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Palace Hotel, a Luxury Collection Hotel, San Francisco

Hotel Class
5 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
3,566 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    San Francisco Museum of Modern Art
    6 min walk
  • Popular Location
    Westfield San Francisco Centre
    9 min walk
  • Popular Location
    TransAmerica Pyramid
    9 min walk
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    19 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Superior Room, 1 King Bed ( Guest room)

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Double Beds, City View (New Montgomery Room)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 1 King Bed, City View (New Montgomery Room)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, City View (Cityscape Room)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 1 King Bed (Cityscape Room)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 1 King Bed, City View (Market Street View)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Double Beds (Guest room)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed (Guest room)

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, City View (Grand)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Junior Studio Suite, 1 Bedroom (1 Bedroom Studio Suite)

    Room Amenities

    • Sleeps 3
    More details
  • Superior Suite, 1 Bedroom (1 Bedroom 2 room Suite)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom (1 Bedroom 2 room Suite)

    Room Amenities

    • Sleeps 4
    More details

About this area

San Francisco

In the city center, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighborhood, an area with good airport proximity. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include TransAmerica Pyramid and Coit Tower. Consider The Regency Ballroom for a night out, and don't miss Aquarium of the Bay, a top local attraction. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Montgomery St. Station is just steps away and Powell St. Station is 8 minutes by foot.

What's nearby

  • Popular Location
    San Francisco Museum of Modern Art - 6 min walk
  • Popular Location
    Westfield San Francisco Centre - 9 min walk
  • Popular Location
    TransAmerica Pyramid - 9 min walk
  • Popular Location
    Exploratorium - 19 min walk
  • Popular Location
    Oracle Park - 2 min drive

Getting around

  • Montgomery St. Station - 1 min walk
  • San Francisco 4th and King Station - 10 min drive
  • San Francisco, CA (SFO-San Francisco Intl.) - 21 min drive

Restaurants

  • Garden Court – Serves breakfast, brunch, and lunch.
  • Pied Piper Bar – Bar. Serves light fare.

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a spa tub, and a conference center are onsite. All 556 rooms feature thoughtful touches like bathrobes and slippers, plus 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet, and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 75.00 per accommodation, per night
  • Dogs only
  • 1 per room (up to 15.00 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 49 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 84 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per night
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Luxury Collection San Francisco

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 84 per day
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (53000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 48-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby activities

Activities

Where to eat

4.5

Excellent

5 - Excellent
2,319
4 - Good
882
3 - Okay
207
2 - Mediocre
85
1 - Poor
73
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

3/5

  • Liked: Staff & service

Somehow disappointing

The hotel lobby is really nice but the rooms are disappointing. The food is more like a 4 star hotel. The location is very convenient, though. But if you are looking for a truthful 5 star hotel, look somewhere else.

Stayed 2 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is fine except that they do not serve lunch after 2pm at the atrium

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep. 2019

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