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Shibuya Tokyu REI Hotel

3.0 star property

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Down duvets, in-room safe, desk, blackout curtains
Hallway
Breakfast, lunch and dinner served
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.6 out of 10
Excellent
(34 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(20 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

Located in Tokyo (Shibuya), Shibuya Tokyu REI Hotel is within a 5-minute walk of Shibuya Crossing and within a 5-minute drive of National Stadium. .This hotel is 2.1 mi (3.4 km) from Meiji Jingu Shrine and 2.8 mi (4.5 km) from Tokyo Tower.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 2.4 km
  • Meiji Jingu Shrine - 4 min drive - 2.1 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Tokyo Imperial Palace - 7 min drive - 7.7 km

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 12 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪渋谷横丁 - ‬3 min walk
  • ‪富士そば 明治通り店 - ‬2 min walk
  • ‪パンとエスプレッソとまちあわせ - ‬3 min walk
  • ‪北の味紀行と地酒 北海道 - ‬1 min walk

About this property

Shibuya Tokyu REI Hotel

Hotel with a restaurant, steps from Shibuya Crossing
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 225 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at HUSH-HUSH serving guests of Shibuya Tokyu REI Hotel. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 280 square feet (26 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1013 reviews
Rating 8 - Good. 277 out of 1013 reviews
Rating 6 - Okay. 96 out of 1013 reviews
Rating 4 - Poor. 30 out of 1013 reviews
Rating 2 - Terrible. 12 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Viet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location. Clean facility and room.Staffs were friendly and helpful. Room is little small but this is normal for tokyo japan.
Stayed 6 nights in Jun 2025

8/10 Good

Joanna

Travelled with family
Liked: Staff & service, room comfort

Great stay, close to everything

Room was nice. Very convenient to everything. There is a Family Mart and BIC Camera connected to the hotel right next door. Close to train station. Excellent service! Only down was that the Towels smelt like cigarettes. Room smelt like cigarettes too.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very clean
Stayed 3 nights in Jun 2025

2/10 Terrible

Wei Leong

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Plus point - hotel provided the necessary items required such as toiletries, comb, tea, etc Room was extremely small so it was a bit uncomfortable. We flew in from Vancouver and arrived in the hotel close to 11 pm. When we were informed that our check out time was at 10 am, we requested for a later check out at noon but was told we had to pay extra. We had already paid a lot for one night's stay. We will NOT stay in this hotel again/Tokyu Rei chain when we visit Japan the next time
Stayed 1 night in Jun 2025

6/10 Okay

Centaine

Travelled with partner
Disliked: Property conditions & facilities
Good location as in close in Shibuya, lobby is nice but the rooms are super outdated and the bathroom is beyond tiny, like being a cruise ship or caravan. Our window also faced out to another building so we were looking at a wall. Next time I would spend a little extra money for a nicer place and be way more comfortable overall. I think staying in Shibuya is also the equivalent of staying in surfers paradise on the gold coast and not thinking it’s very nice… it’s just super touristy and busy - there are way better places to stay which for a short walk or train trip are a much nicer overall experience (speaking as an Aussie)
Stayed 4 nights in Jun 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small rooms, but super nice staff- very clean and centrally located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elle

Liked: Amenities
Very convenient location, staff are frendly and hospitable. Snacks are great after a tiring day. Excellent job!
Stayed 2 nights in Jun 2025

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was great; friendly greetings from everyone at the front desk whenever we left and returned. Hotel location and room was good and would consider again if wanting to stay in Shibuya.
Stayed 3 nights in May 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was unbeatable for the price. Conveniently close to everything a first time visitor to Japan would want to see! Shibuya station was easily accessible right outside the hotel doors (Exit B2). Hotel room was clean and minimal without all the fluff, just how we like it. The rooms are small but that was to be expected. The staff were friendly, helpful and not intrusive. Family of 4 reserved 2 rooms and was placed next to each other without even being asked! Would definitely recommend this hotel to family and friends!
Stayed 4 nights in May 2025

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities
Great location as just a short walk from Shibuya station, scramble crossing, shops and restaurants. Had a pleasant stay for 11 nights.
Stayed 11 nights in May 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Kerri-Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location is very convenient just around the corner from scramble crossing. Family a couple of doors down. Clean. Friendly, helpful staff
Stayed 6 nights in May 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Great Location!!! ...a little bit busy in front of the hotel, very slow escalator, but good enough for one night stay and very close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say this is boutique hotel. Room not large but comfortable. Everything is spotless. Bed and pillows comfortable too. So close to all the Shibuya crossing activities
Stayed 2 nights in May 2025

8/10 Good

tommy

Liked: Staff & service, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Rae

Liked: Cleanliness, amenities, property conditions & facilities
This was centrally located with all the essentials next to the subway station and many attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent central location. Great transportation links. Hotel was really clean. Staff accommodating and friendly. All you can eat breakfast for a reasonable price, plenty of selection both asian and western options. There was also a selection of free products for guests in the hotel lobby (razor, tooth brush etc) Smoking pods with zero smell - which as a none smoker i found great. Comfortable room and beds. Would recommended Bad point (sorry) - there was a laundry room with 2 dryers, 2 washing machines, and a 3rd with both. Dryers didnt dry very well. But staff did give us more hangers for our room.
Stayed 3 nights in May 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Jeff, Calgary

Stayed 6 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Shibuya. Shibuya stations at your doorstep. Rooms are small but clean and have everything you need. Would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Khoa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long time user

As usual, it's a great hotel. I've been staying here every time I'm in Tokyo. Their eco friendliness is great. Staff always friendly and helpful. Rooms are great. Location is excellent.
Stayed 10 nights in May 2025

6/10 Okay

Erik Wing Chung

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel carpet is very old, lighting in corridor is very dim, washroom is small and smell when flush.
Stayed 2 nights in May 2025

6/10 Okay

Raymond

Travelled with family
Liked: Staff & service, property conditions & facilities
Location was key! So convenient to Shibuya shopping, dining and transportation. Rooms are small compared to American standards.
Stayed 3 nights in May 2025