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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
Free daily buffet breakfast
In-room safe, desk, soundproofing, iron/ironing board
Reception
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Place, Metropolis at Metrotown
    ‪2 min walk‬
  • Place, Port of Vancouver
    ‪12 min drive‬
  • Place, Canada Place
    ‪17 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(82 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hilton Vancouver Metrotown
  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$232
includes taxes & fees
20 Nov - 21 Nov
Hilton Vancouver Metrotown

About the area

Burnaby

With a stay at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG in Burnaby, you'll be 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver. .This family-friendly hotel is 7.4 mi (11.9 km) from Vancouver Waterfront and 7.5 mi (12.1 km) from Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 2 min walk - 0.2 km
  • Crystal Mall - 3 min walk - 0.3 km
  • Port of Vancouver - 12 min drive - 11.4 km
  • Canada Place - 17 min drive - 13.3 km
  • Canada Place Cruise Ship Terminal - 17 min drive - 13.3 km

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪A&W - ‬2 min walk
  • ‪Cactus Club Cafe - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Coffee Loft - ‬4 min walk
  • ‪L'otus Cake Boutique - ‬5 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Family-friendly hotel with free breakfast connected to a shopping center in Burnaby
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Burnaby? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1005 out of 1398 reviews
Rating 8 - Good. 280 out of 1398 reviews
Rating 6 - Okay. 57 out of 1398 reviews
Rating 4 - Poor. 25 out of 1398 reviews
Rating 2 - Terrible. 31 out of 1398 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around. Convenient and lots of food options
Stayed 2 nights in Aug 2025

10/10 Excellent

Klaudine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This our favourite hotel for staycation! We are IHG member as well so we receive extra perks everytime! We will always be back. Breakfast is excellent as always. Beds and bedding comfortable. Bathroom amenities are all very good. Shower is nice with hot strong water. No clogging. Air condition is cold in a hot summer day. Just steps from metropolis mall, restaurants and skytrain and bus loop.,, but whatever noise are oitside, did not bother our sleep and rest. Most of all, the staff are amazing, helpful, friendly and welcoming. Special shout out to the front desk ladies who helped us and provided welcome snacks for us!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Akiko

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kyly, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel stay for 5 nights. Roo.s are clean, comfy beds. Nice outdoor pool. Very close to the skytrain and attached to Metropolis Mall. Staff are super freindly and helpful. Parking and breakfast included. Would stay here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, amenities
The hotel was nice. The employees are kind and polite. But the hotel is opposite the sky train station, it’s really loud at night. Too noisy can’t sleep well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Staff is wonderful! The breakfast is amazing!
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of convenience, you can’t beat the location right next to the Metrotown Skytrain Station. We went all over Vancouver easily with the Skytrain and bus. Travelled with teens and they loved being right next to the Metropolis mall as well. Hotel is older for sure, but the staff are fabulous and go out of their way to help you. Try not to get room 423: looks right out onto all the HVAC.
Stayed 4 nights in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Room smallish, however pleasant and all amenities provided. Looking forward to breakfast in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Dongyang, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient location of this property, easy access so many business such as shopping, dinning and transportation. Only one concern may bother some people the noise from Skytrain, but not to me at all which I kinda like that noise and view!
Stayed 2 nights in Aug 2025

10/10 Excellent

An

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location since its beside metrotown stop, starbucks , tim hortons and subway. The beds are very comfortable, and breakfast had many options. I highly recommend this place especially traveling with kids since they have a pool and are attached to the biggest mall. I spent 3 hours at the mall and onlu saw one level. My only feedback if there was one would be better instructions on how to get around and where to get a compass card from the staff. Overall this was a great place. Thanks for the complimentary water each day.
Stayed 9 nights in Jul 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Just AC noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dinesh, North Bay

Business traveller
Liked: Amenities
As expected
Stayed 3 nights in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aruna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place to stay!! Clean, close to everything, free breakfast and great staff!
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
They were very helpful and after changing rooms because of the noise of the air conditioner we were happy
Stayed 3 nights in Aug 2025

10/10 Excellent

Guillaume Antoine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfortable and staff very helpful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Siddhartha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family. Staff are very nice. I wish they had more and efficient washer dryers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful! Would definitely stay here again when we come back to Vancouver!
Stayed 9 nights in Jul 2025

10/10 Excellent

Hongliang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed condition is good. Free breakfast is hot and good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish i could of got one more night as loved it but they were busy so I had to go elsewhere. There was a person doing drugs in the parking doors when we left so that was the only thing that was not good
Stayed 2 nights in Jul 2025

10/10 Excellent

Ratan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team gave an excellent service and very good hot continental breakfast.
Stayed 1 night in Jul 2025