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Hotel VIA

4.0 star property

Photo gallery for Hotel VIA

Property entrance
Rooftop terrace
Suite, 1 King Bed, Park View
Interior detail
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
138 King St., San Francisco, CA, 94107
  • Place, Oracle Park
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Park View

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed, Park View

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Park View

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Park View

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Park View

Premium Room, 2 Queen Beds, Park View

Premium Room, 2 Queen Beds, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Harbour View

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Patio

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Patio

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Patio

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Queen Bed, Patio

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, 2 Bathrooms, Courtyard View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, 2 Bathrooms, Courtyard View

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(55 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Courtyard View

9.2 out of 10
Wonderful
(81 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible, Park View

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Courtyard View

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Courtyard Queen

Premium bedding, in-room safe, desk, blackout curtains

Accessible Courtyard Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio
Hyatt Place San Francisco Downtown
Downtown San Francisco
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 2,077 reviews
The price is AU$316
includes taxes & fees
2 May - 3 May
Hyatt Place San Francisco Downtown

About the area

San Francisco

With a stay at Hotel VIA in San Francisco (Downtown San Francisco), you'll be steps from Oracle Park and a 3-minute drive from Ferry Building. .This hotel is 2.8 mi (4.4 km) from Pier 39 and 2.8 mi (4.5 km) from Lombard Street.

What's nearby

  • Oracle Park - 3 min walk - 0.3 km
  • Bay Bridge - 10 min walk - 0.9 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • San Francisco Museum of Modern Art - 13 min walk - 1.1 km
  • Ferry Building - 3 min drive - 1.8 km

Getting around

  • 2nd & King Station - 2 min walk
  • San Francisco Station - 6 min walk
  • Oakland Intl. Airport (OAK) - 33 min drive

Restaurants

  • ‪KAIYŌ Rooftop - ‬3 min walk
  • ‪Underdogs Cantina - ‬1 min walk
  • ‪MoMo's - ‬2 min walk
  • ‪Via Rooftop Patio - ‬1 min walk
  • ‪Merkado - ‬2 min walk

About this property

Hotel VIA

Hotel VIA offers 159 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 159 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hotel VIA. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 95 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 95.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Property is also known as

Hotel VIA San Francisco
VIA San Francisco
Hotel VIA Hotel
Hotel VIA San Francisco
Hotel VIA Hotel San Francisco

Hotel VIA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1125 out of 1528 reviews
Rating 8 - Good. 221 out of 1528 reviews
Rating 6 - Okay. 103 out of 1528 reviews
Rating 4 - Poor. 48 out of 1528 reviews
Rating 2 - Terrible. 31 out of 1528 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and comfortable hotel. The view from the terrace at night is beautiful.
Stayed 1 night in Dec 2025

4/10 Poor

Rhea

Travelled with partner
Disliked: Amenities
Had to call front desk multiple times over the span of 3 hours just to receive replacements for broken amenities on both days that we were there. The room was pretty mediocre — views of a brick wall, flickering lights, no smart TV, weird bathroom setup without privacy, mismatched wine glasses, and missing/broken amenities. Some of which wouldn’t be a big deal typically, but when you’re spending almost $400 a night… it doesn’t seem worth it.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was very nice!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quick check-in, valet parking, friendly staff, clean room, convenient location, and room service!
Stayed 1 night in Dec 2025

10/10 Excellent

Chelsye

Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Edgar

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 2 nights in Dec 2025

10/10 Excellent

Omaly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and made my stay feel good.
Stayed 1 night in Dec 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Generic small room. Fan in the bathroom wouldn't turn off (all night) and they told us that was intentional.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with group
Staff is helpful and cheerful. The room was was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Kristin

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smooth check in and check out. Nice room and friendly staff in a great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff, blackout blinds, we will definitely be back! Edwin was fantastically helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

Tianna

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha, Canyon country

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Helana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was friendly and attentive to guests needs. Hotel is conveniently located.
Stayed 1 night in Nov 2025