Shibuya Granbell hotel

3.5 star property

Room options

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(36 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

8.0 out of 10
Very good
(53 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

8.0 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Tokyo

With a stay at Shibuya Granbell hotel in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. .This hotel is 3.6 mi (5.7 km) from Tokyo Imperial Palace and 6.3 mi (10.1 km) from Tokyo Dome.

What's nearby

  • Cerulean Tower - 3 min walk - 0.3 km
  • Shibuya Sky - 5 min walk - 0.4 km
  • Shibuya Scramble Square - 5 min walk - 0.4 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 11 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪和泉鮨桜丘店 - ‬1 min walk
  • ‪Renge no Gotoku (レンゲノゴトク) - ‬1 min walk
  • ‪七宝麻辣湯 - ‬1 min walk
  • ‪テング酒場 - ‬1 min walk
  • ‪中華ソバ 櫻坂 - ‬1 min walk

About this property

Shibuya Granbell hotel

Hotel with a restaurant, 6-minute walk to Shibuya Crossing
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Ginza Steak serving guests of Shibuya Granbell hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 6, 2026, from 11:30 AM to 4 PM. All facilities that use power will not be available, and guests will be asked to leave their rooms during this time. Check-in time begins at 4 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 658 out of 1322 reviews
Rating 8 - Good. 406 out of 1322 reviews
Rating 6 - Okay. 158 out of 1322 reviews
Rating 4 - Poor. 67 out of 1322 reviews
Rating 2 - Terrible. 33 out of 1322 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the property were excellent especially sorting an issue with my luggage transfer. Also got a free upgrade to a suite which was ofcourse lovely
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Sep 2025

6/10 Okay

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities
Very stale hotel. Carpets stained and dirty. Paint flaking off walls. No teabags provided. Bed comfortable, otherwise very basic hotel . 2500 yen per hour for late checkout. Doors to other rooms opening and closing all night. Is it a pay by hour hotel??. Thankfully only stayed one night
Stayed 1 night in Sep 2025

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay , very small , but as a solo traveler it was perfect for me.
Stayed 4 nights in Aug 2025

6/10 Okay

Diane

Stayed 2 nights in Sep 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here! Very polite efficient friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love the location and the hospitality!! Thanks 🙏
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, very clean
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in our first stay in japan
Stayed 4 nights in Sep 2025

8/10 Good

Ugyen

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet room.
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady who checked me in was super nice, room nice and bed comfortable, very quiet! And near a lot of food and shopping
Stayed 1 night in Sep 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated hotel near Shibuya station. Staff was accomodating and efficient in answering any queries. Rooms are perfect and clean.
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sirous

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern room Excellent location Air-conditioned Helpful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

luchelle

Liked: Cleanliness, amenities, property conditions & facilities
So clean and very cconvenient!!! Family friendly tkk
Stayed 8 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Great Location

Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Urmi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s pictures are extremely misleading. I saw a rat in the hotel lobby area and the rooms are extremely outdated and feel dirty. While the location is good, I would NOT recommend
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Travelled with family
Disliked: Amenities
Great location! Near Shibuya train station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alfonso

Stayed 5 nights in Aug 2025

4/10 Poor

Riza

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No tea making facilities, only coffee. Room and bathroom are clean, but some maintenance issues, e.g. Fridge door in the room was just about to drop off. The room could do with a repaint and a new carpet.We hope the smoking area is away from the entrance as the smell is suffocating for non-smokers. Traveller August 2025
Stayed 1 night in Aug 2025