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Helms Inn

2.0 star property

Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Lobby
Fridge, microwave, stovetop, coffee/tea maker
Basic Studio, 1 King Bed | Private kitchenette
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(123 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(83 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(106 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Victoria

A stay at Helms Inn places you in the heart of Victoria, within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 12.6 mi (20.3 km) from Butchart Gardens and 0.1 mi (0.1 km) from Beacon Hill Park.

What's nearby

  • Royal BC Museum - 1 min walk - 0.2 km
  • Government Street - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 7 min walk - 0.6 km
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪Q At The Empress - ‬7 min walk
  • ‪Tea at the Empress - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1040 out of 1493 reviews
Rating 8 - Good. 378 out of 1493 reviews
Rating 6 - Okay. 56 out of 1493 reviews
Rating 4 - Poor. 15 out of 1493 reviews
Rating 2 - Terrible. 4 out of 1493 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Darcy

Stayed 2 nights in Sep 2025

10/10 Excellent

aspasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect with our stay. Excellent location and very clean. Will definitely be back!
Stayed 2 nights in Sep 2025

8/10 Good

Susan Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Myra-Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and recently upgraded rooms... Comfortable and nice quality.
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Alecs

Stayed 1 night in Sep 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is freshly updated. Hotel staff are friendly
Stayed 1 night in Sep 2025

6/10 Okay

Dayle

Travelled with partner
Liked: Cleanliness, staff & service
The room we were assigned was very dark, with minimal natural light. The condition of the bathroom was below average, and lots of items had been repaired not very well. Room was clean, and comfortable. Upstairs guests could be heard when moving around and when using taps or WC. Fee we had to pay for settling our account in a different currency was ridiculous, and to add insult they charged an additional 5% on top again,and amounted to over $180.00 extra. Be aware.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark, Kalispell

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mary, newmarket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, we found this to be a great hotel!! We booked the one bedroom suite with two queen beds. The beds were soooo comfortable!! The suite also had a pull out bed / couch which we did not use. I loved the efficiency kitchen as it made it very easy to have breakfast and coffee before heading out for the day. I was, however, surprised to learn that there was no elevator in the building we were in, which was fine for every day use, but when you have 4 pieces of luggage to carry up to the third floor, not so great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen facilities were excellent and well stocked with things you may need.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk, clean comfortable well equipped room, excellent location
Stayed 4 nights in Sep 2025

10/10 Excellent

Jocelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really comfy bed. No complaints, would 100% recommend
Stayed 2 nights in Sep 2025

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
It is quaint and very conveniently located near the Parliament Buildings and Harbour. Room itself was nice and clean but the air conditioner was very loud.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria Getaway

Handy location. Easy walk to restaurants and activities in the downtown area. Stayed in a spacious suite with a full kitchen. Parking lot was well lit but can’t always get a spot if you get in late. Parking available in lot next door though. Will be arranged by the front desk.
Stayed 7 nights in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, clean,quiet comfy beds and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem of a boutique hotel in the heart of downtown. Amenities were great and we will definitely stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Jutta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for exploring downtown Victoria
Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Stayed 6 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

David, Truro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Our room with a kitchen was a good size and equipped for cooking our own meals if we wanted
Stayed 3 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025