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HOSHINOYA Tokyo

5.0 star property

Photo gallery for HOSHINOYA Tokyo

Lobby lounge
Hot springs
Lobby lounge
Lounge
Yuri (Deluxe King)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Air conditioning
  • Room service
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪18 min walk‬
  • Nippon Budokan
    ‪2 min drive‬
  • Tokyo Dome
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

10.0 out of 10
Exceptional
(8 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King)

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(18 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple)

Kiku (Executive Triple)

10.0 out of 10
Exceptional
(7 reviews)
  • 83 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Tokyo

With a stay at HOSHINOYA Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Dome. .This luxury ryokan is 2.5 mi (4 km) from Tokyo Tower and 3 mi (4.8 km) from Sensoji Temple.

What's nearby

  • Tokyo International Forum - 15 min walk - 1.3 km
  • Tokyo Imperial Palace - 18 min walk - 1.5 km
  • Nippon Budokan - 2 min drive - 1.7 km
  • Tokyo Dome - 2 min drive - 2.8 km
  • Tokyo Tower - 4 min drive - 4.1 km

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪上島珈琲店大手町フィナンシャルシティ店 - ‬1 min walk
  • ‪港屋2 - ‬2 min walk
  • ‪サブウェイ - ‬2 min walk
  • ‪銀座篝 大手町店 - ‬1 min walk

About this property

HOSHINOYA Tokyo

Luxury ryokan with spa services and a 24-hour front desk
HOSHINOYA Tokyo offers 84 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Make yourself at home in one of the 84 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as hot springs or take in the view from a garden. This ryokan also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
HOSHINOYA Tokyo has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: JPY 4,752 for adults and JPY 1,600 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 36 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from January 11 2026 to January 16 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4752 for adults and JPY 1600 for children
  • Housekeeping fee: JPY 9680 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Dinner service is not available at this property.

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 529 out of 634 reviews
Rating 8 - Good. 62 out of 634 reviews
Rating 6 - Okay. 16 out of 634 reviews
Rating 4 - Poor. 18 out of 634 reviews
Rating 2 - Terrible. 9 out of 634 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great area and fantastic staff throughout. I would recommend this hotel for those looking for an oasis in the bustling city.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, exceptional hospitality. Traditional Japanese with modern amenities
Stayed 4 nights in May 2025

10/10 Excellent

ALUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
Stayed 3 nights in Apr 2025

4/10 Poor

Natalie

Disliked: Staff & service, property conditions & facilities
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
Stayed 3 nights in May 2025

6/10 Okay

Paulo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
Stayed 2 nights in May 2025

10/10 Excellent

lina

Liked: Property conditions & facilities
Amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A piece of traditional luxury in a modernised setting. Absolutely amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Atherton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time!! Pure perfection!!
Stayed 3 nights in Apr 2025

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort

Ginza visit

Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

4/10 Poor

Craig

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stop on our honeymoon, it was everything we needed to kick things off. The onsen at dusk was amazing. The staff couldn’t do more. We are travelling to HOSHINOYA Fuji in a couple of weeks to finish our trip and now very much looking forward to it!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ilie

Liked: Cleanliness, amenities
A wonderful and unique experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five star experience through and through
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good vibe

The staff behave politely, but their actions are mysterious and suspicious; puts a damper on feeling genuinely welcome.
Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Simply perfection. Amazing details. Incredible service. The most peaceful and special place in Tokyo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully distinctive property. Well worth the rate!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sue, San Dimas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.

8/10 Good

qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond Service

This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Hoshinoya Tokyo at the beginning of the year, and the hotel stay was a delightful highlight of our trip. The hotel’s delivery of traditional meets luxury was a unique experience, for example, how they greet and offer tea upon arrival. Communication was friendly and welcoming; they have an online activity booking system, which is very effective. A great highlight was the ‘morning Kenjutsu’ exercise, which we highly recommend! We would consider staying in Hoshinoya Tokyo again. Thank you for the great hospitality!
Stayed 4 nights in Jan 2025