Imperial Hotel, Tokyo

5.0 star property

Photo gallery for Imperial Hotel, Tokyo

Lobby
Exterior
1 bedroom, premium bedding, down duvets, in-room safe
Indoor pool
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi

Explore the area

View map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Place, Hibiya Park
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪9 min walk‬
  • Place, Kabuki-za Theatre
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2

Main Building Imperial Floors Junior Suite

  • Sleeps 2

Main Building Superior Twin

9.2 out of 10
Wonderful
(35 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Superior King

9.2 out of 10
Wonderful
(43 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Twin

9.4 out of 10
Exceptional
(40 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe King

10.0 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Park View Corner Suite Twin

  • 115 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Single Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Suite King

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2

Main Building Regular Floor Deluxe Twin Room Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2

Main Building Regular Floor Junior Suite Twin Non Smoking

  • Sleeps 3

Main Building Grand Chef Snoopy Room

  • Sleeps 2

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3

Main Building Regular Floor Family Connecting Room

  • Sleeps 4

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds

Imperial Floor Superior King

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Deluxe Park View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Double, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

High Floor Standard Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

High Floor Standard Twin - Tower Bldg[Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

High Floor Standard Double - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

High Floor Standard Double-Tower Bldg[Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

High Floor Premier Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

High Floor Premier Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

GINZA VIEW Suite Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

GINZA VIEW Suite Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

Penthouse Suite Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Penthouse Suite Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Penthouse Suite Double - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Penthouse Suite Double - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Tower Building, Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

Tower Building, Standard Double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Single Beds

Standard Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • Sleeps 2
  • 2 Single Beds

Standard Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • Sleeps 2
  • 2 Single Beds

Standard Double - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • Sleeps 2
  • 1 Double Bed

Standard Double - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • Sleeps 2
  • 1 Double Bed

Premier Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • Sleeps 3
  • 2 Single Beds

Premier Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • Sleeps 3
  • 2 Single Beds

Main Building Regular Floor Superior Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2

Main Building Regular floor Superior Room

  • Sleeps 2

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Tower Building High Floor Standard King Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building Standard Twin Non Smoking

  • Sleeps 2

Tower Building Standard King Non Smoking

  • Sleeps 2

Tower Building Premiere Twin Non Smoking

  • Sleeps 3

Tower Building 2 Twin Family Non Smoking

  • Sleeps 5

Similar properties

About the area

Tokyo

Imperial Hotel, Tokyo is centrally located in Tokyo, a 2-minute walk from Hibiya Park and 12 minutes by foot from Tokyo Imperial Palace. .This family-friendly hotel is 1 mi (1.6 km) from Hamarikyu Gardens and 1.1 mi (1.8 km) from Kabuki-za Theatre.

What's nearby

  • Hibiya Park - 1 min walk - 0.1 km
  • Ginza Six - 9 min walk - 0.8 km
  • Tokyo Imperial Palace - 9 min walk - 0.8 km
  • Tokyo International Forum - 10 min walk - 0.9 km
  • Kabuki-za Theatre - 13 min walk - 1.1 km

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪ランデブーラウンジ・バー - ‬2 min walk
  • ‪壁の穴 - ‬3 min walk
  • ‪嘉門 (Kamon) - ‬2 min walk
  • ‪Café à la Tienne - ‬1 min walk
  • ‪オールドインペリアルバー - ‬2 min walk

About this property

Imperial Hotel, Tokyo

Luxury Tokyo hotel connected to the convention center, steps from Hibiya Park
Imperial Hotel, Tokyo offers 918 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 918 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy French cuisine at Les Saisons, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has 344 square feet (32 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Les Saisons - This fine-dining restaurant specializes in French cuisine. Reservations are required.
The Imperial Viking Sal - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Kamon - This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (344 square foot of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 31 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Renovations and closures

The following facilities or services will be unavailable from January 6 2026 to January 8 2026 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1175 out of 1348 reviews
Rating 8 - Good. 124 out of 1348 reviews
Rating 6 - Okay. 28 out of 1348 reviews
Rating 4 - Poor. 12 out of 1348 reviews
Rating 2 - Terrible. 9 out of 1348 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The level of service and the politeness of the staff at all levels are beyond excellent. The Imperial Hotel demonstrates Japanese hospitality at its best. The property's location is ideal for travellers seeking proximity to Ginza but not be in its busy centre. Ginza high street is about a 10-minute walk and you will discover many interesting places to eat along the way. Hibiya Park lies in front of the hotel and is the perfect place for a run. Runners can do the Imperial Palace circuit, less than a kilometre away.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and polite and beyond 5 star exp . If i could I would give this hotel 10 stars . Everyone is so nice and willing to help
Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
The superior room was nicely sized, the breakfast buffet was very good as was the service. The hotel is well situated, close to transit, the Imperial Palace and the Ginza area.
Stayed 6 nights in Sep 2025

6/10 Okay

Michelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Yezdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and hospitality is unmatched.
Stayed 1 night in Sep 2025

10/10 Excellent

jacov

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality service and attention to detail, comfortable well-appointed rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly helpful, friendly and professional. Old-fashioned high quality service and amenities. Probably my best hotel stay of all — and I travel a lot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kanon

Stayed 5 nights in Aug 2025

10/10 Excellent

Kamal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location, close proximity to Imperial palace and Ginz as well as Tokyo station is a good attraction. Property is majestic at entrance. rooms are super clean and service is excellent. Choice of breakfast and dinner is great.
Stayed 6 nights in Aug 2025

10/10 Excellent

Zelfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly one of the best hotels I’ve ever stayed at. The property is absolutely stunning, with every detail thoughtfully designed. The staff went above and beyond—warm, professional, and always ready to help. My room was incredibly spacious, spotless, and equipped with top-of-the-line amenities that made the stay feel extra special. From start to finish, everything exceeded my expectations. I can’t recommend this hotel highly enough!
Stayed 5 nights in Sep 2025

10/10 Excellent

Gul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mrs Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hearing the trains quite late from my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

jacov

Stayed 3 nights in Aug 2025

10/10 Excellent

Cary Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff, wonderful surroundings.
Stayed 2 nights in Aug 2025

8/10 Good

Rumi

Stayed 4 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Imperial Hotel Tokyo was an absolutely amazing experience from start to finish. From the moment we arrived before 11 am, we were greeted with an unparalleled level of service. The staff immediately took our bags for our four rooms, and to our delight, they had our rooms ready for us despite our early arrival. The entire hotel felt like a journey back in time, offering an "old world" charm that was both elegant and captivating. The bars and shops exude a classic sophistication that is rarely found today. Every detail felt deliberate and refined, from the stunning decor to the impeccable service. What truly set this hotel apart was the personal, delicate touch that made us feel so special. The sight of the women in beautiful kimonos and the men in sharp suits created an atmosphere of pure class and distinction. It felt like stepping into a bygone era of five-star service, where every guest is treated with the utmost respect and care. The Imperial Hotel Tokyo doesn't just provide a place to stay—it provides a truly immersive and unforgettable experience. I can't recommend it highly enough for anyone seeking a blend of historic charm, modern comfort, and exceptional hospitality.
Stayed 1 night in Aug 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to be

Perfect place to stay in Tokyo. Convenient location, incredible staff, clean and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shahla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mrs Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

simon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am totally disappointed with this property.
Stayed 4 nights in May 2025