My family and I had a great stay, there were only a few things that could have made the experience better, the sofa bed was horrible, even though the staff put an extra pad on it, it still was not very comfortable, my older kids had a hard time sleeping on it, also the matress itself did not look very clean upon initial inspection. While someone was helping helping us with the pullout bed, There was an outlet between the beds that wasnt working, but the maintenance staff responded quickly and got it working . The staff was great, and i appreciate the service. The only other issue we had was the body wash, shampoo and conditioner, i guess the maid had forgot to check it, but they were all empty, those bottles didnt last 6 days for a family of 6.