DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
King, Suite, Kitchenette | Living area
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Victoria Conference Centre
    ‪1 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

King, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Boardroom Suite - Water View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King, Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (First/Second Floor)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

King, Family Suite, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Penthouse)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

King, Suite, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

King, Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

King, Family Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, Kitchenette

8.4 out of 10
Very good
(16 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Victoria

With a stay at DoubleTree by Hilton Hotel & Suites Victoria, you'll be centrally located in Victoria, steps from Victoria Conference Centre and within a 10-minute walk of Victoria Harbour. .This hotel is 0.7 mi (1.2 km) from Victoria Clipper Ferry Terminal and 16.7 mi (26.8 km) from Sidney-Washington State Ferry Terminal.

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 35 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a banquet hall.
Grab a bite at Wake Up Breakfast, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Wake Up Breakfast - This restaurant serves breakfast only.
Stone Ground Pizza Co. - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bartholomew's Pub - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Humboldt Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CAD 28 for adults and CAD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bartholomew's Pub
  • Humboldt Bar
  • Stone Ground Pizza Co.
  • Wake Up Breakfast

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1965
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1007 reviews
Rating 8 - Good. 236 out of 1007 reviews
Rating 6 - Okay. 72 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service

I would stay there again if I had the opportunity.

Staff is excellent. They always tried to meet your needs. They are always easy to talk too. Also I treated the staff with respect and friendly talk. Told them also that I appreciated them for working there and looking after people staying there.
Stayed 7 nights in Mar 2025

8/10 Good

Shidrokh

Liked: Cleanliness, staff & service
Everything was perfect except I wish it had pool or hot tub.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

2/10 Terrible

Esiah

Stayed 1 night in Mar 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pet friendly kids slept on a pullout sofa, which was not very comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Liked: Amenities
Nice hotel, good location. Kids slept on a pull out sofa which was fairly uncomfortable
Stayed 1 night in Mar 2025

4/10 Poor

Todd

Travelled with family

Terrible accommodation

Booked King suite with Kitchenette. The room was small. The pullout mattress was dirty and the springs were pushing out of mattress. My boys slept on floor on comforters instead. For the cost it was not worth it.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Staff was very welcoming and helpful, had no problem answering any questions or concerns we had about our stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the waterfront, restaurants and shopping.
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay. Clean room, friendly and fast responding staff. We enjoyed our stay at the hotel very much.
Stayed 4 nights in Mar 2025

10/10 Excellent

Benny

Stayed 1 night in Mar 2025

10/10 Excellent

Clover

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Unfortunate there was construction across the way, which was noisy at 7am, not the fault of the hotel, but was a nuisance none the less.
Stayed 1 night in Mar 2025

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
If you are driving to Victoria you have to take the ferry. This can be an issue. Always remember to make a reservation. I forgot and was delayed as a result. I called the property and they were very accommodating with my late arrival.
Stayed 1 night in Mar 2025

10/10 Excellent

Travis, Collingwood

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favourite hotels.
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Stayed 1 night in Feb 2025

10/10 Excellent

Tanya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early construction right beside the hotel is the only negative thing right now.
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful and friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Manjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly hotel. Not the grandest hotel but it offers a fantastic view of Downtown Victoria, along with an extremely walkability. The staffs were very friendly and we each got a welcoming cookie when checking in.
Stayed 2 nights in Feb 2025