See all properties
Save

Hotel New Otani Tokyo Garden Tower

4.5 star property

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Garden Tower Deluxe Room, Non Smoking, Run of House
Exterior
Dining
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪3 min walk‬
  • Place, Tokyo Imperial Palace
    ‪15 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 4 Single Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Suite Twin Room, Non Smoking,

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Run of the House, Check in 17:00 - Check out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Run of the House, Check in 17:00 - Check out 12:00

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Hotel New Otani Tokyo The Main
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,162 reviews
Hotel New Otani Tokyo The Main

About the area

Tokyo

With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 2.8 mi (4.5 km) from Tokyo Dome and 3 mi (4.8 km) from Shibuya Crossing.

What's nearby

  • Hotel New Otani Tokyo - 3 min walk - 0.3 km
  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Chidorigafuchi Park - 15 min walk - 1.3 km
  • Tokyo Midtown - 3 min drive - 1.4 km
  • Shinjuku Gyoen National Garden - 6 min drive - 3.3 km

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪SATSUKI - ‬1 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪ガーデンラウンジ - ‬4 min walk
  • ‪AUX BACCHANALES - ‬9 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel with 20 restaurants and bars
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 836 guestrooms featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 12 2026 (dates subject to change).
The following facilities or services will be unavailable from February 1 2026 to February 3 2026 (dates subject to change):
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 878 out of 1167 reviews
Rating 8 - Good. 200 out of 1167 reviews
Rating 6 - Okay. 53 out of 1167 reviews
Rating 4 - Poor. 20 out of 1167 reviews
Rating 2 - Terrible. 16 out of 1167 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast buffet and a super garden! My only suggestion is to clean the multiple spots on the carpet in room 4311. Arigato!
Stayed 3 nights in Sep 2025

8/10 Good

Hernan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice hotel, close to a metro station. Staff is polite. Hotel is big and somehow difficult to navigate, and breakfast area is rather small for that hotel quality.
Stayed 3 nights in Sep 2025

10/10 Excellent

Piet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a trip to memory lane, because I used to stay at this property in the 1980s when I imported machinery from Japan. It also was an opportunity to introduce my new wife to Japan for the first time. Although some things change, (like the recorded sound of birds chirping in the hallway in the morning), but not the friendliness and attention to detail of every staff member we interacted with. You can build the nicest hotel, but without the nicest people it is just a building. Thanks for a great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Roehl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great. The room was clean and the staff was excellent. The amenities were excellent, as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the room was clean.
Stayed 2 nights in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. Love the garden and koi ponds.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Stayed 6 nights in Sep 2025

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food, drinks and pool very expensive extra charges and the gym is very poor. But still a nice hotel - just the amenities are lacking.
Stayed 4 nights in Sep 2025

2/10 Terrible

Shuling, Lexington

Stayed 2 nights in Sep 2025

4/10 Poor

wakako. s

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

禁煙ルームでしたが、、、

ニューオータニには何度か宿泊したことがありましたが、今回のガーデンタワーの宿泊は禁煙ルームを希望したものの喫煙臭がしました。スタッフの方からはタバコの臭いではなく湿気によって匂う臭いとのこと。夜中に連絡したにも関わらず丁寧に対応いただきました。ガーデンタワーの古さから匂ってしまうものなのかと思います。好きなホテルの一つですが、今回の部屋の匂いだけは残念でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Jakub, New Britain

Stayed 14 nights in May 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Breakfast was excellent. The pool was a bit of a walk from the hotel and there is no direct access from the hotel but it was nice as there are few hotels in Tokyo with pools. The service was amazing. We enjoyed the sky bar in the evenings for food and drinks and the sky bar buffet was very good. There is an elevator from the garden tower to street level where you are just a 3 minute walk to the subway.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pamela Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel. The garden was equally as beautiful. The room was spacious and very clean. The housecleaning staff was very accommodating to all our needs.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mun Suk

Stayed 3 nights in Sep 2025

10/10 Excellent

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel in a great location near the stations to several different metro lines. There was also great dining in the hotel and plenty of local dining options nearby. The garden area and pool were a great place to escape after walking around the city.
Stayed 4 nights in Sep 2025

10/10 Excellent

Fukiat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, convenient short walk to subway, quiet, attentive polite and able staffs, clean facility, great breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Quoc-Nam, SAINT-LAURENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and a great location
Stayed 1 night in Sep 2025

10/10 Excellent

Shu

Stayed 10 nights in Aug 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wieder gern

Lage, Ausstattung, Service sehr gut
Stayed 4 nights in Aug 2025

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Fabien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location is fantastic.
Stayed 9 nights in Aug 2025

10/10 Excellent

GLENN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms for Japan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, and hotel
Stayed 2 nights in Aug 2025