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lastminute.com.au Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Fairmont Gold, Room, 1 King Bed
35 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View
36 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 King Bed, Harbour View
36 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont, Room, 1 Queen Bed, Harbour View
26 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont, Room, 1 Queen Bed
26 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Junior Suite, 1 King Bed
42 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
36 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont Gold, Room, 1 King Bed, Harbour View
30 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 2 Queen Beds
36 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Signature Room, 1 King Bed, Non Smoking, Harbour View
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed, Non Smoking
44 square metres
1 King Bed
Room sleeps 3 guests
(up to 3 children)
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Signature Room, 1 King Bed
33 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 Queen Bed, Non Smoking
36 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont, Room, 1 King Bed
26 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Gold, 1 King Bed, Non Smoking, Harbor View, Spacious Room
30 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Gold, 1 King Bed, Non Smoking
28 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, 1 Bedroom, Non Smoking
51 square metres
1 King Bed
Room sleeps 3 guests
(up to 3 children)
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Fairmont Gold, Suite, 1 Bedroom, Non Smoking
49 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View
42 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Fairmont, Room, 2 Double Beds
26 square metres
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Gold, 2 Queen Beds, Spacious Room, Non Smoking
35 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Edwardian hotel connected to the convention center in Victoria with 2 restaurants

Popular property highlights

Pets allowed
Indoor pool
24-hour business centre
Laundry facilities
24-hour front desk

Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and Victoria Bug Zoo. This 4-star hotel is 0.3 mi (0.5 km) from British Columbia Parliament Building and 0.4 mi (0.6 km) from Victoria Harbour.

Make yourself at home in one of the 464 air-conditioned rooms featuring minibars and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this Edwardian hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has facilities measuring 22600 square feet (2100 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Indoor pool
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 464
  • Number of floors - 8
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Year Built – 1908
  • Number of restaurants - 2
  • 24-hour business centre
  • Conference space size (feet) - 22600
  • Conference space size (meters) - 2100
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Luggage storage
  • Electric car charging station
  • Ballroom
  • Banquet hall
  • Food and water bowls

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Chinese
  • Portuguese
  • Russian
  • Korean
  • Danish
  • Arabic
  • Filipino
  • Malay

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Fairmont Empress offers 464 air-conditioned accommodations with minibars and video-game consoles. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Victoria hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Video-game console
  • Premium bedding
  • Pay films
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • Bathtub or shower
  • Electric kettle
  • Portable fan
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Window screens
  • Travel cot

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Waterskiing nearby
  • Personal motorised watercraft on site
  • Scooter/moped rentals nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Golf lessons available nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 19

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 25 per accommodation, per night
  • 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

The photos are representative of rooms offered and may differ from the actual room received.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

No rollaway/extra beds available

No cots (infant beds) available

Number of children who can stay for free – 3

Debit cards

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Food service has been amended for enhanced safety

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 for adults, CAD 10 and CAD 20 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Airport shuttle fee: CAD 25.00 per person (one-way)
  • Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
  • Self parking fee: CAD 33.00 per day
  • Valet parking fee: CAD 33.00 per day (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Empress Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • The Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress Hotel Victoria

We should mention

Pool access available from 5:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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