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Shibuya Tokyu REI Hotel

3.0 star property

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Front of property
Hallway
Down duvets, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪2 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.4 out of 10
Very good
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

7.8 out of 10
Good
(18 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

Located in Tokyo (Shibuya), Shibuya Tokyu REI Hotel is within a 5-minute walk of Shibuya Crossing and within a 5-minute drive of National Stadium. .This hotel is 2.1 mi (3.4 km) from Meiji Jingu Shrine and 2.8 mi (4.5 km) from Tokyo Tower.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 2.4 km
  • Meiji Jingu Shrine - 4 min drive - 2.1 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Tokyo Imperial Palace - 7 min drive - 7.7 km

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 12 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • ‪Di Punto Shibuya Ekimae - ‬2 min walk
  • ‪茶亭羽當 - ‬2 min walk
  • ‪名代富士そば 明治通り店 - ‬2 min walk
  • ‪居酒屋幸ちゃん - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷1丁目店 - ‬2 min walk

About this property

Shibuya Tokyu REI Hotel

Hotel with a restaurant, steps from Shibuya Crossing
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 225 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at HUSH-HUSH serving guests of Shibuya Tokyu REI Hotel. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 280 square feet (26 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nur Faradibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, staff & service
Paid TV(tho nobody stays in Tokyo for the tv), noisy(paper thin walls).
Stayed 1 night in May 2025

8/10 Good

John, San Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally helpful and friendly. The hotel is clean and nicely styled. Rooms are much tighter than we had in other cities across Japan but that may just be how it is in such a central location. It came as a surprise, though, that only about five inches separated the two beds and the "walkway" at the foot of the beds was maybe 12-14 inches. The bathroom was insanely tiny - perhaps about 30 square feet in total for the toilet, tub and sink. Much, much smaller than our hotels in Shinjuku, Osaka, Kyoto and Fujiyoshida -- and smaller even than we've seen in RVs stateside. Another quibble -- the combination washer/dryer machines (Sanyos) did much worse at drying than the exact same machines at our hotel in Kyoto and Shinjuku. So maybe they're in need of maintenance. But again, nice folks and the place was clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter, Ottawa

Stayed 2 nights in May 2025

10/10 Excellent

Lilly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was so wonderful! We would definitely stay here again when we return to Shibuya.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walking distances to alot
Stayed 2 nights in May 2025

8/10 Good

GAUTAM SUDHIR, Ewa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff
Stayed 1 night in May 2025

10/10 Excellent

Dominic

Great
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff. The breakfast was my favorite out of all the hotels we stayed at. Prime location in Shibuya and very close to the station. I have no notes except for to bring your own pillow!
Stayed 4 nights in Apr 2025

10/10 Excellent

Yara, plant city

Stayed 3 nights in Apr 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Heidi

Travelled with family
Disliked: Cleanliness, amenities
Do not stay in Shibuya! It is way too loud to get any sleep! You are better off staying farther out and commuting in. This hotel was the worst of the 4 we stayed at and here is why: 1) check-in was horrible - they make you use some machine that failed 3 times and then helped other people while I waited to get their attention again. 2) the noise is INSANE until about 2-3am and then the birds start up at 5am. Literally you will get no sleep if you are street side. 3) super small rooms (yes I know typical), 4) Very industrial rooms with no character, 5) the evening welcome lounge is pathetic and there doesn't seem to be a way to actually get the 1 cocktail they said was included.
Stayed 2 nights in Apr 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities
Was on 4th floor, super tiny room , no TV..staff ....reason????at elevator area
Stayed 1 night in Apr 2025

10/10 Excellent

Jenn

Stayed 2 nights in Apr 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Lots of amenities
Stayed 2 nights in Apr 2025

8/10 Good

REBECCA, VALENCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place was just ok- kinda basic. It was clean but very small room for a couple with teenage boy. Not much service or amenities- the welcome lounge very limited snacks and beverages in evening. We did not do breakfast but took a peak and it seemed pretty mid. Not much staff. The auto check in did not work well. It was expensive for what you get but your paying for location which is a couple blocks to Shibuya crossing. We wished we stayed longer at Oriental Tokyo Bay and took transport in instead of paying extra to be in city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time in Tokyo, and we picked this hotel based on its location and previous reviews. The room was small but this was expected and seems to be the norm. However, it was clean, with good amenities and a good bed. Mainly, the staff were extremely friendly, attentive and helpful. We would gladly stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

goh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but otherwise very nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Amenities
Very close to Shibuya station, Shibuya shuffle and Sky viewing platform. Hotel rooms small but had own washroom. Quiet for the most part (double windows) and clean. Liked that they had a laundry room! Good value, location and service for the price.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Too hot

Room was adequate but it was too hot. There was no way to cool the room down. Air conditioning was not available and window did not open.
Stayed 4 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Affordable and clean hotel with a very comfortable bed. Would stay here again
Stayed 4 nights in Apr 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent except the airconditioning is not properly workung
Stayed 2 nights in Apr 2025