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Pinnacle Hotel at the Pier

4.0 star property

Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Meeting facility
Lobby sitting area
Superior Room, 1 King Bed, Balcony
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(80 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(23 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(61 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

North Vancouver

With a stay at Pinnacle Hotel at the Pier in North Vancouver (Lower Lonsdale), you'll be within a 10-minute drive of Stanley Park and Capilano Suspension Bridge. .This eco-certified hotel is 6.5 mi (10.5 km) from Vancouver Convention Centre and 6.6 mi (10.7 km) from Canada Place.

What's nearby

  • Lonsdale Quay Market - 2 min walk - 0.2 km
  • Port of Vancouver - 11 min drive - 9.0 km
  • Canada Place Cruise Ship Terminal - 14 min drive - 11.8 km
  • Canada Place - 14 min drive - 11.8 km
  • Vancouver Waterfront - 14 min drive - 11.8 km

Getting around

  • North Vancouver Station - 5 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive

Restaurants

  • ‪Tap & Barrel - Shipyards - ‬2 min walk
  • ‪Earnest Ice Cream - ‬3 min walk
  • ‪The Gull Bar and Kitchen - ‬4 min walk
  • ‪JOEY Shipyards - ‬2 min walk
  • ‪The Lobby Restaurant and Lounge - ‬1 min walk

About this property

Pinnacle Hotel at the Pier

Eco-certified hotel with a fitness center and a sauna
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at The Lobby Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in North Vancouver? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 39.28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 39.28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1401 out of 1876 reviews
Rating 8 - Good. 331 out of 1876 reviews
Rating 6 - Okay. 92 out of 1876 reviews
Rating 4 - Poor. 20 out of 1876 reviews
Rating 2 - Terrible. 32 out of 1876 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Gorham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel ,nice rooms , received an upgrade & discount voucher for hotel restaurant which was fabulous, great area , walkable to transportation, food & entertainment excellent views ,of the Harbor ,all staff were were friendly and helpful Highly Recommend
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of the action for Granville Island!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dilpreet

Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

8/10 Good

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little area near market and restaurants. Was there for work which was steps away, so perfect. Quiet hotel with great views of the water and downtown Vancouver (except for loud garbage trucks at 7 am). Only complaint in room was no duvet or extra blanket (duvet was like a sheet) so was cold at night. If bedding was improved, would give it a 5 star
Stayed 5 nights in Apr 2025

8/10 Good

Jens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and room were great. I ordered room service, and i was told to go down to the resteraunt to pick it up. Not exactly room service, but the food was good.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Nancy, Brigantine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing. The steam shower was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Nevin

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Travelled with partner
Very nice place! Would stay there again
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Stayed 3 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and friendly. Our room had a fantastic view of the water. The room amenities are excellent including a small fridge and microwave. We ate at the hotel restaurant twice, and the food was excellent both times.
Stayed 2 nights in May 2025

10/10 Excellent

Harkiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Beautiful view! So close to the water! The restaurant was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Doug, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for an early check in nice location
Stayed 1 night in May 2025

8/10 Good

Shermin

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with lovely and professional staff. Clean rooms and convenient location right in the Shipyards. Highly recommended!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

EMMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, beautiful quiet property. Lovely pool and gym. Close to lots of restaurants. Would highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Great view! Parking was very expensive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the harbour view! We also liked how easy it was for us to get around Vancouver from this spot. The hotel was very accomodating with parking. Although the beds are smaller (double), we really enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Daisy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Daisy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a beautiful and immaculate harbour view room. The view was spectacular! This is a wonderful location for exploring Vancouver. It's in the waterfront Shipyards District on the North Shore, with restaurants, shopping, and Lonsdale Quay. Buses and the Seabus are a 5 minute walk away. You can hop on the little ferry, and be downtown in about twenty minutes. I thoroughly enjoyed my stay, I highly recommend the Pinnacle!
Stayed 4 nights in Apr 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel debited my account my account $407.28 without notifying me and then when I checked out I was debited a second charge $417.72. When I contacted the hotel t ask why I was being charged twice, they said it was standard procedure and I would be reimbursed within 7 days: neither convenient or ethical.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Stayed 1 night in Apr 2025