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Hotel Zetta San Francisco

Property class: 4

Photo gallery for Hotel Zetta San Francisco

2 bars/lounges, lobby lounge
Lobby sitting area
Reception
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
55 5th St, San Francisco, CA, 94103
  • Place, Moscone Convention Center
    ‪8 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪8 min walk‬
  • Place, Union Square
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Zetta)

Suite, Multiple Beds (Zetta)

Suite, Multiple Beds (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

  • Sleeps 2

View all photos for Suite, Multiple Beds (Zetta)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds (Zetta)

  • Sleeps 3

View all photos for Deluxe Room, 2 Double Beds

Bathroom

Deluxe Room, 2 Double Beds

  • Sleeps 4

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Bathroom

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Well and Away)

  • Sleeps 2

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Bathroom

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

  • Sleeps 2

View all photos for Deluxe Double Double

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Double

  • Sleeps 4

View all photos for Deluxe King

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King

  • Sleeps 2

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About the area

San Francisco

A stay at Hotel Zetta San Francisco places you in the heart of San Francisco, within a 10-minute walk of San Francisco Museum of Modern Art and Union Square. .This hotel is 0.4 mi (0.7 km) from Moscone Convention Center and 1.3 mi (2 km) from Oracle Park.

What's nearby

  • Westfield San Francisco Centre - 1 min walk - 0.1 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Moscone Convention Center - 8 min walk - 0.7 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Union Square - 8 min walk - 0.7 km

Getting around

  • Market St & 5th St Stop - 2 min walk
  • San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 25 min drive

Restaurants

  • ‪Carl's Jr. - ‬3 min walk
  • ‪The Melt - ‬4 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪The Beer Hall - ‬4 min walk
  • ‪The Cavalier - ‬1 min walk

About this property

Hotel Zetta San Francisco

Hotel Zetta San Francisco offers 116 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 116 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room and a banquet hall.
Enjoy American cuisine at S and R Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. To-go breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms.
To-go breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
S and R Lounge - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

tracey

Stayed 6 nights in Jan 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities
Room was great and staff was friendly. The only thing I missed was coffee in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

ABHIJIT

Stayed 1 night in Jan 2026

10/10 Excellent

Kay

Cool stay
Stayed 3 nights in Dec 2025

8/10 Good

Lalo

Great room
Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was nice, and bed was comfortable. The bathroom was also very nice and new.
Stayed 1 night in Dec 2025

4/10 Poor

Rosemary Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The resort fee feels a complete rip off, the game room which is featured prominently as a gig deal has an old pool table that is not flat so the balls roll down the table and that is it, the gym has almost no equipment and is dirty, "free" reception area coffee and tea were made a big deal about but the quality is terrible, no coffee or tea facilities in the room, no online or netflix availability and the TV offered screen swap.sharing so we could watch our netflix online but it did not work and staff said that they received this complaint all the time. really a lot of sale pitch for a very poor experience and the amenities are almost non existent for the "resort" fee, very disappointing
Stayed 5 nights in Dec 2025

6/10 Okay

Daryatna

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffry

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryant

Stayed 1 night in Dec 2025

4/10 Poor

Lauren

Stayed 1 night in Dec 2025

6/10 Okay

Napasorn

Travelled with partner
Liked: Cleanliness
This is my second visit to this hotel. Two years ago, when I visited here, it made such an impression on me that I came back again. So, for this time since I checked in at the lady's reception. She let me grab my luggage from the front mirror room by myself ( I left in the morning and came back at 3 p.m.for check-in). She opened the door for us and let me grab it. I feel that normally your service is more welcoming than this time. The room inside is old some cabinet is broken, the pillow is uncomfortable for sleep, and the important thing is that when I turn on the A/C or heat the air comes with a food smell all the room. Finally, I check out in the morning. The other lady's reception is so nice and a welcome service to us. We appreciate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carson

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great staff - friendly and helpful. Beautiful room. And very very quiet. Plus, snacks and cocoa in the lobby. This will be my hotel for my next visits.
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Staff wonderful hotel very convenient for Powell Street station
Stayed 10 nights in Nov 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was very lovely. It’s SF so you are right downtown. However, the games and some of the lobby furniture condition was subpar. No sand in the shuffleboard and the soccer balls for the soccer plinko we’re all deflated. Half of the furniture in the lobby was in poor condition, including the upstairs lounging area.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
M
Stayed 4 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good size room and nice showroom products. There was no coffee machine in the room so I asked reception and they provided one, however, the cups were not cleaned the next day nor the pods replaced. By the bar, they have pool table and games, which is a nice touch. They do not really provide breakfast in the hotel, but they do have free coffee and you can buy some pastries at the bar in the morning. It is conveniently located near the Powell Barts station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with large rooms. Staff was very nice and amenities were great. They kept the free coffee hidden and poorly labeled though. Not sure if I was drinking decaf or regular coffee.
Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Aliyah

Stayed 1 night in Nov 2025

4/10 Poor

Marianne

Stayed 3 nights in Oct 2025

10/10 Excellent

Edmond

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025