6/10 Okay
Amanda
Travelled with group
4 Feb 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property and rooms are nice. The staff is very friendly and helpful. The AC in the rooms though is a terrible design/policy. You cannot control the AC or even the fan, they do not allow you to do that. The temp is based on the temp outside so if you run hot or cold, you’re SOL.
My room faced the pool (west). It was a sunny winter day, highs in the 70’s. My room was very warm when I arrived because the heat of the sun blasted it all day. I kept trying to turn the AC on but it was set to idle or I could turn it off, not on. I called the front desk and they said I can’t adjust it. I was told if it’s too warm, all I can do is turn the system off, open my slider door to the balcony and request occilating fans to be brought up. My balcony can be accessed by the rooms on either side of me, not a safe idea. Also, I don’t want to hear traffic and people below when sleeping. The slider doesn’t even have a screen. If it was spring, summer or fall, getting bit by insects would be another issue.
If they allowed guests to control their own room temperature comfort, I would stay here again. But as is, I couldn’t get comfortable enough to stay asleep.
Amanda
Stayed 1 night in Feb 2025