Theatre Royal
    ‪6 min walk‬
  • Motorpoint Arena Nottingham
    ‪13 min walk‬
  • East Midlands (EMA)
    ‪21 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Nottingham

With a stay at St James Hotel, BW Premier Collection, you'll be centrally located in Nottingham, a 3-minute drive from Motorpoint Arena Nottingham and 5 minutes from University of Nottingham. .This hotel is 0.1 mi (0.1 km) from Mortimer’s Hole and 0.1 mi (0.2 km) from Robin Hood Statue.

What's nearby

  • Nottingham Castle - 3 min walk - 0.3 km
  • Theatre Royal - 6 min walk - 0.5 km
  • Nottingham Trent University - 7 min walk - 0.7 km
  • Motorpoint Arena Nottingham - 13 min walk - 1.1 km
  • University of Nottingham - 5 min drive - 2.9 km

Getting around

  • Nottingham (XNM-Nottingham Train Station) - 11 min walk
  • Phoenix Park Tram Stop - 18 min drive
  • East Midlands Airport (EMA) - 34 min drive

Restaurants

  • ‪The Roebuck Inn - ‬4 min walk
  • ‪Bierkeller - Authentic Bavarian - ‬4 min walk
  • ‪Arts & Crafts at Malt Cross - ‬3 min walk
  • ‪OZ Bar - ‬4 min walk
  • ‪The Ned Ludd - ‬3 min walk

About this property

St James Hotel, BW Premier Collection

Hotel with a 24-hour front desk, near Motorpoint Arena Nottingham
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 87 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 1006 reviews
Rating 8 - Good. 367 out of 1006 reviews
Rating 6 - Okay. 125 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

A lovely warm welcome, but soon disappointed as the key for the (desperately needed) disabled toilet couldnt be found. The next available toilets were up steep winding stairs, fortunately I am not in a wheelchair, but did struggle and needless to say..... didnt make it in time, which was VERY uncomfortable and embarrassing. The room was 'tired' as per the rest of the hotel, and (again) unfortunately we had a room were there was an intimitant grinding noise.... we pressumed from the lift??? Apart from the friendly staff (who couldnt help with the toilet situation) an all round disappointing stay 😑
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location!

Great location and walkable to the main square, the castle, and tons of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

nigel

Stayed 1 night in Oct 2024

4/10 Poor

andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

No way to use the shower

Bed (2 singles pushed together was uncomfable), lift carpet extremely dirty, strong smell in corridor and no way to swap the water from taps to shower so left without having a shower. Location and reception staff excellent though
Stayed 1 night in Feb 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Loverly hotel refilled bottles of water in the Room not great idea no bar service until mid day
Stayed 2 nights in Jan 2025

10/10 Excellent

Nakul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Lovely hotel, rooms are very spacious and you definitely get your monies worth. Check-in was easy and were very helpful with the parking situation, which is right next door. Bar was open late so we could have a quick drink before going back up to the room. Would definitely stay again when in Nottingham. Close to the centre and right next to the castle.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

8/10 Good

Rupert

Liked: Cleanliness, staff & service
Central and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel, highly recommend

Wonderful stay. Friendly staff, comfy room and clean. Great location. The room was small but it was just for myself, and it was nice and warm, plus there was a bath. Shower pressure was fantastic! I could just about see the castle, and my room was private and not overlooked. Also nice and quiet. Thank you :)
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been consistently good over the years. The breakfast is good, and the staff are friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Stayed 1 night in Jan 2025

6/10 Okay

N

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service

Convenient and comfortable hotel

Lovely bar, attentive service and comfortable room. Breakfast and dinner were also both good. The only issue I had was the noise - there was very little soundproofing which meant I didn’t sleep particularly well.
Stayed 1 night in Jan 2025

8/10 Good

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Blessing

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

The heating was so good, window is asnt double glazed,no heating in toilet so its very cold
Stayed 1 night in Jan 2025

10/10 Excellent

Chenyu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times and the staff are always friendly. Breakfast are lovely. Went between Christmas and the new year and is a short walk to the Winter Wonderland which was still in full swing.
Stayed 3 nights in Dec 2024