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Music City Hotel - The San Francisco Music Experience

1.5 star property

Photo gallery for Music City Hotel - The San Francisco Music Experience

Interior entrance
View from property
Interior detail
Point of interest
Single Bed in Female 2 Bed Capsule Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View map
1353 Bush Street, San Francisco, CA, 94109
  • Place, The Regency Ballroom
    ‪2 min walk‬
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, Great American Music Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Bed in 6 Beds Female Dormitory Ensuite

Individually decorated, individually furnished, desk, laptop workspace

Bed in 6 Beds Female Dormitory Ensuite

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Queen Room with Shared Bathroom

Individually decorated, individually furnished, desk, laptop workspace

Superior Queen Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom

Traditional Room, 1 Queen Bed, Shared Bathroom | Interior

Traditional Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bed in 4 Beds Female Dormitory

Individually decorated, individually furnished, desk, laptop workspace

Bed in 4 Beds Female Dormitory

  • Sleeps 1
  • Free Wi-Fi

View all photos for Bed in 6 Beds Male Dormitory Private Bathroom

Individually decorated, individually furnished, desk, laptop workspace

Bed in 6 Beds Male Dormitory Private Bathroom

  • Sleeps 1
  • Free Wi-Fi

View all photos for Bed in 4 Beds Male Dormitory

Individually decorated, individually furnished, desk, laptop workspace

Bed in 4 Beds Male Dormitory

  • Sleeps 1
  • Free Wi-Fi

View all photos for Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Bed in Female 2 Bed Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in Female 2 Bed Capsule Room

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

Individually decorated, individually furnished, desk, laptop workspace

Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 4 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Male Capsule Room

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 4 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Female Capsule Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 6 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Male Capsule Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 6 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Female Capsule Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

Grateful Dead Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

Metallica Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

Comfort Shared Dormitory (Single Bed In 2 Bed Male Capsule Room)

  • Sleeps 1
  • Free Wi-Fi

View all photos for 1 Person In 6-Capsule With En-Suite-Male Only

Individually decorated, individually furnished, desk, laptop workspace

1 Person In 6-Capsule With En-Suite-Male Only

  • Sleeps 1
  • Free Wi-Fi

1 Person in 2-Capsule - Female Only

  • Sleeps 1
  • Free Wi-Fi

Male Only - Capsule

  • Sleeps 1
  • Free Wi-Fi

Female Capsule

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe King Room with Private BathRoom

Individually decorated, individually furnished, desk, laptop workspace

Deluxe King Room with Private BathRoom

  • Sleeps 2
  • Free Wi-Fi

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About the area

San Francisco

With a stay at Music City Hotel - The San Francisco Music Experience, you'll be centrally located in San Francisco, steps from The Regency Ballroom and within a 10-minute walk of Great American Music Hall. .This hotel is 0.8 mi (1.3 km) from Dragon's Gate and 1 mi (1.6 km) from Warfield Theatre.

What's nearby

  • The Regency Ballroom - 2 min walk - 0.2 km
  • Van Ness Avenue - 2 min walk - 0.2 km
  • Great American Music Hall - 6 min walk - 0.6 km
  • SF Masonic Auditorium - 8 min walk - 0.7 km
  • Lombard Street - 2 min drive - 1.5 km

Getting around

  • California St & Polk St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Meski - ‬3 min walk
  • ‪Lush Lounge - ‬2 min walk
  • ‪Juniper - ‬2 min walk
  • ‪Sofiya - ‬2 min walk
  • ‪XEX - ‬3 min walk

About this property

Music City Hotel - The San Francisco Music Experience

Music City Hotel - The San Francisco Music Experience offers 36 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 36 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a computer station, express check-in, and express check-out.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 8.50 per person

Family friendly

  • Mini-fridge

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1907
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Wednesday - Monday (9:00 AM - 11:00 PM) and Tuesday - Tuesday (10:00 AM - 6:00 PM)

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.00 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8.50 per person
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Music City Hotel San Francisco

Encore Express Hostel

Encore Express Hostel San Francisco

Encore Express San Francisco

Music City San Francisco

Music City Hotel

Music City Hotel Home of the San Francisco Music Hall of Fame

Music City Hotel - The San Francisco Music Experience Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 530 reviews
Rating 8 - Good. 127 out of 530 reviews
Rating 6 - Okay. 118 out of 530 reviews
Rating 4 - Poor. 57 out of 530 reviews
Rating 2 - Terrible. 45 out of 530 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Datesta

Stayed 5 nights in Feb 2026

10/10 Excellent

ERBERT

Liked: Cleanliness, property conditions & facilities
Felt like a rockstar during my stay. I like their housekeeping eveyday!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jammie

Stayed 2 nights in Jan 2026

2/10 Terrible

Cristian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience at Music City Hotel. The property does not match the online description or photos at all. There is no elevator, the room had a foul odor, and the bed sheets were clearly dirty and worn out. The biggest issue was the misleading advertising: the listing stated the room included a private sink, but upon arrival, there was none—everything was shared. Because of these uninhabitable conditions, we had to leave immediately and book a different hotel. I do not recommend staying here if you expect honesty or basic cleanliness
Stayed 5 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 2 nights in Feb 2026

4/10 Poor

jeffrey

Liked: Cleanliness
Disliked: Amenities
the people that keep the hotel clean do a great job. The front desk lacks care in bringing comfort and security to the hotel guest.I requested an extra blanket to place on top of my mattress the answer was an immediate NO response. I paid for 11 days, in advance, I got maybe 2 days of sleep. The mattress was 2 in. thick. I also lost my key to the lock for my locker that is provided in the room that I keep my diabetes medicines. The front desk does not have tools to break the lock so I called the fire dept. and they were quick to respond. Another Night someone destroyed the lounge area and smashed the TV with broken glass and broken security camera left lying on floor and furniture till the morning.The hotel has a number of tenant's that have been staying for several months which turns it into a SRO. They don't stray far from the hotel do to the drug supply in that neighborhood. Booking here was a mistake. This hotel is like a flea market version of a hard rock cafe.
Stayed 13 nights in Jan 2026

10/10 Excellent

Datesta

Stayed 3 nights in Feb 2026

10/10 Excellent

Chinh

Stayed 2 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 2 nights in Feb 2026

10/10 Excellent

Gina Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

Santana

Stayed 2 nights in Jan 2026

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has NO heat in the rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Larraine

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Music City Hotel. This is a great concept & fun place to stay. It is really a hidden gem. You are the star! Stay here with your crew while you are on tour! This place has alot to offer a traveling entertainer. It is also a fun alternative place to stay than a typical hostel. There are a few different room options for singles, doubles & separate bunk style dorms for men & women. Plenty of showers. Everything is maintained nicely with daily cleaning service with coffee. The building offers private studio space for rent & staged performances nightly. It is a music venue downstairs at night with a variety of entertainment. They have a bunch of music classes taught by experts. Live local or stay at the hotel while you take a class. The bar has a food menu and bar specials. The nightly entertainment is free for guests. We had a great time and met alot of different musicians and travelers during our visit. It is in a great central location to get around the whole city
Main stage @ Music City Hotel
Stayed 6 nights in Dec 2025

10/10 Excellent

Xiaoyi

Stayed 4 nights in Nov 2025

4/10 Poor

Scott

Travelled with family
Disliked: Room comfort
Great theme - worth the trip just for the rock & roll museum, and live music. It is also a studio rental space, hotel, hostel, a restaurant & bar. Everything was clean and the staff was very nice. Unfortunately, the bar and restaurant were not open. Unfortunately, I also had to check out right away because the hostel spaces couldn't accommodate the "old person" mobility issues I had requested. Lots and lots of stairs, low beds, accessable plugs etc
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service
Staff was great, room was nice
Stayed 7 nights in Nov 2025

8/10 Good

Alisha

Stayed 4 nights in Oct 2025

10/10 Excellent

Selena

Travelled with group
Liked: Property conditions & facilities
Clean room, cool atmosphere, and staff were very nice
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

4/10 Poor

Nur

Business traveller
Disliked: Amenities, property conditions & facilities
Staff is friendly and helpful. Not many redeeming qualities otherwise. You’re sharing a bathroom with the entire floor, not just your capsule. That was not clear from the descriptions. I was so surprised I went back to see my reservation to see if I had missed it. I thought I’d be sharing a bathroom with just my roommates and that we’d have the bathroom inside our room — that is not the case. Not sure when the carpet was last cleaned but the whole place smells and is incredibly grimy. The cleaning crew work really hard so the beds and bathrooms are clean around check-in time but there’s always a strong chemical cleaner smell on top of the carpet grime and marijuana. I think this is fine for people who are used to hostel stays and are interested into the indie music scene. I’m probably too old and used to my creature comforts to ever stay here again. Also note there’s no elevator and Polk street it not very luxury city center. You’re getting what you pay for = a clean bed to sleep in, access to a shower and bathroom, some storage. If you wanna use the in-room lockers, bring your own lock and key. They don’t give or rent them out. If you have more than one checked bag size luggage, this is probably not a good fit.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hanlin

Liked: Cleanliness
good
Stayed 5 nights in Oct 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The overall condition of the place is run down and dirty. My bedding was not in good shape: pilled and the duvet cover had a busted zipper. Holes in the curtains. Dingy smelling overall. Also, very loud until late- little insulation between the music rehearsal spaces and the bedrooms. Seems to be sparsely used as a hotel or hostel, however, as I was alone in my dorm room three or four nights.
Stayed 4 nights in Oct 2025