Shibuya Granbell hotel

3.5 star property

Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Balcony
Exterior
Reception
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Cerulean Tower
    ‪5 min walk‬
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double, Non-Smoking

8.4 out of 10
Very good
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Modern Double, Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Single Room, Non Smoking

7.8 out of 10
Good
(59 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Single Room, Smoking

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Premier Double Room, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premier Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Twin Room, Smoking (2 Semi-Double Beds)

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

Tokyo

With a stay at Shibuya Granbell hotel in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. .This hotel is 3.6 mi (5.7 km) from Tokyo Imperial Palace and 4.2 mi (6.8 km) from Tokyo Bay.

What's nearby

  • Cerulean Tower - 5 min walk - 0.4 km
  • Shibuya Sky - 5 min walk - 0.4 km
  • Shibuya Scramble Square - 5 min walk - 0.4 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Love Hotel Hill - 7 min walk - 0.7 km

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 11 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪和泉鮨桜丘店 - ‬1 min walk
  • ‪沖縄料理 あしびな〜 桜ヶ丘店 - ‬1 min walk

About this property

Shibuya Granbell hotel

Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Ginza Steak serving guests of Shibuya Granbell hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Granbell

Granbell hotel

Granbell hotel Shibuya

Granbell Shibuya

Granbell Shibuya hotel

hotel Granbell

hotel Granbell Shibuya

hotel Shibuya Granbell

Shibuya Granbell

Shibuya Granbell hotel

Shibuya Granbell Hotel Tokyo

Shibuya Granbell Hotel Tokyo

Shibuya Granbell hotel Hotel

Shibuya Granbell hotel Tokyo

Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 700 out of 1409 reviews
Rating 8 - Good. 424 out of 1409 reviews
Rating 6 - Okay. 174 out of 1409 reviews
Rating 4 - Poor. 72 out of 1409 reviews
Rating 2 - Terrible. 39 out of 1409 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JOANN

Travelled with family
Clean room, excellent reception staff, friendly and respectful . We like the toiletries:), excellent location.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly.
Stayed 3 nights in Feb 2026

6/10 Okay

Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
The rooms could have been cleaner. The staff were very nice though and it’s in a good location.
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Stayed 5 nights in Jan 2026

10/10 Excellent

Cynthia N

Stayed 7 nights in Jan 2026

10/10 Excellent

Morio

Liked: Cleanliness, staff & service, amenities
Staff was great. The room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Cameron, Beenleigh

Great location, room was great too
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and courteous staff
Stayed 6 nights in Jan 2026

6/10 Okay

Paola, Boca Raton

Travelled with family, Travelled with partner
Liked: Cleanliness
Room was small, the bathroom smelled and it was outdated
Stayed 4 nights in Jan 2026

2/10 Terrible

Saisha

Stayed 1 night in Jan 2026

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, smoking rooms, and great area
Stayed 5 nights in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay.
Stayed 10 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jan 2026

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed there for 4 nights. All staff were very respectful and great. Great location with only a few min walk from Shibuya station. The room was rather small, but the location really made it worth staying.
Stayed 4 nights in Jan 2026

6/10 Okay

Emily

Disliked: Cleanliness, property conditions & facilities
The room was a little dirty and smelled of stale smoke. It was obvious it was previously a smoking room by the yellowing of the ceiling. Staff were pleasant and it was good enough for one night. Good location too.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Ruel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Janice

Stayed 1 night in Dec 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 3 nights in Dec 2025

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a clean and comfortable stay. The three single beds weren’t perfect for us, so I’ll opt for a bigger room next time. The location is so convenient that it more than makes up for it. I’ll happily return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Phi, Campbelltown

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Close proximity to dining options stood out
Stayed 3 nights in Dec 2025

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Stayed 2 nights in Dec 2025

10/10 Excellent

Myradh

Stayed 2 nights in Dec 2025

4/10 Poor

Marilen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel’s only advantage is its location. The advertised rating is inaccurate, as the service did not meet expectations. Staff were unhelpful and had difficulty understanding basic English. We had a better experience at the Shinjuku branch.
Stayed 3 nights in Dec 2025