Francis Hotel Bath

4.0 star property

Photo gallery for Francis Hotel Bath

Reception
Point of interest
Exterior
Superior Double Room, 1 King Bed, Ensuite
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Queen Square, Bath, England, BA1 2HH
  • Roman Baths
    ‪5 min walk‬
  • Bath Abbey
    ‪5 min walk‬
  • Thermae Bath Spa
    ‪5 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

Classic Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed with Sofa bed, Ensuite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Double Room, 1 King Bed, Ensuite

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ensuite, City View

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Bath

With a stay at Francis Hotel Bath, you'll be centrally located in Bath, steps from Jane Austen Centre and within a 10-minute walk of Pulteney Bridge. .This luxury hotel is 0.4 mi (0.7 km) from Thermae Bath Spa and 0.5 mi (0.8 km) from Royal Crescent.

What's nearby

  • Jane Austen Centre - 1 min walk - 0.2 km
  • Roman Baths - 5 min walk - 0.4 km
  • Bath Abbey - 5 min walk - 0.4 km
  • Thermae Bath Spa - 5 min walk - 0.4 km
  • Royal Crescent - 6 min walk - 0.6 km

Getting around

  • Bath Spa Station - 11 min walk
  • Bristol International Airport (BRS) - 51 min drive

Restaurants

  • ‪The Raven - ‬1 min walk
  • ‪Knoops - ‬3 min walk
  • ‪The Oven - ‬3 min walk
  • ‪Five Guys Bath - ‬2 min walk
  • ‪Colonna & Small's - ‬3 min walk

About this property

Francis Hotel Bath

Luxury hotel with a 24-hour front desk and a restaurant
Francis Hotel Bath offers 98 accommodations with free minibar items and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets. 21-inch plasma televisions come with digital channels.

Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 individually decorated guestrooms, featuring free minibar items and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a banquet hall.
Enjoy British cuisine at Emberwood, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Emberwood - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch HDTV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per stay
Cribs (infant beds) are available for GBP 1.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Offsite parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being part-way through a huge refurb, our stay was super! The hotel is elegant and stylish with comfortable beds and pillows. The staff went out of their way to make us feel welcome and as it was my partner’s birthday, they left us a very welcome treat of chocs mini macarons as well as a complimentary glass of fizz. We had our dog with us and she was also made very welcome and staff gave her lots of fuss and a few treats. A wonderful hotel with wonderful staff. Thank you for a fab stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Bath

There was construction happening so the restaurant was closed but we were offered a complimentary breakfast from the continental in the morning. A great selection and fresh breakfast each morning. The room was very comfortable. The WiFi was not the strongest connection. Great location as its central and nearby to many of the attractions and restaurants.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel in perfect location for central Bath. We stayed in one of the new rooms which was fabulous. Everything was in the room that you might need including water in the fridge.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing! Very safe and clean. Lots of shopping, places to eat and tours within walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite place to stay in Bath

Building may be covered in scaffolding but the welcome/standards of this hotel are still top notch.
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay at The Francis Hotel

We had a wonderful stay here at the Francis Hotel, all the staff were very friendly. Our room was gorgeous, we had lovely breakfastsand we cannot fault anything with our stay here. we will definitely be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

steven

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the centre of Bath

Another great stay at this hotel. Great service, lovely rooms, central and reasonably priced. I’d stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was lovely
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but not for giants.

Lovely hotel and great staff. Good job we're not taller though since the ceilings are pretty low on the top floor.
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient to shopping centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly good staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas markets

We had a great stay - very close to the markets and had a lovely afternoon tea - will definitely go back in the summer
Stayed 2 nights in Dec 2024

6/10 Okay

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. The hotel is in an excellent location, near Victoria Park, a very short walk to the Christmas Market, and close to many shops, resraurants, and bars/pubs. The room was great, spotless, quite comfy and the staff were excellent. The only downside was that it could get quite noisy in the room, ambulances regularly driving by and very clearly hearing doors closing and other guests in the corridors. It wouldn't deter us from staying again though!
Stayed 2 nights in Dec 2024

10/10 Excellent

Aylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean beautiful property. Just the restoration noise was uncomfortable but we were warned about that. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, straightforward, no unnecessary frills hotel superbly placed in historic quiet square for walking and sightseeing around Bath City Centre. Restaurant serving copious Buffet Breakfast and with varied Lunch and Dinner options. Friendly and helpful staff
Stayed 2 nights in Nov 2024