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DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
Property preview
Coffee shop
King, Suite, Kitchenette | Living area
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

View map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(58 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, Kitchenette

8.6 out of 10
Excellent
(21 reviews)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Family Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Suite, Kitchenette

King, Suite, Kitchenette | Living area

King, Suite, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 47 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Family Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 2 Bedrooms, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, 2 Bedrooms, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 72 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King 1 Bedroom Boardroom Suite - Water View

Premium bedding, in-room safe, desk, laptop workspace

1 King 1 Bedroom Boardroom Suite - Water View

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Penthouse)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (First/Second Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (First/Second Floor)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, City View, High Floor

  • Sleeps 4
  • 2 Queen Beds

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Chateau Victoria Hotel and Suites

About the area

Victoria

With a stay at DoubleTree by Hilton Hotel & Suites Victoria, you'll be centrally located in Victoria, steps from Victoria Conference Centre and within a 10-minute walk of Victoria Harbour. .This hotel is 0.7 mi (1.2 km) from Victoria Clipper Ferry Terminal.

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 3 min walk - 0.3 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 35 min drive

Restaurants

  • ‪Q At The Empress - ‬5 min walk
  • ‪The Sticky Wicket Bar & Restaurant - ‬2 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a banquet hall.
Grab a bite at Wake Up Breakfast, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Wake Up Breakfast - This restaurant serves breakfast only.
Stone Ground Pizza Co. - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bartholomew's Pub - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Humboldt Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CAD 28 for adults and CAD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bartholomew's Pub
  • Humboldt Bar
  • Stone Ground Pizza Co.
  • Wake Up Breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1965
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 30.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1010 reviews
Rating 8 - Good. 235 out of 1010 reviews
Rating 6 - Okay. 76 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Snoqualmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Inner Harbour area. Walking distance to many local areas including Chinatown, Government Street shopping, and fisherman’s wharf. One of the best cocktail bars in town - Humboldt - is on the street level. Friendly staff and clean modern rooms - great alternative to some of the other more expensive hotels in that area.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Keegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Family Holiday

Hotel is centrally located, close to the harbour, shops and restaurants. Starbucks, restaurant, Pub and lounge make the start and finish to your day complete. Breakfast was great, but often had more people than seats which lead to waiting or taking your breakfast back up to your room. (If the elevators work) ** Large Construction project going up beside the hotel which leads to excessive noise starting at 7:00am ** No mention of this on Hotels.com when booking - but it is noted on the hotel website. This will likely continue for the next few months so be aware on timing from this review Elevators here need some maintenance, there are 3 elevators which should be more than enough, however for the 7 days we stayed, never were all 3 working, and often it was just limited to 1 - which makes getting up and down a process and many unhappy faces. We were on the 9th floor and always walked down, but after a full day wandering the city, walking up 10 flights wasn’t appealing so we waited. Rooms are not very soundproof to the goings on of a big city. Our balcony door was off the track which added to the noise, and maintenance was unable to repair so we moved rooms. The staff were apologetic and accommodating. Overall a good stay - I’m sure most the issues noted aren’t ongoing issues, just timed out that way for us. Would likely look at this hotel again on our next trip.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kristopher D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Victoria. Everything was walkable. Starbucks was super convenient for the caffeine fix. Mur, one of the parking attendants, was very helpful in suggesting points of interest from a ‘local’s’view. All the staff were great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never been to Victoria, BC and this hotel was perfect. We walked everywhere except the Buchart Gardens. We highly recommend this hotel!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service by the Valet team, especially Mur!
Stayed 2 nights in Aug 2025

8/10 Good

GRAZIANO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shawna, Heritage Pointe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Brent

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Barb

Travelled with family
Liked: Cleanliness, room comfort

Great location but dated & horrible views

The hotel is dated, there is construction & views are now obstructed. The staff were not that friendly, the lobby is so small & I'm surprised the elevators meet code as they were very small & we had to wait so long to get one. We even had to walk up many flights to get to our floor as 2 of the elevators weren't working. The location was great however, walking distance to anywhere wanted to go downtown. The Greek restaurant across the street was exceptional.
Stayed 2 nights in Aug 2025

8/10 Good

Anas

Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff comfy bed and Starbucks in the morning lobby. So close and walkable in Victoria’s downtown core !
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the heart of Victoria. Around the corner from the inner harbor and empress hotel, hop on hop off bus, restaurants and easy. Staff was responsive, comfy beds, enjoyed our suite. Only issue - sliding glass door to the small balcony was jammed. Maintenance came but I couldn’t open again after he left. Shd have two small chairs or stools on patio.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nic

Stayed 1 night in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Stayed 2 nights in Jul 2025

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 5 nights in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Downhill Fast

We arrived early for our check in at 4pm, but we weren’t allowed to go up to the room until close to 4:30pm. Construction started next door early in the morning. This new building being constructed blocks the view of the harbor. The A/C is loud and constantly turns off an on. The couch was uncomfortable as well as most of the chairs. The location has turned out to be the best part about this hotel. But for the price, it is not worth it. We will be staying somewhere else next time.
Stayed 1 night in Jul 2025