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James Bay Inn Hotel & Suites

3.0 star property

Photo gallery for James Bay Inn Hotel & Suites

View from property
View from property
Point of interest
Lobby sitting area
Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.6 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(27 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(96 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Victoria

With a stay at James Bay Inn Hotel & Suites in Victoria (James Bay), you'll be steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park. .This eco-certified hotel is 0.3 mi (0.6 km) from British Columbia Parliament Building and 0.4 mi (0.7 km) from Royal BC Museum.

What's nearby

  • Royal BC Museum - 6 min walk - 0.5 km
  • British Columbia Parliament Building - 7 min walk - 0.6 km
  • Victoria Harbour - 10 min walk - 0.9 km
  • Victoria Clipper Ferry Terminal - 11 min walk - 1.0 km
  • Victoria Fisherman's Wharf - 16 min walk - 1.3 km

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Beacon Drive in Ltd - ‬7 min walk
  • ‪Milestones - ‬11 min walk
  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Starbucks - ‬10 min walk

About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Edwardian hotel include concierge services and a vending machine.
Satisfy your appetite at JBI Cafe, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1166 out of 1605 reviews
Rating 8 - Good. 368 out of 1605 reviews
Rating 6 - Okay. 45 out of 1605 reviews
Rating 4 - Poor. 13 out of 1605 reviews
Rating 2 - Terrible. 13 out of 1605 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary M

Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Stayed 2 nights in Mar 2025

10/10 Excellent

Sherry L

Liked: Cleanliness, staff & service, property conditions & facilities
Our eyes are not as good as they used to be. A larger TV in our room (303) would have made our stay better.
Stayed 7 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great location and affordable
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very welcome. A blend of bed and breakfast hospitality with hotel amenities. The front desk staff were amazing. Thank you! Will be back
Stayed 3 nights in Mar 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Cute bartender
Stayed 2 nights in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff were friendly, the room was clean, the pub downstairs was a bonus and the food was delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raven

Stayed 1 night in Mar 2025

10/10 Excellent

William, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
The JBI has the feel of a traditional Inn, from the warm and friendly welcome, through the immaculately maintained heritage structure to your spotlessly clean room! A blend of antique furnishings and modern comfort features such as the wonderful mattress greatly enhanced our stay. Although just a short stroll to the touristy Downtown attractions, make time to explore James Bay and Cook Street Villages to enjoy the plethora of pubs, restaurants and shops, all with a friendly and welcoming vibe. JBI is our first choice for all future visits to Victoria!
Stayed 3 nights in Mar 2025

10/10 Excellent

John-Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 2 nights in Mar 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heddi made us feel at home, what a terrific ambassador for the Inn.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property with lots of character, walkable to downtown and the room was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world comfort and convenient location

The James Bay Hotel is a lovely and comfortable home away from home when visiting Victoria. It is close to downtown and a 5 minute walk to the bus loop connecting to all routes. The management is friendly and very helpful! The restaurant and pub are conveniently situated on the first floor. With good food, welcoming staff and decent prices.. who could ask for more? The only negative .. the amount of stairs to get into the hotel.. and no elevator. Young legs will have no problem! 😃
Stayed 3 nights in Feb 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved her stay at the James Bay Inn. So close to downtown. It’s so charming in the history in the building is fascinating. The staff was so friendly all of them and the room was very very clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicola da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Really enjoyed our stay. It is an older building and the elevator was out, but we were well aware of that ahead of time. Really friendly folks and they made the stay great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Lovely and quiet. Nothing super fancy but well done. Love the wonky floors. Building built in 1911 there has been some… settling.
Stayed 2 nights in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
It was a unique experience staying in a boutique hotel. Customer service was great! Location fantastic! It would have been perfect if our room had the convenience of a microwave and an electric kettle. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Maria Sheryll D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to tourist attractions.
Stayed 4 nights in Mar 2025