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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property

Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Indoor wedding
Outdoor spa tub
Breakfast, lunch and dinner served
Serves lunch, dinner and happy hour

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub

Explore the area

View map
Ripon Road, Harrogate, England, HG1 2HU
  • Place, Harrogate Convention Centre
    ‪5 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪7 min walk‬
  • Place, Harrogate Theatre
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel cot

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | Minibar

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds

Superior King Room, 2 Beds

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

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About the area

Harrogate

A stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa places you in the heart of Harrogate, within a 5-minute walk of Royal Hall and Harrogate Ringway. .This spa hotel is 12.2 mi (19.6 km) from Yorkshire Dales National Park and 0.3 mi (0.4 km) from Turkish Baths and Health Spa.

What's nearby

  • Royal Hall - 5 min walk - 0.4 km
  • Harrogate Convention Centre - 5 min walk - 0.4 km
  • Turkish Baths and Health Spa - 7 min walk - 0.7 km
  • Harrogate Theatre - 8 min walk - 0.7 km
  • RHS Garden Harlow Carr - 5 min drive - 3.6 km

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬5 min walk
  • ‪Christies - ‬6 min walk
  • ‪Ice Scoop Gelato - ‬5 min walk
  • ‪Nando's - ‬6 min walk
  • ‪No. 35 Cheltenham - ‬6 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Victorian hotel with a full-service spa and a health club
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Harrogate Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 184 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Carters, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harrogate? This hotel has 157 square feet (15 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Carters - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Frederick's - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Carters
  • Frederick's

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference centre (157 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1901
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 18 per night
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
From September 1st 2025,Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 4 PM to 6 PM.
Access to the poolside spa facilities and indoor pool is included for 60 minutes per person, per day of stay (subject to availability)
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1009 reviews
Rating 8 - Good. 251 out of 1009 reviews
Rating 6 - Okay. 162 out of 1009 reviews
Rating 4 - Poor. 92 out of 1009 reviews
Rating 2 - Terrible. 66 out of 1009 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options. Friendly helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Aynsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Alun

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Bring back the days when Hilton stood for quality!

We booked especially for a night as the booking information said we’d have full access to the spa facilities as a part of the stay. On arrival we were told that guests get a maximum 1 hour access which was incredibly disappointing given we were staying there to spend the afternoon relaxing in the spa. The hotel staff were very un accommodating and blaze, direct and unhelpful. It’s a shame because I remeber when Hilton hotels the service level was exceptional and quality always very high. Now, it is lacking in all these areas, outdated and old with zero interest in making guests feel welcome and relaxed.
Stayed 1 night in Jul 2025

6/10 Okay

Alistair

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Lovely but need to get lifts sorted.

Nice hotel, very busy with the Great Yorkshire Show. Only one of the lifts was working which meant very (very) long waits as it was tiny meaning only one couple at a time. We had a baby in a pram which meant the stairs was not an option.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Stayed 5 nights in Jul 2025

2/10 Terrible

Baron

Travelled with partner
Disliked: Amenities, property conditions & facilities
While the property looks majestic on paper/online, the reality is that this property is too 'tired' to be a Hilton hotel. It is hurting the Hilton brand. It is just on the tipping point but is definitely not up to scratch. Our room had no air conditioning, no shaving plug in the bathroom and the TV was unable to access Netflix or Prime and could not allow us to 'cast' the streaming services to the TV. Great hotel if we were still in the 60s or 70s. Good hotel for a general or business stay where you get clean rooms and basic service. Bad hotel if it is under the Hilton banner. Suggestion: drop the Hilton name and rebrand as a good value-for-money business hotel. Possibly as a sister company to Hilton.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Leanne

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities

Not Family- Friendly

This hotel is not particularly family-friendly. Children are only allowed in the swimming pool from 7–9am and 5–7pm, and there are no other forms of entertainment available—no games room, playground, garden, or even a designated space for kids. Unfortunately, this isn’t made clear in the hotel’s description. We arrived after an exhausting 8-hour drive, looking forward to letting the children unwind in the pool, only to be told (at 7:05) they couldn’t use it. To add to the frustration, there’s a £5 charge per child for just two hours of pool access. If the hotel is aiming for a peaceful, adult-oriented experience, they should market it clearly as an adults-only retreat. Otherwise, they really ought to provide at least a basic games room with simple activities like ping-pong, puzzles, colouring books, Jenga, or a few arcade machines. It would make a world of difference for travelling families.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Old hotel in need of refurbishment. It was a warm weekend in Harrogate and given their wwas no air conditioning and the windows only partially open, the rooms were hot with no air flow. Very uncomfortable. Breakfast was also very average. Big old hotel in need of some money to be spent on it to get it to a better standard
Stayed 2 nights in Jun 2025

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An average stay! Shower was cold and did not get hot at all. Parking fee was ridiculous, why was this not included in the stay. Food was average and my milk was off and curdled in my tea at breakfast, Will not return.
Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Stayed 1 night in Jun 2025

8/10 Good

Lesly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family visited the property for one night. The room was spacious and clean. The only downside was that the building lacked air conditioning, and it was quite warm the night we stayed. There was also a lot of construction going on, which disrupted our ability to enjoy the grounds. The location is very convenient to the train station and downtown restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great from check in till check out. Breakfast buffet was lovely. Work going on, so a bit difficult to park, but we found a space. Short walk into the town with lots of places to eat with 5/10 minutes walk. Would book again when visiting Harrogate
Stayed 2 nights in Jun 2025

6/10 Okay

Jocelyn

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is a very old but beautiful hotel. Some sort of major project closed off all the beautiful aspects of the property. There is no AC, and it is summer. Fans and open windows helped some. The pool hours for children is limited and not welcoming or inclusive at all. Huge wedding happening, no ability to use spa. Elevator down. Just disappointing. Staff were friendly and working hard but the wedding seemed to take up a lot of time, space, precedence. Heat just makes you uncomfortable and grumpy on top of it.
Stayed 1 night in Jun 2025

6/10 Okay

Jody

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Impressive building

The rooms were very dated and could do with modernising especially the windows where the latches were broken. Towels needed replacing as they either had holes in them or were stained but was addressed by reception straight away. Bathroom was clean and had a good shower. Breakfast amazing and the overlook look of the hotel inside downstairs was impressive. Unfortunately didn’t use the spa as it was closed due to a problem in the plant room which was a shame as we had booked that hotel because of it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym it’s well equipped
Stayed 11 nights in Jun 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Amenities
Room way ti hot
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

KEN

Liked: Room comfort
Disliked: Cleanliness, staff & service
This is ann, ken's wife. A total disaster. Arrived to find a wedding had been going on for 3 days. We had to pass bunny girls from the wedding to get to lift. The noise was horrendous. I rang the hotel 2 days before we went to ask for a quiet table for our meal, this was arranged. However because of the wedding there was no such thing as a quiet table. The noise and flashing lights from the disco penetrated the restaurant. I have epilepsy, so you can imagine how difficult it was. This noise continued until 2am in the morning. Ken has Parkinson's and needs his sleep, consequently the following day was ruined as he was so tired. There were still wedding guests in the hotel drinking as much as the could and young children were running riot without any parental control. This stay had been to celebrate our 52nd wedding anniversary, instead of enjoying it I ended up crying. I complained and they offered 20% discount which is a drop in the ocean after the extras we ended up paying (service charge and vat on our meal for which we were only allowed £35 per person). I have also been told to contact yourselves about this.
Stayed 2 nights in Jun 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, room comfort
It was only for one night Room was very dark, no real view out of window, always had to have lights on. Lucy in the restaurant was FAB.
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and location Unfortunately very noisy in the early hours but staff have acknowledged this and are refusing I g me via yourselves
Stayed 4 nights in Jun 2025

8/10 Good

Graham

Liked: Staff & service
Stayed 2 nights in Jun 2025