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No.1 by GuestHouse, York

4.0 star property

Photo gallery for No.1 by GuestHouse, York

Suite (The Bootham)
Couples treatment room(s), hot stone massages, deep-tissue massages
Breakfast, lunch, dinner served; British cuisine
Suite (The Bootham)
Staircase

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
1 Clifton, York, England, YO30 6AA
  • Place, York Minster
    ‪9 min walk‬
  • Place, Shambles
    ‪12 min walk‬
  • Place, York Christmas Market
    ‪14 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

View all photos for Room (Guest Room)

Room (Guest Room)

Room (Guest Room)

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Bootham)

Suite (The Bootham)

Suite (The Bootham)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Large Guest Room)

Room (Large Guest Room)

Room (Large Guest Room)

9.8 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Clifton)

Suite (The Clifton)

Suite (The Clifton)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Bigger Guest Room)

Room (Bigger Guest Room)

Room (Bigger Guest Room)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Small Guest Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room (Small Guest Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
The Grand, York
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,154 reviews
The price is AU$349
includes taxes & fees
2 Nov - 3 Nov
The Grand, York

About the area

York

A stay at No.1 by GuestHouse, York places you in the heart of York, within a 15-minute walk of York Minster and Shambles. .This spa hotel is 2.1 mi (3.4 km) from York Racecourse and 2.4 mi (3.8 km) from University of York.

What's nearby

  • York St. John University - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km
  • Shambles - 12 min walk - 1.1 km
  • York Christmas Market - 14 min walk - 1.2 km
  • Jorvik Viking Centre - 15 min walk - 1.3 km

Getting around

  • York Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 53 min drive

Restaurants

  • ‪Bootham Tavern - ‬5 min walk
  • ‪Bean & Gone Coffee - ‬6 min walk
  • ‪Old Grey Mare - ‬6 min walk
  • ‪The Fat Badger York - ‬7 min walk
  • ‪New Bodrum - ‬5 min walk

About this property

No.1 by GuestHouse, York

Georgian hotel with spa services and a 24-hour front desk
No.1 by GuestHouse, York offers 38 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 38 individually decorated guestrooms. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax and unwind with massages and facials. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at Pearly Cow, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Pearly Cow - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Rubarb Bar - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Pearly Cow
  • Rubarb Bar

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Coworking space
  • Meeting room

Spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1836
  • Fireplace in lobby
  • Georgian architecture
  • Renovated entire property - December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are available for GBP 15.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Uncovered self parking fee: GBP 25.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grange Hotel York
Grange York
The Grange Hotel
No.1 by GuestHouse, York York
No.1 by GuestHouse, York Hotel
No.1 by GuestHouse, York Hotel York

No.1 by GuestHouse, York Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 229 out of 270 reviews
Rating 8 - Good. 25 out of 270 reviews
Rating 6 - Okay. 8 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place to stay, with charming touches

I enjoyed my stay - the hotel staff were fantastic, and the massage I booked was out of this world! My room was less than spacious, though the ceiling was very high which helped it feel bigger (and the four poster bed was fab). I loved the help-yourself pantry, and the skin and hair products were lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, really nice vibe. The staff were fantastic.Rooms were cute, and the air conditioning was so good.
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great hotel - we’ll be back
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Lovely spot.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Mitch

Travelled with family
Disappointing bedrooms, weird furniture, lot of road noise and street lights through poor quality curtains. Air conditioning not working in one room, coffee machine not working in another. Tiny towels and not much hot water. Expensive for the lack of quality in the bedrooms. Staff where good and the cocktail bar, lounge and dinning room where nice. Would not stay again
Stayed 1 night in Jun 2025

10/10 Excellent

IAIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and great place to have a drink before venturing out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at No. 1! The hotel is beautiful, warm, and inviting. The rooms were clean and cozy. The staff were very kind and accommodating. We also enjoyed the spa and restaurant (Pearly Cow). We weren’t informed about the pantry when we checked in, so make sure you ask about it if you stay.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is a 15 min walk from train station and a 10 min walk into town. Very accessible. Quiet and safe surroundings. The main positive of this hotel is the staff - friendly, polite and knowledgeable. Great bartenders and a lovely room to sit and drink. I would recommend the restaurant - food was great. Def a place I would stay at next time I’m in York.
Stayed 4 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best stay for our 3rd wedding anniversary. The hotel went above and beyond to make us feel so welcome. It was our first anniversary since we became parents and the hotel were amazing with our baby girl. The room was perfect and so child friendly. The hotel provided a cot bed and also had a tepee play area for our little one to enjoy. We are at the pearly cow restaurant next to the hotel and it was great food and service too. Thank you for an amazing stay to all the fantastic staff at the hotel and we already can’t wait to return in the future for another visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived up to all my expectations
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless in every way. Certainly stay again and recommend
Stayed 1 night in May 2025

10/10 Excellent

Lucienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

helen

Stayed 1 night in May 2025

4/10 Poor

Phoebe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING! But……. The hotel is simply stunning; the decor, the atmosphere, the works. It is just gorgeous. The rooms are so tasteful and cosy, and the bar area and lounge were gorgeous for an evening drink. The staff were all unbelievably helpful and friendly and we loved the addition of the pantry for an evening snack. The location is ideal for walking right into the centre of town for food and drinks. We didn’t eat at the Pearly Cow but the menu looked beautiful too. Now for the but… The walls are paper thin. You can hear absolutely everything the guests in the next room are doing. I totally understand that it is an old building, but I do think it’s a shame that steps have not been taken to ensure maximum privacy & comfort, and soundproofing for example. If a cosy night’s sleep that is relaxing is what you are after, I would really strongly consider taking this information on board. Our night was so disturbed we did have quite a poor night’s sleep sadly. We spoke to reception and the manager was great in how she handled our complaint. I do think it is such a shame that such a dampener has been left on our stay. I would maybe have thought twice about booking had I known this would be the experience we would have. Sadly I have to rate the hotel as poor because ultimately, a hotel is for sleeping, and unfortunately we did not get much of that.
Stayed 1 night in May 2025

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No1 York

Lovely boutique hotel. Walking distance to all the main attractions. Love the complimentary pantry!
Stayed 2 nights in May 2025

10/10 Excellent

Liam, London

Stayed 1 night in May 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Robert A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff very professional and friendly. Great breakfast. Very ecclectic property with many stairs and winding ways (seven fire doors from lift to room !)Lights in room very difficult to sort. No functional mirror in bathroom. Coffee machine in room didn’t work.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this hotel. Funky vibe, quiet, close to downtown. Staff was incredibly friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York

Great location with parking . I have stayed here for years .previously it was called the George
Stayed 3 nights in May 2025

10/10 Excellent

Freddie

Loved it

Great hotel! Well located for walking around the city. Beautiful inside, massive comfy bed and nice bar downstairs. Staff all very friendly. Loved the record player in our room too.
Stayed 2 nights in May 2025