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Kimpton Hotel Enso by IHG

4.0 star property

Photo gallery for Kimpton Hotel Enso by IHG

Room, 1 King Bed, Corner (Spa) | View from room
Room, 2 Queen Beds, Balcony
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1800 Sutter St, San Francisco, CA, 94115
  • Place, Kaiser Permanente Medical Center
    ‪11 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪4 min drive‬
  • Place, Golden Gate Bridge
    ‪7 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room (Essential)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible, Patio (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Corner (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Located in San Francisco (Western Addition), Kimpton Hotel Enso by IHG is within a 10-minute walk of California Pacific Medical Center: Pacific Campus and The Fillmore. .This hotel is 0.5 mi (0.9 km) from UCSF Medical Center at Mount Zion and 0.7 mi (1.1 km) from Kaiser Permanente Medical Center.

What's nearby

  • The Fillmore - 5 min walk - 0.5 km
  • The Regency Ballroom - 11 min walk - 1.0 km
  • Kaiser Permanente Medical Center - 11 min walk - 1.0 km
  • San Francisco Museum of Modern Art - 4 min drive - 2.9 km
  • Golden Gate Bridge - 7 min drive - 5.7 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 13 min walk
  • San Francisco Intl. Airport (SFO) - 32 min drive

Restaurants

  • ‪Maruwu Seicha 丸宇製茶 - ‬3 min walk
  • ‪Izumi Kaiten Sushi - ‬3 min walk
  • ‪Benihana - ‬3 min walk
  • ‪Hinodeya Ramen Bar - ‬1 min walk
  • ‪Hikari Bullet Train Sushi & Bar - ‬2 min walk

About this property

Kimpton Hotel Enso by IHG

Hotel with a restaurant, 6-minute walk to The Fillmore
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 131 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.
You can enjoy a meal at Hed 11 serving the guests of Kimpton Hotel Enso by IHG, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hed 11

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.52 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

Kimpton Hotel Enso by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

6/10 Okay

Ben

Business traveller
Stayed 1 night in Aug 2025

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
No chair to relax in. Only a desk chair. Restaurant did not have very many choices for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!
Stayed 1 night in Aug 2025

10/10 Excellent

Reagan

Stayed 1 night in Jul 2025

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Great hotel! Clean rooms and loved the decor. Front desk staff was amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Stayed 7 nights in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is stellar- so accommodating and kind, they always were happy to help with any questions or assistance needed! The hotel is modern and fun, the happy hour is delightful and the rooms are spacious! Love how dog friendly it is. We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew, Valley Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right across from the main Japantown square with great food.
Stayed 1 night in Aug 2025

8/10 Good

GEORGE, Oxnard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; the hotel was clean and in a convenient location. The hotel is overdue for a remodel and the restaurant was not very good, coffee was watered down and the pancakes my wife had were tough.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Maryam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Saysamone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall excellent

Great hotel. Clean rooms and great customer service. Location is perfect. Enjoyed the wine hour. Highly recommend. Comfy beds. Loved the late check out option for members and membership is free!
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Japantown

Easy check in. Crisp, clean lobby, elevator, corridors, and room. The most comfortable bed & bedding. Enjoyable wine hour. Decent free morning coffee. Excellent hotel dining at HED11. Bus access in several walkable locations. Shopping & eateries nearby.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel. Quality sheets and comforter on a comfortable bed. It was a little noisy at 10pm but probably due to it being a Marathon weekend.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Amenities
Hotel has good location and room was comfortable , clean and very quiet
Stayed 1 night in Jul 2025

8/10 Good

Gricelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in the best location to everything we wanted to do. Plus all of the Asian food options were great!
Stayed 5 nights in Jul 2025

10/10 Excellent

Catharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to enjoy SF. Near Fillmore Street, which is great for restaurants and shopping. Easy public transporation out to museums. Easy walk to Presidio.
Stayed 2 nights in Jul 2025

10/10 Excellent

philip

Stayed 3 nights in Jul 2025

10/10 Excellent

Ivory F.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025