My son and I had a couple of days to explore in Vancouver before leaving on our Alaskan cruise. We were picked up by a complimentary van at the airport, which was very nice. We arrived early thinking we wouldn't be able to check into our room, but it was ready. The staff at the front desk was very friendly and helpful. Our room was very clean and our beds were very comfortable. The complimentary breakfast was very nice. Hot scrambled eggs, ham, bread, bagels and huge muffins as well as cereal , fruit, juices and hot coffee. It was a great way to start out our full day tours! The staff in the breakfast area were also very friendly. We will definitely come back if we return to Vancouver for another visit. We highly recommend the SureStay by Best Western at the Richmond Vancouver Airport.