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Helms Inn

2.0 star property

Photo gallery for Helms Inn

Lobby
Double Room
Property grounds
Basic Studio, 1 King Bed
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(129 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(115 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Victoria

A stay at Helms Inn places you in the heart of Victoria, within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 4.5 mi (7.3 km) from University of Victoria and 12.6 mi (20.3 km) from Butchart Gardens.

What's nearby

  • Government Street - 1 min walk - 0.2 km
  • Royal BC Museum - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Conference Centre - 4 min walk - 0.4 km
  • Legislative Assembly of British Columbia - 6 min walk - 0.6 km

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪Tractor - ‬8 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Browns Socialhouse Victoria Falls - ‬5 min walk

About this property

Helms Inn

Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn

Helms Inn Victoria

Helms Victoria

Helm`s Hotel Victoria

Helms Hotel Victoria

Helms Inn Hotel

Helms Inn Victoria

Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1060 out of 1512 reviews
Rating 8 - Good. 377 out of 1512 reviews
Rating 6 - Okay. 57 out of 1512 reviews
Rating 4 - Poor. 14 out of 1512 reviews
Rating 2 - Terrible. 4 out of 1512 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities
Spacious clean room with full kitchen. Conveniently located. Very nice staff people.
Stayed 2 nights in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly staff ,clean suite, comfy bed, great location for a reasonable rate‼️
Stayed 1 night in Jan 2026

8/10 Good

Paula

Stayed 8 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large studio with kitchenette. In the corner. Excellent. Quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room size with full kitchen...walking distance to everything...a gem.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shashank, Vancouver

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean and location is awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

penny

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean and quiet and convenient
Stayed 1 night in Jan 2026

10/10 Excellent

Stacey

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean quiet and comfortable. Staff were pleasant, friendly and helpful. Great deal for price!
Stayed 1 night in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Cygni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Perfect and comfortable for 2 of us. Having the beds in a bedroom with separate living space was nice. Very clean and beds were very comfortable. The bathroom cabinet didn’t shut so was a bit in the way but nothing that impacted our stay. Excellent location in downtown Victoria.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Kitchen was fairly well equipped. It could use a vegetable peeler and a shredder. Heat was good. Did not need air conditioning.
Stayed 12 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Big clean room, staff were incredibly kind. We couldn’t have asked for a better stay!
Stayed 3 nights in Jan 2026

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean comfortable room. Liked the kitchen.
Stayed 1 night in Dec 2025

8/10 Good

DJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great location. Would highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Caralee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice affordable place to stay. Lovely staff and comfy beds. Fully equipped kitchens.
Stayed 5 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The amenities were good It was nice to have a renovated room but the couch seemed old and smelled making the stay less enjoyable as in the past
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our third time staying at the Helm's Inn. We love the location and that rooms have kitchenettes so that we can make meals daily. It is close to downtown, across for a beautiful park. Unfortunately our stay was not as pleasant as before. The room had a strong odor for the first few days after we arrived. Also, our room was much smaller than the other rooms in the past. The bedroom was cramped and the living area was small which was not the case the other times although we booked the same style of room as always. Staff are helpful and the room was very clean but the odor and room size made the Helm's Inn a less appealing option for the next time we visit Victoria.
Stayed 8 nights in Dec 2025

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
Good value for Victoria inner harbor location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

All very good
Stayed 2 nights in Dec 2025